{"id":18422,"date":"2022-11-28T08:43:33","date_gmt":"2022-11-28T08:43:33","guid":{"rendered":"https:\/\/www.nixxis.com\/?page_id=18422"},"modified":"2025-03-05T16:59:12","modified_gmt":"2025-03-05T15:59:12","slug":"salt","status":"publish","type":"page","link":"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/","title":{"rendered":"Salt"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18422\" class=\"elementor elementor-18422\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-547fafe elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"547fafe\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ac9948\" data-id=\"3ac9948\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-006a0e2 elementor-widget elementor-widget-heading\" data-id=\"006a0e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Salt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a893ddf elementor-widget elementor-widget-text-editor\" data-id=\"a893ddf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Connu comme l&rsquo;un des op\u00e9rateurs t\u00e9l\u00e9coms les plus r\u00e9pandus en Suisse, Salt avait des besoins sp\u00e9cifiques. Le client recherchait une solution de centre de contact pour g\u00e9rer efficacement un grand volume d&rsquo;appels entrants et sortants. Cette solution devait assurer une coordination parfaite entre les agents pour maximiser leur efficacit\u00e9. En plus, Salt souhaitait am\u00e9liorer son support client avec une technologie qui s&rsquo;int\u00e8gre facilement \u00e0 ses outils internes. Gr\u00e2ce \u00e0 cette nouvelle approche, Salt a optimis\u00e9 ses op\u00e9rations et am\u00e9lior\u00e9 la r\u00e9activit\u00e9 de son service client. Ainsi, l&rsquo;entreprise a pu mieux r\u00e9pondre aux attentes croissantes de ses utilisateurs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c3e221 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"2c3e221\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-90eee23\" data-id=\"90eee23\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3219441 elementor-view-framed elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3219441\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-network-wired\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M640 264v-16c0-8.84-7.16-16-16-16H344v-40h72c17.67 0 32-14.33 32-32V32c0-17.67-14.33-32-32-32H224c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h72v40H16c-8.84 0-16 7.16-16 16v16c0 8.84 7.16 16 16 16h104v40H64c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h160c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32h-56v-40h304v40h-56c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h160c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32h-56v-40h104c8.84 0 16-7.16 16-16zM256 128V64h128v64H256zm-64 320H96v-64h96v64zm352 0h-96v-64h96v64z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tExiste depuis 1999\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-853b08c\" data-id=\"853b08c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14f813a elementor-view-framed elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"14f813a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-worker\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t684 employ\u00e9s \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2a1641d\" data-id=\"2a1641d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ed28c4 elementor-view-framed elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"8ed28c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-euro-sign\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M310.706 413.765c-1.314-6.63-7.835-10.872-14.424-9.369-10.692 2.439-27.422 5.413-45.426 5.413-56.763 0-101.929-34.79-121.461-85.449h113.689a12 12 0 0 0 11.708-9.369l6.373-28.36c1.686-7.502-4.019-14.631-11.708-14.631H115.22c-1.21-14.328-1.414-28.287.137-42.245H261.95a12 12 0 0 0 11.723-9.434l6.512-29.755c1.638-7.484-4.061-14.566-11.723-14.566H130.184c20.633-44.991 62.69-75.03 117.619-75.03 14.486 0 28.564 2.25 37.851 4.145 6.216 1.268 12.347-2.498 14.002-8.623l11.991-44.368c1.822-6.741-2.465-13.616-9.326-14.917C290.217 34.912 270.71 32 249.635 32 152.451 32 74.03 92.252 45.075 176H12c-6.627 0-12 5.373-12 12v29.755c0 6.627 5.373 12 12 12h21.569c-1.009 13.607-1.181 29.287-.181 42.245H12c-6.627 0-12 5.373-12 12v28.36c0 6.627 5.373 12 12 12h30.114C67.139 414.692 145.264 480 249.635 480c26.301 0 48.562-4.544 61.101-7.788 6.167-1.595 10.027-7.708 8.788-13.957l-8.818-44.49z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tChiffre d\u2019affaire de 971 million d\u2019\u20ac\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfcd0b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"bfcd0b7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-65a68c0\" data-id=\"65a68c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84bdbad elementor-blockquote--skin-quotation elementor-widget elementor-widget-blockquote\" data-id=\"84bdbad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t Nixxis nous a permis de faire un \u00e9norme bond en avant dans la gestion de nos lignes de support client en permettant d\u2019int\u00e9grer notre solution de ticket SuperOffice et notre suite Marketing interne \u00ab Marylin \u00bb. Cela nous a fortement aid\u00e9 \u00e0 devenir la meilleur hotline de suisse en 2020 et 2021\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Stefano Orlando, Directeur des Op\u00e9rations Clients, SALT MOBILE SA<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eec6c78\" data-id=\"eec6c78\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49ad44a elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"49ad44a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-dart-board\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLes probl\u00e9matiques rencontr\u00e9es par Salt\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-591a589 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"591a589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Taux de r\u00e9solution en un seul appel faible  <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Manque de fiabilit\u00e9 <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Manque de flexibilit\u00e9 avec les autres outils internes  <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc68167 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"bc68167\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7a290ff\" data-id=\"7a290ff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce2df05 elementor-widget elementor-widget-heading\" data-id=\"ce2df05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Salt obtient d'excellents r\u00e9sultats gr\u00e2ce \u00e0 Nixxis Contact Suite<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f090d01 elementor-widget elementor-widget-text-editor\" data-id=\"f090d01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gr\u00e2ce \u00e0 un logiciel de centre de contact parfaitement en ad\u00e9quation avec ses processus et outils internes, Salt a non seulement am\u00e9lior\u00e9 son support client, mais aussi consid\u00e9rablement augment\u00e9 la productivit\u00e9 de ses agents. En optimisant les interactions et en fluidifiant la gestion des appels, Salt a pu r\u00e9pondre plus rapidement et efficacement aux demandes de ses clients. Depuis l&rsquo;int\u00e9gration de cette solution innovante, Salt a renforc\u00e9 sa position sur le march\u00e9 et a \u00e9t\u00e9 class\u00e9 comme le troisi\u00e8me op\u00e9rateur de t\u00e9l\u00e9phonie mobile en Suisse. Ce succ\u00e8s d\u00e9montre l&rsquo;impact positif d&rsquo;une gestion optimis\u00e9e et d&rsquo;une technologie adapt\u00e9e aux besoins de l&rsquo;entreprise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdbcfee elementor-align-left elementor-widget elementor-widget-button\" data-id=\"cdbcfee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTk2OTUsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-f649784\" data-id=\"f649784\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3f51855 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"3f51855\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3f9c64b\" data-id=\"3f9c64b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63f326c ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"63f326c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Meilleur hotline de Suisse en 2021                 <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1e1b328\" data-id=\"1e1b328\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5410d27 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"5410d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Une meilleure gestion du support client                  <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7794a46 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"7794a46\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d7a8136\" data-id=\"d7a8136\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c10c85 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"8c10c85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Une solution sur mesure                  <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e5a4357\" data-id=\"e5a4357\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e743793 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"e743793\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                     17 % de part de march\u00e9 en plus                 <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a82788e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"a82788e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0f57c92\" data-id=\"0f57c92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc638af elementor-widget elementor-widget-heading\" data-id=\"dc638af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rejoignez un large r\u00e9seau d'utilisateurs !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7baf9 elementor-skin-carousel elementor-arrows-yes elementor-widget elementor-widget-media-carousel\" data-id=\"1c7baf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;4&quot;,&quot;speed&quot;:698,&quot;lazyload&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;autoplay_speed&quot;:1000,&quot;skin&quot;:&quot;carousel&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;show_arrows&quot;:&quot;yes&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"media-carousel.default\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Diapositives\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/Logo-Sogedi.svg\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/giphar\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Logo de Giphar\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/08\/logo_giphar.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/axa-assistance\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Logo de Axa Assistance\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/08\/axa-assistance-600px-logo.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/call-to-action\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/call-toa-ction-png-e1732100808390.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/shurgard\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/08\/Shurgard-logo.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"MCC\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/MCC-couleur-png.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/iris-sud\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/Logo-Iris-Sud-png.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/monaco-telecom\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/09\/MONACO.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/vipp-interstis\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/VIPP-evolution-png.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Plus que pro\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/Plus-que-pro-2048x611.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/concentrix\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/12\/concentrix-logo-2048x317.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Pr\u00e9c\u00e9dent\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Suivant\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-497fb51 elementor-align-center elementor-mobile-align-center elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"497fb51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9moignages clients<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Salt Connu comme l&rsquo;un des op\u00e9rateurs t\u00e9l\u00e9coms les plus r\u00e9pandus en Suisse, Salt avait des besoins sp\u00e9cifiques. Le client recherchait une solution de centre de contact pour g\u00e9rer efficacement un grand volume d&rsquo;appels entrants et sortants. Cette solution devait assurer une coordination parfaite entre les agents pour maximiser leur efficacit\u00e9. En plus, Salt souhaitait am\u00e9liorer son support client avec une technologie qui s&rsquo;int\u00e8gre facilement \u00e0 ses outils internes. Gr\u00e2ce \u00e0 cette nouvelle approche, Salt a optimis\u00e9 ses op\u00e9rations et am\u00e9lior\u00e9 la r\u00e9activit\u00e9 de son service client. Ainsi, l&rsquo;entreprise a pu mieux r\u00e9pondre aux attentes croissantes de ses utilisateurs. Existe depuis 1999 684 employ\u00e9s Chiffre d\u2019affaire de 971 million d\u2019\u20ac Nixxis nous a permis de faire un \u00e9norme bond en avant dans la gestion de nos lignes de support client en permettant d\u2019int\u00e9grer notre solution de ticket SuperOffice et notre suite Marketing interne \u00ab Marylin \u00bb. Cela nous a fortement aid\u00e9 \u00e0 devenir la meilleur hotline de suisse en 2020 et 2021 Stefano Orlando, Directeur des Op\u00e9rations Clients, SALT MOBILE SA Les probl\u00e9matiques rencontr\u00e9es par Salt Taux de r\u00e9solution en un seul appel faible Manque de fiabilit\u00e9 Manque de flexibilit\u00e9 avec les autres outils internes Salt obtient d&rsquo;excellents r\u00e9sultats gr\u00e2ce \u00e0 Nixxis Contact Suite Gr\u00e2ce \u00e0 un logiciel de centre de contact parfaitement en ad\u00e9quation avec ses processus et outils internes, Salt a non seulement am\u00e9lior\u00e9 son support client, mais aussi consid\u00e9rablement augment\u00e9 la productivit\u00e9 de ses agents. En optimisant les interactions et en fluidifiant la gestion des appels, Salt a pu r\u00e9pondre plus rapidement et efficacement aux demandes de ses clients. Depuis l&rsquo;int\u00e9gration de cette solution innovante, Salt a renforc\u00e9 sa position sur le march\u00e9 et a \u00e9t\u00e9 class\u00e9 comme le troisi\u00e8me op\u00e9rateur de t\u00e9l\u00e9phonie mobile en Suisse. Ce succ\u00e8s d\u00e9montre l&rsquo;impact positif d&rsquo;une gestion optimis\u00e9e et d&rsquo;une technologie adapt\u00e9e aux besoins de l&rsquo;entreprise. Demander une d\u00e9mo Meilleur hotline de Suisse en 2021 Une meilleure gestion du support client Une solution sur mesure 17 % de part de march\u00e9 en plus Rejoignez un large r\u00e9seau d&rsquo;utilisateurs ! T\u00e9moignages clients<\/p>\n","protected":false},"author":1,"featured_media":21780,"parent":7021,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18422","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salt - Cas client | Nixxis<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez le cas client de Salt qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salt\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez le cas client de Salt qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/\" \/>\n<meta property=\"og:site_name\" content=\"Nixxis | Omnichannel Call Center Solution\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NixxisContactSuite\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-05T15:59:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/SALT.png\" \/>\n\t<meta property=\"og:image:width\" content=\"150\" \/>\n\t<meta property=\"og:image:height\" content=\"150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/salt\\\/\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/salt\\\/\",\"name\":\"Salt - Cas client | Nixxis\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/salt\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/salt\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/SALT.webp\",\"datePublished\":\"2022-11-28T08:43:33+00:00\",\"dateModified\":\"2025-03-05T15:59:12+00:00\",\"description\":\"D\u00e9couvrez le cas client de Salt qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/salt\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/salt\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/salt\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/SALT.webp\",\"contentUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/SALT.webp\",\"width\":150,\"height\":150,\"caption\":\"Salt\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/salt\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Cas clients Nixxis\",\"item\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Salt\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/\",\"name\":\"Nixxis | Omnichannel Call Center Solution\",\"description\":\"Turn your Contact Center into a Productivity Machine\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#organization\",\"name\":\"Nixxis\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Nixxis_Logotype_RGB.webp\",\"contentUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Nixxis_Logotype_RGB.webp\",\"width\":1236,\"height\":212,\"caption\":\"Nixxis\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/NixxisContactSuite\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/nixxis\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Salt - Cas client | Nixxis","description":"D\u00e9couvrez le cas client de Salt qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/","og_locale":"fr_FR","og_type":"article","og_title":"Salt","og_description":"D\u00e9couvrez le cas client de Salt qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.","og_url":"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/","og_site_name":"Nixxis | Omnichannel Call Center Solution","article_publisher":"https:\/\/www.facebook.com\/NixxisContactSuite","article_modified_time":"2025-03-05T15:59:12+00:00","og_image":[{"width":150,"height":150,"url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/SALT.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/","url":"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/","name":"Salt - Cas client | Nixxis","isPartOf":{"@id":"https:\/\/www.nixxis.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/#primaryimage"},"image":{"@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/#primaryimage"},"thumbnailUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/SALT.webp","datePublished":"2022-11-28T08:43:33+00:00","dateModified":"2025-03-05T15:59:12+00:00","description":"D\u00e9couvrez le cas client de Salt qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.","breadcrumb":{"@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/#primaryimage","url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/SALT.webp","contentUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/SALT.webp","width":150,"height":150,"caption":"Salt"},{"@type":"BreadcrumbList","@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/salt\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Cas clients Nixxis","item":"https:\/\/www.nixxis.com\/fr\/cas-clients\/"},{"@type":"ListItem","position":2,"name":"Salt"}]},{"@type":"WebSite","@id":"https:\/\/www.nixxis.com\/fr\/#website","url":"https:\/\/www.nixxis.com\/fr\/","name":"Nixxis | Omnichannel Call Center Solution","description":"Turn your Contact Center into a Productivity Machine","publisher":{"@id":"https:\/\/www.nixxis.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.nixxis.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.nixxis.com\/fr\/#organization","name":"Nixxis","url":"https:\/\/www.nixxis.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.nixxis.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/03\/Nixxis_Logotype_RGB.webp","contentUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/03\/Nixxis_Logotype_RGB.webp","width":1236,"height":212,"caption":"Nixxis"},"image":{"@id":"https:\/\/www.nixxis.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/NixxisContactSuite","https:\/\/www.linkedin.com\/company\/nixxis\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages\/18422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/comments?post=18422"}],"version-history":[{"count":0,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages\/18422\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages\/7021"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/media\/21780"}],"wp:attachment":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/media?parent=18422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}