Customer Case: Comearth
Reliability & Scalability: How Nixxis helped Comearth improve its customer relations

Since 2004
236 employees
Turnover of €17.6 million




Their Goals
Comearth placed great emphasis on the robustness and reliability of its contact center solution, which was effectively addressed by implementing Nixxis Contact Suite, enabling the company to efficiently manage its workforce and consistently deliver excellent services. Moreover, the solution's cost-effectiveness facilitated the execution of multiple expansion projects aimed at covering a wide range of specific channels.
Comearth achieved great results
Workforce Management
Utilizing Nixxis' built-in analytics, Comearth efficiently allocated their agents' workload.
Rapid Adoption
Nixxis places user experience at the forefront of its solution, enabling agents to easily and swiftly adapt
Better Customer Satisfaction
Better handling of calls + more rapid response + media blending = Happy customers
24/7 support
Nixxis is available 24/7 for every client, troubleshooting efficiently arising issues.
Comearth's Testimonial
Nixxis is a key technological partner in the success of Comearth since its creation. They have enabled us to offer quality “Made in France” customer relations with a profitability that allows us to continuously invest in our activities.
Jean Reigner, Chairman and CEO – Founder, Comearth
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