{"id":18574,"date":"2022-11-28T11:24:09","date_gmt":"2022-11-28T11:24:09","guid":{"rendered":"https:\/\/www.nixxis.com\/?page_id=18574"},"modified":"2025-03-05T17:05:01","modified_gmt":"2025-03-05T16:05:01","slug":"worldline","status":"publish","type":"page","link":"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/","title":{"rendered":"Worldline"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18574\" class=\"elementor elementor-18574\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-547fafe elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"547fafe\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ac9948\" data-id=\"3ac9948\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-006a0e2 elementor-widget elementor-widget-heading\" data-id=\"006a0e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">WORLDLINE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a893ddf elementor-widget elementor-widget-text-editor\" data-id=\"a893ddf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En 2017, une grosse interruption technique a paralys\u00e9 tous les commer\u00e7ants utilisateurs de Worldline, cr\u00e9ant un m\u00e9contentement g\u00e9n\u00e9ralis\u00e9. Cet incident a r\u00e9v\u00e9l\u00e9 l&rsquo;urgence de trouver un outil extr\u00eamement fiable, capable d&rsquo;assurer une continuit\u00e9 de service. De plus, il \u00e9tait crucial que cet outil soit facile \u00e0 d\u00e9ployer et \u00e0 g\u00e9rer \u00e0 l&rsquo;international. Worldline devait aussi garantir une compatibilit\u00e9 parfaite avec ses syst\u00e8mes internes pour \u00e9viter de futurs incidents. Par ailleurs, en tant que leader du march\u00e9, Worldline devait adopter une solution \u00e9volutive. Cette solution devait r\u00e9pondre aux besoins futurs et suivre les \u00e9volutions digitales. Finalement, cet \u00e9v\u00e9nement a acc\u00e9l\u00e9r\u00e9 la recherche d&rsquo;une technologie mieux adapt\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c3e221 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"2c3e221\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-90eee23\" data-id=\"90eee23\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3219441 elementor-view-framed elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3219441\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-network-wired\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M640 264v-16c0-8.84-7.16-16-16-16H344v-40h72c17.67 0 32-14.33 32-32V32c0-17.67-14.33-32-32-32H224c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h72v40H16c-8.84 0-16 7.16-16 16v16c0 8.84 7.16 16 16 16h104v40H64c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h160c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32h-56v-40h304v40h-56c-17.67 0-32 14.33-32 32v128c0 17.67 14.33 32 32 32h160c17.67 0 32-14.33 32-32V352c0-17.67-14.33-32-32-32h-56v-40h104c8.84 0 16-7.16 16-16zM256 128V64h128v64H256zm-64 320H96v-64h96v64zm352 0h-96v-64h96v64z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tExiste depuis 1974 \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-853b08c\" data-id=\"853b08c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14f813a elementor-view-framed elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"14f813a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-worker\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tLeader mondial du Merchant Service  \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2a1641d\" data-id=\"2a1641d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ed28c4 elementor-view-framed elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"8ed28c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-euro-sign\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M310.706 413.765c-1.314-6.63-7.835-10.872-14.424-9.369-10.692 2.439-27.422 5.413-45.426 5.413-56.763 0-101.929-34.79-121.461-85.449h113.689a12 12 0 0 0 11.708-9.369l6.373-28.36c1.686-7.502-4.019-14.631-11.708-14.631H115.22c-1.21-14.328-1.414-28.287.137-42.245H261.95a12 12 0 0 0 11.723-9.434l6.512-29.755c1.638-7.484-4.061-14.566-11.723-14.566H130.184c20.633-44.991 62.69-75.03 117.619-75.03 14.486 0 28.564 2.25 37.851 4.145 6.216 1.268 12.347-2.498 14.002-8.623l11.991-44.368c1.822-6.741-2.465-13.616-9.326-14.917C290.217 34.912 270.71 32 249.635 32 152.451 32 74.03 92.252 45.075 176H12c-6.627 0-12 5.373-12 12v29.755c0 6.627 5.373 12 12 12h21.569c-1.009 13.607-1.181 29.287-.181 42.245H12c-6.627 0-12 5.373-12 12v28.36c0 6.627 5.373 12 12 12h30.114C67.139 414.692 145.264 480 249.635 480c26.301 0 48.562-4.544 61.101-7.788 6.167-1.595 10.027-7.708 8.788-13.957l-8.818-44.49z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t20 000 employ\u00e9s  \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfcd0b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"bfcd0b7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-65a68c0\" data-id=\"65a68c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84bdbad elementor-blockquote--skin-quotation elementor-widget elementor-widget-blockquote\" data-id=\"84bdbad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u202fIl est important pour nous de servir nos Clients Commer\u00e7ants le mieux possible car chaque minute de perdue par la faute de leurs terminaux de paiement, ce sont des millions d'euros qui ne rentrent pas dans leur tiroir-caisse. Nous voulions donc une solution puissante et fiable. Nixxis nous permet d'utiliser un outil professionnel qui permet \u00e0 Worldline de maintenir sa r\u00e9putation de leader europ\u00e9en.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Jean Elens, Directeur technique<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eec6c78\" data-id=\"eec6c78\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49ad44a elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"49ad44a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-dart-board\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tProbl\u00e9matiques rencontr\u00e9es par WORLDLINE\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-591a589 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"591a589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Graves perturbations techniques<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Manque de fiabilit\u00e9  <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Compatibilit\u00e9 avec d\u2019autres outils<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc68167 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"bc68167\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7a290ff\" data-id=\"7a290ff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce2df05 elementor-widget elementor-widget-heading\" data-id=\"ce2df05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Worldline obtient d'excellents r\u00e9sultats gr\u00e2ce \u00e0 Nixxis Contact Suite<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f090d01 elementor-widget elementor-widget-text-editor\" data-id=\"f090d01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gr\u00e2ce \u00e0 Nixxis Contact Suite, Worldline a pu rationaliser les flux entrants, am\u00e9liorant ainsi l&rsquo;efficacit\u00e9 des op\u00e9rations quotidiennes. De plus, la num\u00e9rotation pr\u00e9dictive a consid\u00e9rablement augment\u00e9 la productivit\u00e9 des agents, tout en maintenant une qualit\u00e9 de service \u00e9lev\u00e9e. En parall\u00e8le, m\u00eame si les \u00e9quipes travaillent en multisite, elles peuvent facilement collaborer sur les m\u00eames campagnes et activit\u00e9s. Par cons\u00e9quent, la coh\u00e9sion entre les \u00e9quipes s&rsquo;est renforc\u00e9e, facilitant le partage d&rsquo;informations cruciales. De plus, cette coordination efficace a directement contribu\u00e9 \u00e0 une am\u00e9lioration significative de la qualit\u00e9 du service client\u00e8le. Finalement, cette augmentation de qualit\u00e9 a renforc\u00e9 la satisfaction et la fid\u00e9lit\u00e9 des clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdbcfee elementor-align-left elementor-widget elementor-widget-button\" data-id=\"cdbcfee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MTk2OTUsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-f649784\" data-id=\"f649784\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3f51855 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"3f51855\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3f9c64b\" data-id=\"3f9c64b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63f326c ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"63f326c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Augmentation de la satisfaction et score qualit\u00e9 de 60%                 <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1e1b328\" data-id=\"1e1b328\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5410d27 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"5410d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Un chiffre d&#039;affaires de 4.8 milliards d\u2019euros                 <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7794a46 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"7794a46\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d7a8136\" data-id=\"d7a8136\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e743793 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"e743793\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Une parfaite symbiose avec l\u2019outils Salesforce                <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e5a4357\" data-id=\"e5a4357\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c10c85 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"8c10c85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text- text- icon-lef-right-aligin elementor-animation-   \">\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Un reporting complet pour un contr\u00f4le global                  <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5229b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"b5229b2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aa6e367\" data-id=\"aa6e367\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37be1a5 elementor-widget elementor-widget-heading\" data-id=\"37be1a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rejoignez un large r\u00e9seau d'utilisateurs !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89fb342 elementor-skin-carousel elementor-arrows-yes elementor-widget elementor-widget-media-carousel\" data-id=\"89fb342\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;4&quot;,&quot;speed&quot;:698,&quot;lazyload&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;autoplay_speed&quot;:1000,&quot;skin&quot;:&quot;carousel&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;show_arrows&quot;:&quot;yes&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"media-carousel.default\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Diapositives\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/Logo-Sogedi.svg\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/giphar\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Logo de Giphar\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/08\/logo_giphar.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/axa-assistance\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Logo de Axa Assistance\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/08\/axa-assistance-600px-logo.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/call-to-action\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/call-toa-ction-png-e1732100808390.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/shurgard\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/08\/Shurgard-logo.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"MCC\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/MCC-couleur-png.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/iris-sud\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/Logo-Iris-Sud-png.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/monaco-telecom\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/09\/MONACO.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/vipp-interstis\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/VIPP-evolution-png.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"Plus que pro\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/11\/Plus-que-pro-2048x611.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/concentrix\/\">\t\t<div class=\"elementor-carousel-image swiper-lazy\" role=\"img\" aria-label=\"&quot;&quot;\" data-background=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/12\/concentrix-logo-2048x317.webp\">\n\n\t\t\t\t\t\t\t<div class=\"swiper-lazy-preloader\"><\/div>\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Pr\u00e9c\u00e9dent\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-left\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M646 125C629 125 613 133 604 142L308 442C296 454 292 471 292 487 292 504 296 521 308 533L604 854C617 867 629 875 646 875 663 875 679 871 692 858 704 846 713 829 713 812 713 796 708 779 692 767L438 487 692 225C700 217 708 204 708 187 708 171 704 154 692 142 675 129 663 125 646 125Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Suivant\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-chevron-right\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M696 533C708 521 713 504 713 487 713 471 708 454 696 446L400 146C388 133 375 125 354 125 338 125 325 129 313 142 300 154 292 171 292 187 292 204 296 221 308 233L563 492 304 771C292 783 288 800 288 817 288 833 296 850 308 863 321 871 338 875 354 875 371 875 388 867 400 854L696 533Z\"><\/path><\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1a27c elementor-align-center elementor-mobile-align-center elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"5e1a27c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9moignages clients<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>WORLDLINE En 2017, une grosse interruption technique a paralys\u00e9 tous les commer\u00e7ants utilisateurs de Worldline, cr\u00e9ant un m\u00e9contentement g\u00e9n\u00e9ralis\u00e9. Cet incident a r\u00e9v\u00e9l\u00e9 l&rsquo;urgence de trouver un outil extr\u00eamement fiable, capable d&rsquo;assurer une continuit\u00e9 de service. De plus, il \u00e9tait crucial que cet outil soit facile \u00e0 d\u00e9ployer et \u00e0 g\u00e9rer \u00e0 l&rsquo;international. Worldline devait aussi garantir une compatibilit\u00e9 parfaite avec ses syst\u00e8mes internes pour \u00e9viter de futurs incidents. Par ailleurs, en tant que leader du march\u00e9, Worldline devait adopter une solution \u00e9volutive. Cette solution devait r\u00e9pondre aux besoins futurs et suivre les \u00e9volutions digitales. Finalement, cet \u00e9v\u00e9nement a acc\u00e9l\u00e9r\u00e9 la recherche d&rsquo;une technologie mieux adapt\u00e9e. Existe depuis 1974 Leader mondial du Merchant Service 20 000 employ\u00e9s \u202fIl est important pour nous de servir nos Clients Commer\u00e7ants le mieux possible car chaque minute de perdue par la faute de leurs terminaux de paiement, ce sont des millions d&rsquo;euros qui ne rentrent pas dans leur tiroir-caisse. Nous voulions donc une solution puissante et fiable. Nixxis nous permet d&rsquo;utiliser un outil professionnel qui permet \u00e0 Worldline de maintenir sa r\u00e9putation de leader europ\u00e9en. Jean Elens, Directeur technique Probl\u00e9matiques rencontr\u00e9es par WORLDLINE Graves perturbations techniques Manque de fiabilit\u00e9 Compatibilit\u00e9 avec d\u2019autres outils Worldline obtient d&rsquo;excellents r\u00e9sultats gr\u00e2ce \u00e0 Nixxis Contact Suite Gr\u00e2ce \u00e0 Nixxis Contact Suite, Worldline a pu rationaliser les flux entrants, am\u00e9liorant ainsi l&rsquo;efficacit\u00e9 des op\u00e9rations quotidiennes. De plus, la num\u00e9rotation pr\u00e9dictive a consid\u00e9rablement augment\u00e9 la productivit\u00e9 des agents, tout en maintenant une qualit\u00e9 de service \u00e9lev\u00e9e. En parall\u00e8le, m\u00eame si les \u00e9quipes travaillent en multisite, elles peuvent facilement collaborer sur les m\u00eames campagnes et activit\u00e9s. Par cons\u00e9quent, la coh\u00e9sion entre les \u00e9quipes s&rsquo;est renforc\u00e9e, facilitant le partage d&rsquo;informations cruciales. De plus, cette coordination efficace a directement contribu\u00e9 \u00e0 une am\u00e9lioration significative de la qualit\u00e9 du service client\u00e8le. Finalement, cette augmentation de qualit\u00e9 a renforc\u00e9 la satisfaction et la fid\u00e9lit\u00e9 des clients. Demander une d\u00e9mo Augmentation de la satisfaction et score qualit\u00e9 de 60% Un chiffre d&#039;affaires de 4.8 milliards d\u2019euros Une parfaite symbiose avec l\u2019outils Salesforce Un reporting complet pour un contr\u00f4le global Rejoignez un large r\u00e9seau d&rsquo;utilisateurs ! T\u00e9moignages clients<\/p>\n","protected":false},"author":1,"featured_media":21804,"parent":7021,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18574","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Worldline - Cas client | Nixxis<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez le cas client de Worldline qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Worldline\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez le cas client de Worldline qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/\" \/>\n<meta property=\"og:site_name\" content=\"Nixxis | Omnichannel Call Center Solution\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NixxisContactSuite\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-05T16:05:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/WORLD-LINE.png\" \/>\n\t<meta property=\"og:image:width\" content=\"150\" \/>\n\t<meta property=\"og:image:height\" content=\"150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/worldline\\\/\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/worldline\\\/\",\"name\":\"Worldline - Cas client | Nixxis\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/worldline\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/worldline\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/WORLD-LINE.webp\",\"datePublished\":\"2022-11-28T11:24:09+00:00\",\"dateModified\":\"2025-03-05T16:05:01+00:00\",\"description\":\"D\u00e9couvrez le cas client de Worldline qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/worldline\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/worldline\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/worldline\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/WORLD-LINE.webp\",\"contentUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/WORLD-LINE.webp\",\"width\":150,\"height\":150,\"caption\":\"World Line\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/worldline\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Cas clients Nixxis\",\"item\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/cas-clients\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Worldline\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/\",\"name\":\"Nixxis | Omnichannel Call Center Solution\",\"description\":\"Turn your Contact Center into a Productivity Machine\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#organization\",\"name\":\"Nixxis\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Nixxis_Logotype_RGB.webp\",\"contentUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Nixxis_Logotype_RGB.webp\",\"width\":1236,\"height\":212,\"caption\":\"Nixxis\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/NixxisContactSuite\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/nixxis\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Worldline - Cas client | Nixxis","description":"D\u00e9couvrez le cas client de Worldline qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/","og_locale":"fr_FR","og_type":"article","og_title":"Worldline","og_description":"D\u00e9couvrez le cas client de Worldline qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.","og_url":"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/","og_site_name":"Nixxis | Omnichannel Call Center Solution","article_publisher":"https:\/\/www.facebook.com\/NixxisContactSuite","article_modified_time":"2025-03-05T16:05:01+00:00","og_image":[{"width":150,"height":150,"url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/WORLD-LINE.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/","url":"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/","name":"Worldline - Cas client | Nixxis","isPartOf":{"@id":"https:\/\/www.nixxis.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/#primaryimage"},"image":{"@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/#primaryimage"},"thumbnailUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/WORLD-LINE.webp","datePublished":"2022-11-28T11:24:09+00:00","dateModified":"2025-03-05T16:05:01+00:00","description":"D\u00e9couvrez le cas client de Worldline qui a fait le choix des solutions Nixxis pour son activit\u00e9 et qui a pu am\u00e9liorer sa productivit\u00e9.","breadcrumb":{"@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/#primaryimage","url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/WORLD-LINE.webp","contentUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2023\/02\/WORLD-LINE.webp","width":150,"height":150,"caption":"World Line"},{"@type":"BreadcrumbList","@id":"https:\/\/www.nixxis.com\/fr\/cas-clients\/worldline\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Cas clients Nixxis","item":"https:\/\/www.nixxis.com\/fr\/cas-clients\/"},{"@type":"ListItem","position":2,"name":"Worldline"}]},{"@type":"WebSite","@id":"https:\/\/www.nixxis.com\/fr\/#website","url":"https:\/\/www.nixxis.com\/fr\/","name":"Nixxis | Omnichannel Call Center Solution","description":"Turn your Contact Center into a Productivity Machine","publisher":{"@id":"https:\/\/www.nixxis.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.nixxis.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.nixxis.com\/fr\/#organization","name":"Nixxis","url":"https:\/\/www.nixxis.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.nixxis.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/03\/Nixxis_Logotype_RGB.webp","contentUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/03\/Nixxis_Logotype_RGB.webp","width":1236,"height":212,"caption":"Nixxis"},"image":{"@id":"https:\/\/www.nixxis.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/NixxisContactSuite","https:\/\/www.linkedin.com\/company\/nixxis\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages\/18574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/comments?post=18574"}],"version-history":[{"count":0,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages\/18574\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/pages\/7021"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/media\/21804"}],"wp:attachment":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/media?parent=18574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}