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22/04/2008 HTSE has chosen Nixxis for their new generation of ASP platforms.
HTSE is an ASP providing a complete call center solution enabling companies to differentiate themselves with the level of service, functionality and dynamism.
HTSE has its headquarters in the Netherlands (Rotterdam), with international offices in Sweden, France and Ireland).
HTSE's offering is based on our OCTOPUS® ASP CONTACT CENTER SOLUTION™, an IP-based, feature-rich application which meets the (integration) needs of next generation contact center services. The OCTOPUS® SOLUTION™ is a web-based application based on NIXXIS and enhanced with functionalities and additional features of our own or by third parties. Our partnership with STING Networks (Sweden) brings you the benefits of an interconnection with a worldwide telecom network, and the option to add office telephony for your back office as well.
12/03/2008 Scopserv enters in an OEM agreement with Nixxis
Scopserv International Inc, a leading Information Technology company that provides Voice over IP global communication solutions and services, has entered in an OEM agreement with Nixxis. Scopserv is operating worldwide through a network of Distributors and Resellers. This agreement will allow Scopserv to expand its business scope by integrating Nixxis’ outstanding multichannel contact centre functionalities in his product offering.
ScopServ International Inc.
417 Boul. Binette
St-Eustache, Quebec
J7P 5N6 Canada
Phone:
+1 514-373-8103 (French)
+1 514-448-1559 (English)
+1 450-491-3035 (Fax)
www.scopserv.com
15/02/2008 SunnyPhone joins our distribution network.
SunnyPhone is a French company focusing on delivering telco and multichannel contact centre solutions.
By adding local Audit, Consultancy, Integration and Implementation skills, SunnyPhone will reinforce Nixxis’ ability to deliver a full range of services to its French customers.
SunnyPhone
72, rue du Faubourg Saint Honoré
75008 Paris
Tél. : 0810 224 300
Fax : 0810 224 301
01/02/2008 Nixxis opens offices in France
As part of its international coverage strategy, Nixxis has opened offices in France. Based in Paris, its local representatives will promote Nixxis’ solutions and deliver assistance to its French Partners and Distributors.
Nixxis France
Bd Haussmann 21 - Etage 2
F-75009 Paris
Tel.: +33 1 70 61 23 78
Fax: +33 1 77 75 90 95
27/09/2007 Nixxis launches the "Nixxis Contact Suite" product range in Morocco
In response to important requests of the Moroccan market, Nixxis decided to launch its product range in Morocco. The hosted NCS (Nixxis Contact Suite) solutions do perfectly match the off-shore needs of the Moroccan market. They offer a secured, flexible and economical solution and do not require any local deployment.
Depending on your needs, 4 propositions are available
- Nixxis Contact Suite Starter Package
- Nixxis Contact Suite Standard Package
- Nixxis Contact Suite Advanced Package
- Nixxis Contact Suite Professional Edition
Please contact
Eric Sauzay
5, Place Al Joulane
Rabat Hassan, 10000
Tél. : +212 71 67 33 42
20/07/2007 New HTTP client API available
Development partners may download the latest HTTP client API. This new release adds templates for handling multiple call appearance. Supported clients include Microsoft Internet Explorer 6 & 7, Firefox 2, Opera 9, Netscape 9 and Safari 2 on operating systems like Microsoft Windows, Linux and Mac OS/X. As with the previous releases, no local component or plug-in is required at all.
29/05/2007 Call Centrix signs a distribution contract with Nixxis
Call Centrix was founded in 2003 and covers its business across Spain and Portugal. The founders of this company have extended experience in “Telecom” and “Contact Centre” solutions. Thanks to this knowledge and understanding of the market developments created by growing “Customer” requirements, Callcentrix has chosen to distribute Nixxis for its visionary approach to “Contact Centres” and “Customer Interaction”..
For more information visit http://www.callcentrix.net/20/04/2007 Native support of Microsoft Access and Excel call lists
Conversion of those call lists to CSV files is no longer needed. Import/export options such as data format and columns usage are automatically reused for further call lists updates..
05/01/2007 Nixxis’ IVR platform adds support for Microsoft Speech Server 2007 Beta
Microsoft Speech Server is Microsoft’s IVR platform and provides the tools, run-time environment, and core speech and telephony services needed for speech-enabled telephony applications on a single, integrated platform. Microsoft Speech Server reduces the complexity and cost of building, deploying and maintaining DTMF and speech-enabled applications for customer self-service and outbound notification. Contact centers and businesses use the award-winning platform to automate customer self-service calls, reduce call-center agent time, improve customer satisfaction, add speech capabilities to line-of-business applications and provide access to existing applications from any telephone. Speech Server also enables developers to use the powerful Visual Studio 2005 development environment to cost-effectively build and maintain high-quality DTMF and speech-enabled IVR applications.
Broadening voice response application development options for companies, Speech Server 2007 includes full support for SALT and VoiceXML. With the newly included VoiceXML support, customers will be able to write World Wide Web Consortium’s VoiceXML 2.1-compliant applications within Microsoft Visual Studio® 2005 and deploy those applications, or existing VoiceXML 2.1-compliant applications, on Speech Server 2007. Microsoft has also joined the VoiceXML Forum at the Promoter level.
Speech Server 2007 also introduces a powerful Microsoft .NET Framework-based application programming interface (API) for low-level access to core Speech Server functionalities. Companies can build applications on the Speech Server API using widely known programming languages such as JavaScript and C#, reducing time and development cost.
26/12/2006 Support for Asterisk 1.4
Asterisk is the most popular and extensible open source telephone system in the world, offering flexibility, functionality and features not available in advanced, high cost proprietary business systems. Asterisk is a complete IP telephony platform for business, and can be downloaded for free.