{"id":13017,"date":"2022-09-13T08:30:14","date_gmt":"2022-09-13T08:30:14","guid":{"rendered":"https:\/\/www.nixxis.com\/logiciel-de-centre-dappels-omnicanal\/"},"modified":"2025-07-04T10:22:41","modified_gmt":"2025-07-04T08:22:41","slug":"logiciel-centre-de-contact-omnicanal","status":"publish","type":"page","link":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/","title":{"rendered":"Logiciel centre de contact omnicanal"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13017\" class=\"elementor elementor-13017\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-11d98c8 elementor-section-height-min-height elementor-section-content-middle elementor-reverse-tablet_extra elementor-reverse-tablet elementor-reverse-mobile elementor-hidden-mobile elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"11d98c8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4ddd8e3\" data-id=\"4ddd8e3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6165cd6 elementor-widget elementor-widget-text-editor\" data-id=\"6165cd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nixxis Contact Suite &#8211; Logiciel omnicanal<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-051672a elementor-widget elementor-widget-heading\" data-id=\"051672a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Logiciel de centre de contact omnicanal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c58d206 elementor-widget elementor-widget-text-editor\" data-id=\"c58d206\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\">Une vue \u00e0 360 degr\u00e9s de l&rsquo;engagement de vos clients<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8beb80e elementor-widget elementor-widget-text-editor\" data-id=\"8beb80e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez comment Nixxis peut vous aider \u00e0 construire une exp\u00e9rience client omnicanale holistique. Notre solution omnicanale vous permet de communiquer avec vos clients sur tous les canaux : t\u00e9l\u00e9phone, SMS, et vid\u00e9o. Elle inclut \u00e9galement le chat en direct, WhatsApp, e-mails et r\u00e9seaux sociaux pour une interaction compl\u00e8te.<\/p><p>Avec Nixxis, b\u00e9n\u00e9ficiez d&rsquo;une technologie d&rsquo;IA stable et d&rsquo;interfaces ergonomiques pour surveiller les donn\u00e9es en temps r\u00e9el. Vos employ\u00e9s peuvent g\u00e9rer plusieurs sessions sur diff\u00e9rents canaux, r\u00e9pondant ainsi aux besoins de nombreux clients simultan\u00e9ment. Am\u00e9liorez votre productivit\u00e9 tout en assurant un engagement client optimal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b454efc elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"b454efc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-push\" href=\"https:\/\/www.nixxis.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bda6923\" data-id=\"bda6923\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a27b206 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"a27b206\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b30d172\" data-id=\"b30d172\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d0f1ba elementor-widget elementor-widget-heading\" data-id=\"7d0f1ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cr\u00e9er des exp\u00e9riences client personnalis\u00e9es sur plusieurs canaux<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1ce446 elementor-widget elementor-widget-text-editor\" data-id=\"f1ce446\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Avec notre logiciel de centre de contact omnicanal, g\u00e9rez les diff\u00e9rentes interactions avec les clients simultan\u00e9ment et via plusieurs canaux. Disponible sur le cloud ou sur site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-62bf726 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"62bf726\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-8c23abe\" data-id=\"8c23abe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0cd7b60 elementor-widget elementor-widget-image\" data-id=\"0cd7b60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/elementor\/thumbs\/ICON-INTEGRATION-BLUE-r897yls3tq1gh1hqb4uqfsa8gva0wuu8i2n9rj8wdk.webp\" title=\"Int\u00e9gration de fonctionnalit\u00e9s de pointe pour centres de contacts\" alt=\"Int\u00e9gration de Nixxis Contact Suite pour centre d&#039;appel\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72fbd82 elementor-widget elementor-widget-heading\" data-id=\"72fbd82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Int\u00e9gration<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d80f4f elementor-widget elementor-widget-text-editor\" data-id=\"1d80f4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex-shrink-0 flex flex-col relative items-end\"><div><div class=\"pt-0\"><div class=\"gizmo-bot-avatar flex h-8 w-8 items-center justify-center overflow-hidden rounded-full\"><div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\">Notre IA omnicanale s&rsquo;int\u00e8gre \u00e0 vos canaux et CRM, aidant vos agents \u00e0 identifier les clients rapidement.<\/div><\/div><\/div><\/div><\/div><div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-[20px] text-message flex w-full flex-col items-end gap-2 break-words [.text-message+&amp;]:mt-5 overflow-x-auto whitespace-pre-wrap\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"ea7d76dc-1243-4c1e-8266-5dd31070f740\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p>Elle permet une reconnaissance des clients \u00e0 chaque \u00e9tape d&rsquo;interaction, offrant des r\u00e9ponses rapides et efficaces.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6d844e3\" data-id=\"6d844e3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d874cbd elementor-widget elementor-widget-image\" data-id=\"d874cbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/elementor\/thumbs\/MEDIA-BLENDING-ICON-BLUE-r897ympy0k2qsngd5n9d0a1p295e4jxyu7ar8t7i7c.webp\" title=\"Media blending pour centre de contact\" alt=\"Media blending pour centre d&#039;appel et r\u00e9seaux sociaux\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4511a1 elementor-widget elementor-widget-heading\" data-id=\"c4511a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Media blending<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-943a288 elementor-widget elementor-widget-text-editor\" data-id=\"943a288\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex max-w-full flex-col flex-grow\"><div class=\"min-h-[20px] text-message flex w-full flex-col items-end gap-2 break-words [.text-message+&amp;]:mt-5 overflow-x-auto whitespace-pre-wrap\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"a11c84ca-c176-4408-aebf-a6095fa6b2ee\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\"><div class=\"markdown prose w-full break-words dark:prose-invert dark\"><p>La fusion omnicanale de la voix, chat, courriel et r\u00e9seaux sociaux am\u00e9liore la productivit\u00e9 des agents efficacement.<br \/>Elle assure un processus d&rsquo;engagement fluide pour les clients sur tous les canaux de communication disponibles.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ea80dfb\" data-id=\"ea80dfb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b389fad elementor-widget elementor-widget-image\" data-id=\"b389fad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/elementor\/thumbs\/MASS-WHATSAPP-CAMPAIGNS-BLUE-r897ynns7e4149f005nzkrt5nn0rc91p6by8q36414.webp\" title=\"Campagnes whatsapp int\u00e9gr\u00e9e pour centre d&rsquo;appels\" alt=\"Campagnes whatsapp int\u00e9gr\u00e9e pour call center\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fee4c5 elementor-widget elementor-widget-heading\" data-id=\"6fee4c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Campagnes whatsapp en masse<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ba368 elementor-widget elementor-widget-text-editor\" data-id=\"15ba368\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex-shrink-0 flex flex-col relative items-end\"><div><div class=\"pt-0\"><div class=\"gizmo-bot-avatar flex h-8 w-8 items-center justify-center overflow-hidden rounded-full\"><div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\">Nixxis est le seul logiciel pour centre de contact omnicanal permettant d&rsquo;envoyer des campagnes WhatsApp en masse facilement.<\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3af8bf9 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"3af8bf9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-419fd28\" data-id=\"419fd28\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-0b806f2\" data-id=\"0b806f2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-92c1d01 elementor-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"92c1d01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-push\" href=\"https:\/\/www.nixxis.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2b0e6f4\" data-id=\"2b0e6f4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8b025df elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"8b025df\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31be5ca\" data-id=\"31be5ca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6f757ca elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"6f757ca\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8bb7fd6\" data-id=\"8bb7fd6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c8bb5b elementor-widget elementor-widget-heading\" data-id=\"8c8bb5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Traitez simultan\u00e9ment toutes vos interactions avec les clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fe7a94 elementor-widget elementor-widget-text-editor\" data-id=\"4fe7a94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;interface multim\u00e9dia de l&rsquo;agent du centre d&rsquo;appels lui permet de traiter diff\u00e9rentes interactions avec les clients simultan\u00e9ment et via plusieurs canaux. L&rsquo;agent peut ensuite passer librement d&rsquo;une session \u00e0 l&rsquo;autre. L&rsquo;interface fournit un ensemble de barres d&rsquo;outils pour g\u00e9rer toutes les activit\u00e9s multim\u00e9dia. Ces barres d&rsquo;outils peuvent \u00eatre personnalis\u00e9es en fonction des besoins de l&rsquo;agent. L&rsquo;\u00e9tat des contacts actuels est affich\u00e9 de mani\u00e8re intuitive, y compris les informations relatives aux contacts et l&rsquo;historique des interactions pr\u00e9c\u00e9dentes. A travers cette interface, l&rsquo;agent acc\u00e8de \u00e0 l&rsquo;outil de scripting ou \u00e0 tout autre logiciel (CRM, ERC, etc&#8230;) et applications sur mesure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bab57d elementor-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"1bab57d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-push\" href=\"https:\/\/www.nixxis.com\/fr\/nos-solutions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-67f6aac\" data-id=\"67f6aac\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d074f11 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"d074f11\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58f7750\" data-id=\"58f7750\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-74b7581 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"74b7581\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5d36823\" data-id=\"5d36823\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-703c075\" data-id=\"703c075\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80b81b2 elementor-widget elementor-widget-heading\" data-id=\"80b81b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exploiter les donn\u00e9es en direct pour cr\u00e9er un excellent CX<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48c973a elementor-widget elementor-widget-text-editor\" data-id=\"48c973a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Obtenez des donn\u00e9es en temps r\u00e9el et optimisez votre productivit\u00e9, m\u00eame en mouvement. Voyez en direct quels agents sont disponibles, les appels qui sont trait\u00e9s, en phase de conclusion, en file d&rsquo;attente et bien plus encore. Profitez de notre technologie avanc\u00e9e \u00ab\u00a0speech-to-text\u00a0\u00bb, nous pouvons r\u00e9duire les enregistrements \u00e0 des mots sp\u00e9cifiques ou m\u00eame des intentions \u00e9motionnelles !<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a6af58 elementor-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"6a6af58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-push\" href=\"https:\/\/www.nixxis.com\/fr\/nos-solutions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-867b5e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"867b5e0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-56d41f3\" data-id=\"56d41f3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cc1495 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"6cc1495\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8698041\" data-id=\"8698041\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b1bf9a elementor-widget elementor-widget-heading\" data-id=\"3b1bf9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Int\u00e9gration transparente avec vos outils et votre solution actuelle<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a0a62a3 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"a0a62a3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9cd9c80\" data-id=\"9cd9c80\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c41d76a elementor-widget elementor-widget-text-editor\" data-id=\"c41d76a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Personnalisez votre processus d&rsquo;interaction avec les clients gr\u00e2ce \u00e0 une solution de centre d&rsquo;appels qui s&rsquo;int\u00e8gre \u00e0 votre logiciel de gestion de la relation client pour r\u00e9pondre \u00e0 leurs attentes.<\/p><p>Cr\u00e9ez des exp\u00e9riences uniques pour vos clients, notamment des interactions fluides, des scripts entrants sur mesure et un meilleur support client.<\/p><p>De plus, il se peut que vous ayez d\u00e9j\u00e0 un logiciel mais que vous souhaitiez en adopter un autre qui poss\u00e8de diff\u00e9rentes fonctionnalit\u00e9s qui vous aideraient.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-430b94d\" data-id=\"430b94d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-11e173c elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"11e173c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3f42eed\" data-id=\"3f42eed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6280a89 elementor-widget elementor-widget-image\" data-id=\"6280a89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.shopify.com\/fr\" target=\"_blank\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/SHOPIFY.webp\" class=\"attachment-full size-full wp-image-21828\" alt=\"Logo de Shopify\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-ebc4116\" data-id=\"ebc4116\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30937f7 elementor-widget elementor-widget-image\" data-id=\"30937f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/slack.com\/intl\/fr-fr\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/Slack.webp\" class=\"attachment-full size-full wp-image-21832\" alt=\"Logo de Slack\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-1442799\" data-id=\"1442799\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e27ac38 elementor-widget elementor-widget-image\" data-id=\"e27ac38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.hubspot.fr\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/HubSpot.webp\" class=\"attachment-full size-full wp-image-21820\" alt=\"Logo de Hubspot\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-30f0798\" data-id=\"30f0798\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-075ba1a elementor-widget elementor-widget-image\" data-id=\"075ba1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.freshworks.com\/fr\/freshdesk\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/FRESHDESK.webp\" class=\"attachment-full size-full wp-image-21816\" alt=\"Logo de Freshdesk\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b892c11 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"b892c11\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-fbc5888\" data-id=\"fbc5888\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2202ecc elementor-widget elementor-widget-image\" data-id=\"2202ecc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.zoho.com\/fr\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/ZOHO.webp\" class=\"attachment-full size-full wp-image-21840\" alt=\"Logo de Zoho\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-e89c8e6\" data-id=\"e89c8e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6072e15 elementor-widget elementor-widget-image\" data-id=\"6072e15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.zendesk.fr\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/zendesk.webp\" class=\"attachment-full size-full wp-image-21836\" alt=\"Logo de Zendesk\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-1c8a812\" data-id=\"1c8a812\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6fac35 elementor-widget elementor-widget-image\" data-id=\"d6fac35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/fr\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/Salesforce.webp\" class=\"attachment-full size-full wp-image-21824\" alt=\"Logo de Salesforce\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-faf7546\" data-id=\"faf7546\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-634c069 elementor-widget elementor-widget-image\" data-id=\"634c069\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dynamics.microsoft.com\/fr-fr\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/Dynamics.webp\" class=\"attachment-full size-full wp-image-21812\" alt=\"Logo de Dynamics 365\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6c45f00 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"6c45f00\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6bec845\" data-id=\"6bec845\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9627cd2\" data-id=\"9627cd2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6abb69 elementor-align-center elementor-mobile-align-center elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"b6abb69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-push\" href=\"https:\/\/www.nixxis.com\/fr\/demander-une-demo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-a49b110\" data-id=\"a49b110\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2dc9282 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"2dc9282\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c264f81\" data-id=\"c264f81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-089471c elementor-widget elementor-widget-heading\" data-id=\"089471c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rejoignez un large r\u00e9seau d'utilisateurs !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f10d9f elementor-skin-carousel elementor-arrows-yes elementor-widget elementor-widget-media-carousel\" data-id=\"5f10d9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;4&quot;,&quot;speed&quot;:698,&quot;lazyload&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;autoplay_speed&quot;:1000,&quot;skin&quot;:&quot;carousel&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;show_arrows&quot;:&quot;yes&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"media-carousel.default\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Diapositives\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/Logo-Sogedi.svg\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/giphar\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Logo de Giphar\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/08\/logo_giphar.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/axa-assistance\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Logo de Axa Assistance\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/08\/axa-assistance-600px-logo.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/call-to-action\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/call-toa-ction-png-e1732100808390.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/shurgard\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/08\/Shurgard-logo.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"MCC\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/MCC-couleur-png.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/iris-sud\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/Logo-Iris-Sud-png.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/monaco-telecom\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/09\/MONACO.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/vipp-interstis\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/VIPP-evolution-png.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Plus que Pro\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/07\/logo-pqp-s.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/concentrix\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Concentrix\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/07\/Concentrix_logo.svg\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Pr\u00e9c\u00e9dent\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Suivant\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4003ffa elementor-align-center elementor-mobile-align-center elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"4003ffa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9moignages clients<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0699cf7 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"0699cf7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fbc3de6\" data-id=\"fbc3de6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-057d95b elementor-widget elementor-widget-heading\" data-id=\"057d95b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ils utilisent Nixxis<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bbdf5ee elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"bbdf5ee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-57661e2\" data-id=\"57661e2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f13cd6 elementor--h-position-center elementor--v-position-middle elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"5f13cd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;dots&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Diapositives\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-a7e6f64 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"&quot;&quot;\"><\/div><a class=\"swiper-slide-inner\" href=\"https:\/\/www.nixxis.com\/fr\/cas-client-europ-assistance\/\"><div class=\"swiper-slide-contents\"><\/div><\/a><\/div><div class=\"elementor-repeater-item-f14fd50 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"&quot;&quot;\"><\/div><a class=\"swiper-slide-inner\" href=\"https:\/\/www.nixxis.com\/fr\/cas-client-vipp-interstis\/\"><div class=\"swiper-slide-contents\"><\/div><\/a><\/div><div class=\"elementor-repeater-item-f812015 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"&quot;&quot;\"><\/div><a class=\"swiper-slide-inner\" href=\"https:\/\/www.nixxis.com\/fr\/cas-client-intrum\/\"><div class=\"swiper-slide-contents\"><\/div><\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Nixxis Contact Suite &#8211; Logiciel omnicanal Logiciel de centre de contact omnicanal Une vue \u00e0 360 degr\u00e9s de l&rsquo;engagement de vos clients D\u00e9couvrez comment Nixxis peut vous aider \u00e0 construire une exp\u00e9rience client omnicanale holistique. Notre solution omnicanale vous permet de communiquer avec vos clients sur tous les canaux : t\u00e9l\u00e9phone, SMS, et vid\u00e9o. Elle inclut \u00e9galement le chat en direct, WhatsApp, e-mails et r\u00e9seaux sociaux pour une interaction compl\u00e8te. Avec Nixxis, b\u00e9n\u00e9ficiez d&rsquo;une technologie d&rsquo;IA stable et d&rsquo;interfaces ergonomiques pour surveiller les donn\u00e9es en temps r\u00e9el. Vos employ\u00e9s peuvent g\u00e9rer plusieurs sessions sur diff\u00e9rents canaux, r\u00e9pondant ainsi aux besoins de nombreux clients simultan\u00e9ment. Am\u00e9liorez votre productivit\u00e9 tout en assurant un engagement client optimal. Demander une d\u00e9mo Cr\u00e9er des exp\u00e9riences client personnalis\u00e9es sur plusieurs canaux Avec notre logiciel de centre de contact omnicanal, g\u00e9rez les diff\u00e9rentes interactions avec les clients simultan\u00e9ment et via plusieurs canaux. Disponible sur le cloud ou sur site. Int\u00e9gration Notre IA omnicanale s&rsquo;int\u00e8gre \u00e0 vos canaux et CRM, aidant vos agents \u00e0 identifier les clients rapidement. Elle permet une reconnaissance des clients \u00e0 chaque \u00e9tape d&rsquo;interaction, offrant des r\u00e9ponses rapides et efficaces. Media blending La fusion omnicanale de la voix, chat, courriel et r\u00e9seaux sociaux am\u00e9liore la productivit\u00e9 des agents efficacement.Elle assure un processus d&rsquo;engagement fluide pour les clients sur tous les canaux de communication disponibles. Campagnes whatsapp en masse Nixxis est le seul logiciel pour centre de contact omnicanal permettant d&rsquo;envoyer des campagnes WhatsApp en masse facilement. Demander une d\u00e9mo Traitez simultan\u00e9ment toutes vos interactions avec les clients L&rsquo;interface multim\u00e9dia de l&rsquo;agent du centre d&rsquo;appels lui permet de traiter diff\u00e9rentes interactions avec les clients simultan\u00e9ment et via plusieurs canaux. L&rsquo;agent peut ensuite passer librement d&rsquo;une session \u00e0 l&rsquo;autre. L&rsquo;interface fournit un ensemble de barres d&rsquo;outils pour g\u00e9rer toutes les activit\u00e9s multim\u00e9dia. Ces barres d&rsquo;outils peuvent \u00eatre personnalis\u00e9es en fonction des besoins de l&rsquo;agent. L&rsquo;\u00e9tat des contacts actuels est affich\u00e9 de mani\u00e8re intuitive, y compris les informations relatives aux contacts et l&rsquo;historique des interactions pr\u00e9c\u00e9dentes. A travers cette interface, l&rsquo;agent acc\u00e8de \u00e0 l&rsquo;outil de scripting ou \u00e0 tout autre logiciel (CRM, ERC, etc&#8230;) et applications sur mesure. En savoir plus Exploiter les donn\u00e9es en direct pour cr\u00e9er un excellent CX Obtenez des donn\u00e9es en temps r\u00e9el et optimisez votre productivit\u00e9, m\u00eame en mouvement. Voyez en direct quels agents sont disponibles, les appels qui sont trait\u00e9s, en phase de conclusion, en file d&rsquo;attente et bien plus encore. Profitez de notre technologie avanc\u00e9e \u00ab\u00a0speech-to-text\u00a0\u00bb, nous pouvons r\u00e9duire les enregistrements \u00e0 des mots sp\u00e9cifiques ou m\u00eame des intentions \u00e9motionnelles ! En savoir plus Int\u00e9gration transparente avec vos outils et votre solution actuelle Personnalisez votre processus d&rsquo;interaction avec les clients gr\u00e2ce \u00e0 une solution de centre d&rsquo;appels qui s&rsquo;int\u00e8gre \u00e0 votre logiciel de gestion de la relation client pour r\u00e9pondre \u00e0 leurs attentes. Cr\u00e9ez des exp\u00e9riences uniques pour vos clients, notamment des interactions fluides, des scripts entrants sur mesure et un meilleur support client. De plus, il se peut que vous ayez d\u00e9j\u00e0 un logiciel mais que vous souhaitiez en adopter un autre qui poss\u00e8de diff\u00e9rentes fonctionnalit\u00e9s qui vous aideraient. Demander une d\u00e9mo Rejoignez un large r\u00e9seau d&rsquo;utilisateurs ! T\u00e9moignages clients Ils utilisent Nixxis<\/p>\n","protected":false},"author":1,"featured_media":40423,"parent":24136,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13017","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Logiciel centre de contact omnicanal<\/title>\n<meta name=\"description\" content=\"Optimisez votre centre de contact omnicanal avec notre logiciel de t\u00e9l\u00e9phonie. Centralisez facilement les interactions : voix, chat, email et r\u00e9seaux sociaux.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Logiciel centre de contact omnicanal\" \/>\n<meta property=\"og:description\" content=\"Optimisez votre centre de contact omnicanal avec notre logiciel de t\u00e9l\u00e9phonie. Centralisez facilement les interactions : voix, chat, email et r\u00e9seaux sociaux.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/\" \/>\n<meta property=\"og:site_name\" content=\"Nixxis | Omnichannel Call Center Solution\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NixxisContactSuite\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-04T08:22:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/09\/Logo-Nixxis-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"150\" \/>\n\t<meta property=\"og:image:height\" content=\"150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/vos-besoins\\\/logiciel-centre-de-contact-omnicanal\\\/\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/vos-besoins\\\/logiciel-centre-de-contact-omnicanal\\\/\",\"name\":\"Logiciel centre de contact omnicanal\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/vos-besoins\\\/logiciel-centre-de-contact-omnicanal\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/vos-besoins\\\/logiciel-centre-de-contact-omnicanal\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Logo-Nixxis-2.webp\",\"datePublished\":\"2022-09-13T08:30:14+00:00\",\"dateModified\":\"2025-07-04T08:22:41+00:00\",\"description\":\"Optimisez votre centre de contact omnicanal avec notre logiciel de t\u00e9l\u00e9phonie. Centralisez facilement les interactions : voix, chat, email et r\u00e9seaux sociaux.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/vos-besoins\\\/logiciel-centre-de-contact-omnicanal\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/vos-besoins\\\/logiciel-centre-de-contact-omnicanal\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/vos-besoins\\\/logiciel-centre-de-contact-omnicanal\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Logo-Nixxis-2.webp\",\"contentUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/Logo-Nixxis-2.webp\",\"width\":150,\"height\":150,\"caption\":\"\\\"\\\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/vos-besoins\\\/logiciel-centre-de-contact-omnicanal\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Vos besoins\",\"item\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/vos-besoins\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Logiciel centre de contact omnicanal\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/\",\"name\":\"Nixxis | Omnichannel Call Center Solution\",\"description\":\"Turn your Contact Center into a Productivity Machine\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#organization\",\"name\":\"Nixxis\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Nixxis_Logotype_RGB.webp\",\"contentUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Nixxis_Logotype_RGB.webp\",\"width\":1236,\"height\":212,\"caption\":\"Nixxis\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/NixxisContactSuite\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/nixxis\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Logiciel centre de contact omnicanal","description":"Optimisez votre centre de contact omnicanal avec notre logiciel de t\u00e9l\u00e9phonie. Centralisez facilement les interactions : voix, chat, email et r\u00e9seaux sociaux.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/","og_locale":"fr_FR","og_type":"article","og_title":"Logiciel centre de contact omnicanal","og_description":"Optimisez votre centre de contact omnicanal avec notre logiciel de t\u00e9l\u00e9phonie. Centralisez facilement les interactions : voix, chat, email et r\u00e9seaux sociaux.","og_url":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/","og_site_name":"Nixxis | Omnichannel Call Center Solution","article_publisher":"https:\/\/www.facebook.com\/NixxisContactSuite","article_modified_time":"2025-07-04T08:22:41+00:00","og_image":[{"width":150,"height":150,"url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/09\/Logo-Nixxis-2.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/","url":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/","name":"Logiciel centre de contact omnicanal","isPartOf":{"@id":"https:\/\/www.nixxis.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/#primaryimage"},"image":{"@id":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/#primaryimage"},"thumbnailUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/09\/Logo-Nixxis-2.webp","datePublished":"2022-09-13T08:30:14+00:00","dateModified":"2025-07-04T08:22:41+00:00","description":"Optimisez votre centre de contact omnicanal avec notre logiciel de t\u00e9l\u00e9phonie. Centralisez facilement les interactions : voix, chat, email et r\u00e9seaux sociaux.","breadcrumb":{"@id":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/#primaryimage","url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/09\/Logo-Nixxis-2.webp","contentUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/09\/Logo-Nixxis-2.webp","width":150,"height":150,"caption":"\"\""},{"@type":"BreadcrumbList","@id":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-centre-de-contact-omnicanal\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Vos besoins","item":"https:\/\/www.nixxis.com\/fr\/vos-besoins\/"},{"@type":"ListItem","position":2,"name":"Logiciel centre de contact omnicanal"}]},{"@type":"WebSite","@id":"https:\/\/www.nixxis.com\/fr\/#website","url":"https:\/\/www.nixxis.com\/fr\/","name":"Nixxis | Omnichannel Call Center Solution","description":"Turn your Contact Center into a Productivity Machine","publisher":{"@id":"https:\/\/www.nixxis.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.nixxis.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.nixxis.com\/fr\/#organization","name":"Nixxis","url":"https:\/\/www.nixxis.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.nixxis.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/03\/Nixxis_Logotype_RGB.webp","contentUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/03\/Nixxis_Logotype_RGB.webp","width":1236,"height":212,"caption":"Nixxis"},"image":{"@id":"https:\/\/www.nixxis.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/NixxisContactSuite","https:\/\/www.linkedin.com\/company\/nixxis\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages\/13017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/comments?post=13017"}],"version-history":[{"count":0,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages\/13017\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages\/24136"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/media\/40423"}],"wp:attachment":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/media?parent=13017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}