< Return to blog < Return to blog After discovering the 5 advantages of using an automatic call distribution solution, discover the 5 essential criteria to take into account in your choice of solution! Discover the 5 main ones benefits of ACD Click here! Share this content on your favorite networks! Facebook Email LinkedIn Interested […]

< Return to blog < Return to blog AI: a tool for customer experience Humans: at the heart of customer relations A harmonious collaboration Towards an enriched customer experience Conclusion In a world where technology increasingly shapes our daily interactions, the integration of artificial intelligence (AI) into customer service and customer experience (CX) represents a […]

< Return to blog < Return to blog A changing context New trends in cold calling Challenges and perspectives Conclusion 1. A changing context Telephone canvassing, omnipresent in our commercial landscape, has never ceased to arouse controversy. In 2024, its evolution will take shape in new and complex forms, deeply influenced by three drivers: a) […]