< Return to blog < Return to blog Dialogg.ai guide: how to set up a free AI chatbot for your website or social media? First and foremost, why is the AI ​​chatbot the ideal “ally” for your business? Create a free AI chatbot in 5 easy steps with Dialogg AI Step 1: Create a free account on the Dialogg AI portal Step 2: Configure your AI chatbot Download documents from the platform Step 3: Test your AI chatbot Step 4: Finalize the last details before publication Step 5: Integration and Deployment Monitoring and managing AI chatbots: evaluating, analyzing, and optimizing Evaluate the customer experience Analyze customer reviews and comments Manage and summarize conversations Follow the conversations Analyze the exchanges Automate the assignment of conversations to agents Strategic features of dialogg.ai Benefits for your business Having a traditional chatbot is no longer the exclusive domain of large tech companies. Thanks to the rapid advancements in artificial intelligence, anyone—individual or business—can now create a high-performing chatbot to automate customer service, boost business, and expand interaction channels. In this guide, we’ll walk you through the steps so you can develop your first AI chatbot using Nixxis’ Dialogg AI platform. The procedure is very simple, requiring no programming or complex installation. Ready? Let’s go! 1. First of all, why is the AI ​​chatbot the ideal “ally” for your business? Choosing a chatbot powered by Artificial Intelligence offers concrete benefits for achieving your objectives: Reduced workload for your advisors and reduced costs: the chatbot can automatically answer hundreds of repetitive questions, freeing up agents for much more complex topics. 24/7 support: customers can get an answer at any time. This prevents customers from being left without a response and increases the conversion rate. Accurate and consistent information, adapted to the context: all answers come from a well-developed knowledge base, guaranteeing the uniformity and reliability of the chatbot’s responses. Improved sales performance: the chatbot can gather information from customers, recommend certain products and encourage purchase directly within the conversation. 2. Create a free AI chatbot in 5 easy steps with Dialogg AI Dialogg AI is a platform designed to simplify the creation and configuration of AI chatbots as much as possible. You no longer need to code or go through any technical installation: everything is done easily in 5 simple steps! Step 1: Create a free account on the Dialogg AI portal First, go to the Dialogg AI portal (https://app.dialogg.ai/auth/register) and sign up for a free trial. Next, fill in the requested information: name, email, phone number, company name… 3. Finally, you can validate via the link received by email to activate your account (remember to check your spam folder!). Once activated, you will be redirected to the dashboard, your control center for managing and customizing your chatbot. This intuitive interface allows you to configure your chatbot, monitor conversations, and optimize its responses. So, ready to begin? Now follow the next instructions to get started in the best possible way on dialogg.ai. Step 2: Configure your AI chatbot This is the key step: here, you will create the “brain” of your chatbot and shape its personality. You simply communicate with the chatbot to create your prompt, just as you would with a request on ChatGPT. This approach makes designing your AI chatbot more natural, faster, and much more accessible. Simply formulate a clear and precise request, and Dialogg AI will automatically adapt to provide a relevant response. It enriches and refines its answers based on the information you provide. The entire process has been designed to be intuitive, even if you have no coding experience. To begin, go to the “Create an AI chatbot” section of the sidebar. There you will find all the tools you need to customize your chatbot: Create a prompt – define the initial instructions for the chatbot Download documents and web links – provide supplementary knowledge sources Chatbot Playground – test your chatbot’s behavior Platform integration – connect the chatbot to your website or social media Fine-tune the settings – adjust the personality and prepare your chatbot for deployment In the context of AI chatbots, a prompt corresponds to a prompt that guides the AI’s behavior. To create your invitation: Click on “Create a prompt” (button 1) in the toolbar. Enter your instructions in the text box. Once your text is ready, click on “Save suggestion” to validate your prompt. This step allows your chatbot to understand exactly how to respond to your users. Thanks to its advanced technology, Dialogg AI automatically learns and refines its responses based on the queries and documents you provide. You can fully unleash your creativity with longer messages, as the system supports up to 16,000 words per message. This allows you to customize it with detailed information and shape your chatbot’s personality to its fullest potential. To guide you, the Dialogg AI interface constantly offers writing tips to facilitate prompt creation and ensure the relevance of responses. Creating an AI chatbot scenario is therefore simpler than it seems. Download documents from the platform In order for your chatbot to be able to answer questions accurately, it is important to provide it with reliable sources. Go to “File Download” and “Web URL” (buttons 2 and 3) in the toolbar. Upload your files and, if necessary, specify links to online resources. These documents will serve as the basis for the chatbot’s learning and will ensure more precise and complementary answers to the instructions you provide. In this step, upload the documents you want your AI chatbot to consider. This could be a list of frequently asked questions (FAQs), information about your products, your warranty and return policies, your blog articles, etc. Dialogg AI supports many file formats such as .pdf, .docx, .txt… You can also directly paste content or links to websites so that the system automatically assimilates the online information. Once your files or links are uploaded, the system will analyze them and integrate them into the chatbot’s knowledge base. You can add as many