COMEARTH
The solution must be reliable and adapt to all customer relationship needs
Comearth was particularly concerned that the client relationship management software be robust and reliable. Nixxis Contact Suite enabled the company to better manage its workforce and maintain the excellence of its services.
In addition, the solution’s value for money makes it easier to conclude numerous expansion projects to cover as many specific channels as possible.
Since 2004
236 employees
Turnover of €17.6 million
Nixxis is a key technological partner in the success of Comearth since its creation. They have enabled us to offer quality “Made in France” customer relations with a profitability that allows us to continuously invest in our activities.
Objectives
- Lack of reliability
- Lack of modernity
- Abandoned channels
Comearth achieve great results using Nixxis Contact Suite
As a centre for outsourcing B2B and B2C customer relations, Comearth serves both small businesses and large groups. Its solution must therefore be reliable and adapt to all customer relationship needs. It was also essential that the solution be scalable in order to integrate all existing and future channels of the company.
Global reporting
A better blending of agents
A 24/7 support line
Ultra-fast adoption of the solution
Comearth achieve great results using Nixxis Contact Suite
As a centre for outsourcing B2B and B2C customer relations, Comearth serves both small businesses and large groups. Its solution must therefore be reliable and adapt to all customer relationship needs. It was also essential that the solution be scalable in order to integrate all existing and future channels of the company.
Global reporting
A better blending of agents
A 24/7 support line
Ultra-fast adoption of the solution
More customer stories
More customer stories