home-working


Your Needs


With the costs of energy rising every day and the schedule for work becoming more and more flexible, more and more of the qualitative and highly skilled agents are demanding to perform part or totality of their work from their home or remote local offices. This not only saves on energy costs, but it also save precious time and enhances highly your top agents motivations. Nixxis home shoring solution can help you in deploying your virtual contact centre solution in no-time. Combined with Nixxis Cloud solution, it will also allow you to adapt your traffic capabilities with the demand of your customers and increase your flexibility and productivity.

Our differentiators


Multi-Channel Conversations:
Creates seamless conversations with customers across time and channels, including website, branch office, phone call, mobile application or social media's.

Back Office Integration:
Nixxis Contact Suite integrates your internal business systems (Ordering, Logistics, Stock) to ensure the right resources receive the most important tasks at the right time, regardless of location or channel.

Increased flexibility:
Give the business greater agility and control, rapidly scale up or down to meet seasonality and growth needs

Faster deployment:
Get up and running in 24 hours, rapidly deploy new capabilities

Minimal upfront capital expense:
Gain access to rich functionality with limited capital outlay, Spend smarter by paying as you go.