training


Your Needs


Getting the right training is a critical factor for using your Nixxis Contact Suite solution to its maximum potential. Nixxis Academy is dedicated to fulfilling your training and educational needs so that you can make the most of your enterprise and contact centre solution. With training partners around the world, we are committed to your success by helping you find the right training solutions for your organization.

Our differentiators


Get the most out of your Nixxis Contact Suite:
Nixxis Academy allows you to achieve high levels of customer service quickly and easily, increasing contact centre performance and productivity. A small investment that will rapidly repay itself in terms of productivity and quality.

Hear it from the experts:
We have been meaning with leading customers of all industries for a long time. This knowledge was used to design customized training courses and programs that meet the needs of the people working in your contact centre.

Get your People in Real-life Situations:
Our courses use real-life examples on an operational installation of our Nixxis Contact Suite in order to have a strong emphasis on the simulation of real-life situations and troubleshooting.

Take it whenever, wherever you are:
Nixxis Academy offers courses all over the world and in various languages. In the case you need a training fast but cannot move to be face-to-face with our training team, the latest WebEx technologies are used to join training classes remotely.

Open Enrolment or In-house trainings:
In case you have several people from the same company willing to follow a specific training, we can design a specific version of our standard courses to be delivered right at your company. For all the rest, our Open-Enrolment trainings offer you a cost effective way to get the knowledge in our professionally designed training centres.