First of all, we hope that you and your loved ones are well.
Faced with the unprecedented public health crisis, we would like to inform you that the entire Nixxis team is completely ready in order to ensure, without any impact, the continuity of our services and support for all our customers and prospects.
Our infrastructure and all Nixxis Cloud instances are monitored in real time by our Cloud and network teams. All the necessary measures are already in place in the event of the need for remote intervention on them.
Outside these hours, and only in case of emergency, you can contact our technicians available 365/24/7 on the international support number: +3223057777
During this unprecedented period and until April 6, 2020, we exceptionally authorize our customers who do not have a valid maintenance or operational support contract to contact us in the event of an emergency only.
Rest assured that we are all involved in ensuring that all of our services continue to function normally.
Our thoughts are with our customers and all those impacted by the current circumstances.
Be responsible and take care of your loved ones.