TALKFUNDRAISING

A counter-contact solution with intuitive tools

Being a leading agency in the field of fundraising for various well-known and legitimate charities, it was essential for Talk Fundraising to increase donations. For this reason, a counter-contact solution with intuitive tools and workforce control was essential. Second, the company had to be able to rely on a 100% reliable contact centre solution that was adaptable to all types of situations, especially in the event of a crisis.  

In existence since 2007

186 employees  

Turnover of €12.7 million

“As a reference in the collection of donations in France and Belgium, we needed a solution to the exemplary reliability both in terms of technology and service. Nixxis was at the rendezvous on the whole line and we are delighted with the choice we made.”

Jean Gare – President and CEO – Founder, Talkfundraising

Objectives

Talkfundraising achieve great results using Nixxis Contact Suite

Integration of the solution with Talkfundraising’s in-house CRM allowed for better targeting and more efficient prospecting. The personalized and automated script for each agent will generate 25% more donations over one year and 2 new partnerships with major international associations are on the table. 

+25% average donation

Integration CRM

Operational reliability of 99.95%

2 new partnerships

Talkfundraising achieve great results using Nixxis Contact Suite

Integration of the solution with Talkfundraising’s in-house CRM allowed for better targeting and more efficient prospecting. The personalized and automated script for each agent will generate 25% more donations over one year and 2 new partnerships with major international associations are on the table. 

+25% average donation

Integration CRM

Operational reliability of 99.95%

2 new partnerships

More customer stories

More customer stories