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AI for customer experience

It’s no secret that customer experience has become the top priority for companies. And to stay competitive, they need to harness the potential of artificial

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Optimize you live chat

The omnichannel approach greatly facilitates contact with customers. However, against all expectations, we have very few channels that present the opportunity to use live chat

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How to optimize your chatbot

A chatbot, or conversational agent, is a web tool that automates responses to visitor requests without human intervention. Nowadays, customers expect a constant presence and

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