{"id":21087,"date":"2024-06-12T10:00:00","date_gmt":"2024-06-12T08:00:00","guid":{"rendered":"https:\/\/www.nixxis.com\/?p=21087"},"modified":"2025-12-18T18:14:17","modified_gmt":"2025-12-18T17:14:17","slug":"hebergement-cloud-vs-on-premise-vs-cloud-hybride-pour-votre-solution-de-centre-dappels-faites-le-meilleur-choix","status":"publish","type":"post","link":"https:\/\/www.nixxis.com\/fr\/hebergement-cloud-vs-on-premise-vs-cloud-hybride-pour-votre-solution-de-centre-dappels-faites-le-meilleur-choix\/","title":{"rendered":"H\u00e9bergement Cloud VS on premise VS Cloud hybride pour votre solution de centre d&rsquo;appels : Faites le meilleur choix !"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"21087\" class=\"elementor elementor-21087\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d0f5eb7 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"d0f5eb7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ddb5fdb\" data-id=\"ddb5fdb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2690585 elementor-widget elementor-widget-text-editor\" data-id=\"2690585\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.nixxis.com\/fr\/blog\/\">&lt; Revenir au blog<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cd6f1a6\" data-id=\"cd6f1a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-462de35 elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-post-info\" data-id=\"462de35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b43a73c elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>12\/06\/2024<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dedbcbd elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"dedbcbd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0b6691f\" data-id=\"0b6691f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88f508b elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"88f508b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.nixxis.com\/fr\/blog\/\">&lt; Revenir au blog<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24978b4 elementor-align-right elementor-mobile-align-right elementor-widget-mobile__width-initial elementor-widget elementor-widget-post-info\" data-id=\"24978b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b43a73c elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>12\/06\/2024<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01d4f6e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"01d4f6e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-63045db\" data-id=\"63045db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b63189 elementor-widget elementor-widget-heading\" data-id=\"2b63189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">H\u00e9bergement Cloud VS on premise VS Cloud hybride : Faites le meilleur choix !<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-37bbfda elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"37bbfda\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-59027f3 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"59027f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1349827 elementor-widget elementor-widget-spacer\" data-id=\"1349827\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-203a08d elementor-widget elementor-widget-text-editor\" data-id=\"203a08d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li><a href=\"#Partie1\"><span style=\"color: #ffffff;\">Le cloud : la solution tendance<\/span><\/a><\/li><li><a href=\"#Partie2\"><span style=\"color: #ffffff;\">Le stockage on-premise : vieux, mais tellement pr\u00e9cieux<\/span><\/a><\/li><li><a href=\"#Partie3\"><span style=\"color: #ffffff;\">L\u2019h\u00e9bergement de donn\u00e9es cloud dit \u00ab\u202f hybride\u202f\u00bb : Le meilleur des deux mondes ?<\/span><\/a><\/li><li><a href=\"#Partie4\"><span style=\"color: #ffffff;\">Conclusion<\/span><\/a><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad9e173 elementor-widget elementor-widget-spacer\" data-id=\"ad9e173\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3049cb84 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"3049cb84\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f6890a1\" data-id=\"1f6890a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30a8e9ea elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"30a8e9ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Quel type de stockage de donn\u00e9es privil\u00e9gier pour votre solution de centre d&rsquo;appels\u202f:&nbsp; le cloud ou l\u2019on premise ? Pas simple comme question .. heureusement, nous sommes l\u00e0 pour vous donner un coup de pouce pour vous permettre de mieux cerner les deux concepts. En plus de briller en soci\u00e9t\u00e9 en pla\u00e7ant quelques mots compliqu\u00e9s lors de vos conversations, vous serez en mesure de d\u00e9cider lequel des deux est le plus accessible, le plus abordable et le plus s\u00e9curis\u00e9 pour votre entreprise !&nbsp;&nbsp;<\/p>\n<p><\/p>\n<p><\/p>\n<p>Aujourd&rsquo;hui, la plupart des solutions pour centres d&rsquo;appel offrent les deux options\u202f: soit le stockage en cloud sur un serveur partag\u00e9\/ priv\u00e9 ou soit la possibilit\u00e9 d\u2019installer votre solution directement sur les serveurs de votre entreprise. N\u00e9anmoins, nous allons aborder \u00e9galement une troisi\u00e8me option moins connue : le stockage de donn\u00e9es hybride !&nbsp;&nbsp;<\/p>\n<p><\/p>\n<p><\/p>\n<p>Pr\u00eat\u202f? allons-y.&nbsp;&nbsp;<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3151740 elementor-widget elementor-widget-heading\" data-id=\"3151740\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Partie1\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1.\tLe cloud : la solution tendance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-522d99c elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"522d99c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Depuis la crise sanitaire, la solution cloud a\u202fle vent en poupe !\u202fEntre les nouveaux styles de travail hybrides, la r\u00e9duction des co\u00fbts, le\u202fbesoin accru de mobilit\u00e9 et d&rsquo;\u00e9volutivit\u00e9, avouons-le, le cloud est le bon \u00e9l\u00e8ve en mati\u00e8re de flexibilit\u00e9,\u202f les donn\u00e9es pouvant \u00eatre stock\u00e9es sur des serveurs partout dans le monde.\u202f \u202f\u00a0<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d42436f elementor-widget elementor-widget-heading\" data-id=\"d42436f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">a) Avantages de la solution cloud<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfa48b7 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"bfa48b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Sauvegardez et restaurez facilement vos donn\u00e9es<\/strong>\u202f\u00a0<\/li><\/ul><p>Vous aussi, vous avez perdu la derni\u00e8re\u202fcopie de la version finale de la 356e r\u00e9vision de votre dossier de pr\u00e9sentation apr\u00e8s un crash\u202f? Bien s\u00fbr, nous sommes tous pass\u00e9s par l\u00e0 !\u202fEt dieu merci, le drive vous a sauv\u00e9 la vie. Tout y est stock\u00e9 et pr\u00e9-enregistr\u00e9 de fa\u00e7on automatique pour vous garantir une derni\u00e8re sauvegarde n\u2019importe o\u00f9, n\u2019importe quand ! Et bien, iI en va de m\u00eame pour les solutions CCAAS en cloud, qui rar\u00e9fie le risque de perte de donn\u00e9es.\u00a0<\/p><ul><li><strong>Am\u00e9liorez la collaboration <\/strong>\u00a0<\/li><\/ul><p>Cela permet aux employ\u00e9s de travailler en \u00e9troite collaboration sur tout type de donn\u00e9es stock\u00e9es en ligne et\/ou en dehors du pare-feu de l&rsquo;entreprise. Ainsi, une plateforme bas\u00e9e sur le cloud peut \u00eatre utilis\u00e9e par les employ\u00e9s pour partager, modifier et travailler conjointement sur des projets communs. De plus, la maintenance et les mises \u00e0 niveau sont prises en charge par le fournisseur du service cloud lui-m\u00eame.<\/p><ul><li><strong>Totale accessibilit\u00e9<\/strong>\u00a0<\/li><\/ul><p>Acc\u00e9dez \u00e0 vos applications n\u2019importe quand et n\u2019importe o\u00f9 via un navigateur web et sur n\u2019importe quel appareil connect\u00e9. Les solutions de centre d\u2019appel cloud n\u2019imposent pas l\u2019usage d\u2019un appareil sp\u00e9cifique o\u00f9 de se trouver \u00e0 un endroit particulier pour acc\u00e9der aux donn\u00e9es, ce qui facilite et optimise la gestion des urgences\u202f!\u00a0<\/p><ul><li><strong>Mobilit\u00e9\u00a0<\/strong>\u00a0<\/li><\/ul><p>Gr\u00e2ce au stockage cloud, vos agents peuvent d\u00e9sormais travailler depuis une plage de l&rsquo;\u00eele Maurice ou du Mont Fuji ! La mobilit\u00e9 et la flexibilit\u00e9 de ce type de solution permettent aux employ\u00e9s de travailler \u00e0 tout moment et de n&rsquo;importe quel endroit, ce qui encourage un taux \u00e9lev\u00e9 d&rsquo;engagement de la part de vos employ\u00e9s.\u00a0<\/p><ul><li><strong>Economisez\u00a0<\/strong>\u00a0<\/li><\/ul><p>Le stockage cloud est le bon compromis en terme de rapport qualit\u00e9-prix, car il n\u2019inclus pas de frais d\u2019installation ni mat\u00e9riel pr\u00e9alable. Seules la maintenance et l\u2019assistance font l\u2019objet de d\u00e9pense d\u2019exploitation (OpEx). Or, il s\u2019agit l\u00e0 de co\u00fbts pr\u00e9visibles, avec une couverture mensuelle totale incluant les mises \u00e0 niveau et les sauvegardes.\u00a0\u00a0<\/p><ul><li><strong>D\u00e9ploiement\u00a0<\/strong>\u00a0<\/li><\/ul><p>Le d\u00e9ploiement d\u2019une solution cloud peut -\u00eatre effectu\u00e9e \u00e0 distance et \u00e0 tout moment, il sera donc beaucoup plus rapide.\u00a0\u00a0<\/p><ul><li><strong>Flexibilit\u00e9 et extensibilit\u00e9<\/strong>\u00a0<\/li><\/ul><p>Il est possible d\u2019\u00e9tendre la solution \u00e0 la demande selon vos besoins. Il est facilement possible d\u2019accroitre ou de r\u00e9duire vos besoins de stockage. Le cloud ne n\u00e9cessite pas d\u2019investissement \u00e0 la source. Les mises \u00e0 jour se d\u00e9roulent facilement en dehors des heures ouvrables avec un minimum de perturbations.\u00a0\u00a0<\/p><ul><li><strong>R\u00e9duisez votre personnel informatique\u00a0<\/strong>\u00a0<\/li><\/ul><p>Plus besoin de mobiliser du personnel pour assurer les mises \u00e0 jour. Le fournisseur s\u2019occupe de tout de sorte que l\u2019entreprise ne doive jamais prendre en charge des mises \u00e0 niveau et la surveillance du r\u00e9seau.\u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6e0569 elementor-widget elementor-widget-heading\" data-id=\"e6e0569\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">b) Inconv\u00e9nients de la solution cloud<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c202ecd elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c202ecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li><strong>Connexion internet &amp; Solutions CAAS<\/strong>\u00a0<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Une connexion internet stable et fiable est primordiale pour utiliser votre solution. Mais ce n\u2019est pas le seul obstacle. L&rsquo;architecture de base doit \u00e9galement \u00eatre au point. Nous connaissons des cas o\u00f9 des agents ont d\u00fb connecter leur ordinateur \u00e0 des c\u00e2bles Ethernet pour faire fonctionner des solutions full cloud de certains concurrents c\u00e9l\u00e8bres (non, nous ne citerons pas de nom \ud83d\ude0a).\u00a0\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<li><strong>Contr\u00f4le limit\u00e9\u00a0\u00a0<\/strong><\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>L\u2019infrastructure du backend et l\u2019acc\u00e8s au shell du serveur ainsi que la mise \u00e0 jour et la gestion du firmware ne peuvent pas \u00eatre g\u00e9r\u00e9 par l\u2019utilisateur. Et ce manque de contr\u00f4le sur le stockage de vos donn\u00e9es peut \u00eatre un inconv\u00e9nient majeur.\u00a0\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<li><strong>Co\u00fbts\u00a0\u00a0<\/strong><\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Nous avons dit pr\u00e9c\u00e9demment que le cloud pouvait vous faire \u00e9conomiser de l&rsquo;argent. Cependant, sur le long terme, ce n&rsquo;est pas tout \u00e0 fait vrai. Le montant total d\u00e9pens\u00e9 au fil du temps pour maintenir un stockage cloud sera finalement beaucoup plus important que si vous aviez vos propres serveurs.\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<li><strong>La s\u00e9curit\u00e9 des donn\u00e9es\u00a0<\/strong>\u00a0<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Chaque fois que vous vous engagez aupr\u00e8s d\u2019un fournisseur cloud, vous c\u00e9dez le contr\u00f4le de la s\u00e9curit\u00e9 de vos donn\u00e9es. En effet, il subsiste toujours\u00a0 un risque que des personnes non autoris\u00e9es acc\u00e8dent \u00e0 vos donn\u00e9es. Pour \u00e9viter cela, vous devez vous renseigner sur les politiques de s\u00e9curit\u00e9 du fournisseur et vous assurer que vos donn\u00e9es sont crypt\u00e9es tant en transit qu\u2019en repos. Bien que la s\u00e9curit\u00e9 se soit consid\u00e9rablement am\u00e9lior\u00e9e, les couds peuvent toujours \u00eatre pirat\u00e9s. Un serveur d&rsquo;annuaire d&rsquo;entreprise commun doit \u00eatre utilis\u00e9 pour g\u00e9rer l&rsquo;acc\u00e8s des employ\u00e9s par le biais de proc\u00e9dures d\u2019onboarding et offboarding.\u00a0\u00a0<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e5e03a elementor-widget elementor-widget-heading\" data-id=\"2e5e03a\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Partie2\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Le stockage on-premise : vieux, mais tellement pr\u00e9cieux<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1e0477 elementor-widget elementor-widget-heading\" data-id=\"d1e0477\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">a) Avantages de la solution on-premise<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da17052 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"da17052\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Le stockage on-premise des solutions de centres d&rsquo;appels signifie que tout est g\u00e9r\u00e9 en interne et pris en charge par le client. Le logiciel est achet\u00e9, install\u00e9 sur du mat\u00e9riel physique appartenant \u00e0 l&rsquo;organisation d\u00e9tentrice et aucune tierce partie n&rsquo;est impliqu\u00e9e. Vous avez \u00e0 la fois la propri\u00e9t\u00e9 compl\u00e8te et le co\u00fbt total de la production. Le stockage on-premise utilise votre emplacement physique pour g\u00e9rer vos donn\u00e9es. Comme vous \u00eates propri\u00e9taire du mat\u00e9riel, vous \u00eates responsable de sa maintenance et de sa gestion.\u00a0\u00a0\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<p>Faisons simple. Vous pouvez consid\u00e9rer que l\u2019on-premise est le stockage qui vous faut si ses aspects semblent importants pour votre entreprise\u202f:\u00a0\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<li><strong>Une haute s\u00e9curit\u00e9\u00a0\u00a0<\/strong><\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Vous conservez toutes les donn\u00e9es. Ainsi, l&rsquo;acc\u00e8s au stockage on-premise peut \u00eatre contr\u00f4l\u00e9 plus facilement et \u00eatre accord\u00e9 uniquement aux personnes autoris\u00e9es. Comme les donn\u00e9es ne sont pas stock\u00e9es en ligne, les serveurs on-premise sont inaccessibles en dehors du r\u00e9seau. Ce qui peut \u00eatre tr\u00e8s pr\u00e9cieux pour les industries qui traitent des donn\u00e9es sensibles (comme le secteur financier par exemple) o\u00f9 la confidentialit\u00e9 est assur\u00e9e. Personne ne peut voler ou fouiller dans vos donn\u00e9es. De plus, il est plus facile d&rsquo;installer des outils suppl\u00e9mentaires de protection et des programmes sp\u00e9cifiques sur un syst\u00e8me on-premise plut\u00f4t que sur un syst\u00e8me cloud.\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<li><strong>L&rsquo;acc\u00e8s aux donn\u00e9es est toujours garanti\u00a0<\/strong>\u00a0\u00a0<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>L&rsquo;acc\u00e8s aux donn\u00e9es est toujours garanti et ce m\u00eame sans connexion internet. La plupart des organisations d\u00e9pendent d&rsquo;une connexion insuffisante et si une panne survient, cela signifie que votre production est \u00e9galement interrompue. Avec le stockage on-premise, vous n&rsquo;aurez jamais ce probl\u00e8me car vous aurez acc\u00e8s \u00e0 un r\u00e9seau interne \u00e0 tout moment, quelle que soit la qualit\u00e9 de votre connexion. Ainsi, vous ne d\u00e9pendez pas de facteurs externes.\u00a0\u00a0\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<li><strong>De nombreux utilisateurs\u00a0\u00a0\u00a0<\/strong><\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Certaines entreprises aiment avoir des serveurs internes r\u00e9pondant \u00e0 tous leurs besoins. Les utilisateurs peuvent mettre \u00e0 jour leur plan de stockage ou ajouter de nouvelles fonctionnalit\u00e9s eux-m\u00eames. La possibilit\u00e9 de modifier le mat\u00e9riel du serveur peut permettre aux entreprises intelligentes de personnaliser et d&rsquo;assouplir leurs besoins de stockage.\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<li><strong>Une \u00e9conomie \u00e0 long terme\u00a0<\/strong>\u00a0<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>En comparant le co\u00fbt total de d\u00e9tention aux paiements r\u00e9currents, sur la dur\u00e9e de vie du syst\u00e8me, nous pouvons conclure que le co\u00fbt total de d\u00e9tention est inf\u00e9rieur.\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<li><strong>Contr\u00f4le et s\u00e9r\u00e9nit\u00e9 : vous ne d\u00e9pendez pas de tiers<\/strong>\u00a0<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Vous avez le contr\u00f4le total, car tout vous appartient : le mat\u00e9riel, les donn\u00e9es et la plate-forme logicielle. Vous contr\u00f4lez les mises \u00e0 niveau, les configurations et les modifications. Les syst\u00e8mes on-premise ont g\u00e9n\u00e9ralement des syst\u00e8mes de licence connect\u00e9e au mat\u00e9riel central et non \u00e0 l&rsquo;utilisateur.\u00a0<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3a672 elementor-widget elementor-widget-heading\" data-id=\"fc3a672\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">b) Inconv\u00e9nients de la solution on-premise<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d7ec3e elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3d7ec3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li><strong>Des d\u00e9penses capital importantes\u00a0<\/strong><\/li>\n<\/ul>\n<p>L&rsquo;h\u00e9bergement on-premise n\u00e9cessite un budget initial important, y compris pour\u00a0 les co\u00fbts de maintenance et les mises \u00e0 niveau futures. Le mat\u00e9riel doit \u00e9galement \u00eatre renouvel\u00e9 r\u00e9guli\u00e8rement, et l\u2019achat de logiciels et de licences pour mettre le syst\u00e8me \u00e0 niveau doit \u00eatre pr\u00e9vu.\u00a0\u00a0<\/p>\n<ul>\n<li><strong>\u00c9volutivit\u00e9\u00a0\u00a0<\/strong><\/li>\n<\/ul>\n<p>Le stockage de donn\u00e9es on-premise ne peut pas \u00e9voluer aussi bien que le stockage Cloud. De plus, les anciens logiciels on-premise peuvent devenir obsol\u00e8tes et vous vous retrouvez avec des programmes que vous n&rsquo;utilisez plus.\u00a0\u00a0<\/p>\n<ul>\n<li><strong>Responsabilit\u00e9 de la maintenance\u00a0\u00a0<\/strong>\u00a0<\/li>\n<\/ul>\n<p>Vous \u00eates responsable de la maintenance du mat\u00e9riel et des logiciels du serveur, des sauvegardes de donn\u00e9es, du stockage et de la r\u00e9cup\u00e9ration apr\u00e8s incident. Cela peut \u00eatre un probl\u00e8me pour les entreprises dont le budget et les ressources techniques sont limit\u00e9s.\u00a0\u00a0\u00a0\u00a0<\/p>\n<ul>\n<li><strong>Temps d\u2019impl\u00e9mentation plus long<\/strong>\u00a0<\/li>\n<\/ul>\n<p>Chaque ordinateur et portable devant avoir son propre processus d&rsquo;installation, les mises en \u0153uvre on-premise prennent plus de temps.\u00a0<\/p>\n<ul>\n<li><strong>Bureaux \u00e9loign\u00e9s et personnel mobile\u00a0<\/strong>\u00a0<\/li>\n<\/ul>\n<p>Si votre entreprise poss\u00e8de plusieurs bureaux ou adopte un mode de travail \u00e0 distance, l&rsquo;h\u00e9bergement on-premise peut poser probl\u00e8me pour fournir un acc\u00e8s aux employ\u00e9s \u00e9loign\u00e9s.\u00a0\u00a0\u00a0<\/p>\n<ul>\n<li><strong>Un soutien informatique suppl\u00e9mentaire<\/strong>\u00a0\u00a0<\/li>\n<\/ul>\n<p>Vous devez sauvegarder les donn\u00e9es, les mettre \u00e0 jour et entretenir les logiciels manuellement. Il est donc n\u00e9cessaire de faire appel \u00e0 du personnel informatique suppl\u00e9mentaire pour g\u00e9rer vos serveurs. Ce soutien suppl\u00e9mentaire peut s&rsquo;av\u00e9rer co\u00fbteux et peut r\u00e9duire l&rsquo;efficacit\u00e9 de votre d\u00e9partement IT, car il aura plus de responsabilit\u00e9s \u00e0 g\u00e9rer.\u00a0<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e55e320 elementor-widget elementor-widget-heading\" data-id=\"e55e320\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Partie3\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. L\u2019h\u00e9bergement de donn\u00e9es cloud dit \u00ab\u202f hybride\u202f\u00bb : Le meilleur des deux mondes ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a405071 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a405071\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>L&rsquo;h\u00e9bergement en cloud hybride peut \u00eatre la meilleure option car il est la synth\u00e8se parfaite entre les deux modes de stockage. Une infrastructure en cloud hybride demande de disposer d&rsquo;une plateforme cloud publique, d&rsquo;un fournisseur tiers de confiance, d&rsquo;un cloud priv\u00e9 construit sur place ou par un fournisseur de cloud priv\u00e9 h\u00e9berg\u00e9, et d&rsquo;une connectivit\u00e9 WAN efficace entre ces deux environnements.\u00a0\u00a0<\/p>\n<p>L&rsquo;un des avantages de l&rsquo;hybride est que les donn\u00e9es sensibles peuvent \u00eatre stock\u00e9es sur place et les donn\u00e9es moins confidentielles dans le cloud. N\u00e9anmoins, une entreprise peut utiliser le cloud pour obtenir une capacit\u00e9 suppl\u00e9mentaire ou une facilit\u00e9 d&rsquo;acc\u00e8s. Beaucoup d&rsquo;entreprises optent pour des syst\u00e8mes hybrides, car ils sont plus flexibles, demandent moins de charge de travail et fournissent un plus grand spectre de s\u00e9curit\u00e9.\u00a0\u00a0<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed33a99 elementor-widget elementor-widget-heading\" data-id=\"ed33a99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">a) Avantages de la solution hybride<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be004d4 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"be004d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li><strong>Une \u00e9volutivit\u00e9 instantan\u00e9e\u00a0<\/strong>\u00a0<\/li>\n<\/ul>\n<p>Si le traitement et les capacit\u00e9s de calculs d\u00e9passent celles du on-premise , la solution cloud permet de faire \u00e9voluer instantan\u00e9ment votre stockage vers la capacit\u00e9 n\u00e9cessaire.\u00a0\u00a0\u00a0<\/p>\n<ul>\n<li><strong>Moins de serveurs on-premise<\/strong>\u00a0<\/li>\n<\/ul>\n<p>Il se peut que votre entreprise ait besoin de serveurs suppl\u00e9mentaires \u00e0 un moment donn\u00e9. Une solution hybride permet donc de r\u00e9duire le nombre de serveurs on-premise et faire de la place.\u00a0\u00a0<\/p>\n<ul>\n<li><strong>Rentabilit\u00e9\u00a0<\/strong>\u00a0<\/li>\n<\/ul>\n<p>Vous \u00e9vitez les co\u00fbts, l&rsquo;installation et la maintenance des serveurs internes \u00e0 votre entreprise.\u00a0\u00a0<\/p>\n<ul>\n<li><strong>Agilit\u00e9\u00a0\u00a0<\/strong><\/li>\n<\/ul>\n<p>La combinaison d&rsquo;un stockage en cloud priv\u00e9 et public est essentielle pour que votre entreprise obtienne un avantage concurrentiel.\u00a0\u00a0<\/p>\n<ul>\n<li><strong>Interop\u00e9rabilit\u00e9<\/strong>\u00a0\u00a0<\/li>\n<\/ul>\n<p>Ce mod\u00e8le hybride pr\u00e9sente une distribution flexible afin que les donn\u00e9es puissent \u00eatre transf\u00e9r\u00e9es selon les besoins.\u00a0\u00a0<\/p>\n<ul>\n<li><strong>Latence r\u00e9duite\u00a0<\/strong><\/li>\n<\/ul>\n<p>Dans un environnement hybride, les performances sont am\u00e9lior\u00e9es car les applications sont r\u00e9parties sur des emplacements externes.\u00a0<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e29e210 elementor-widget elementor-widget-heading\" data-id=\"e29e210\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">b) Inconv\u00e9nients de la solution hybride<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0be0e53 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0be0e53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><\/p>\n<p><\/p>\n<ul>\n<li><strong>Un co\u00fbt op\u00e9rationnel plus \u00e9lev\u00e9\u202f\u00a0<\/strong><\/li>\n<\/ul>\n<p>Il existe une option qui vous permet d\u2019\u00e9voluer selon vos besoins, mais ce d\u00e9veloppement de performances peut engendr\u00e9 des augmentations de co\u00fbt. Ainsi, vos d\u00e9penses op\u00e9rationnelles peuvent varier. Quant au cloud priv\u00e9, un co\u00fbt plus \u00e9lev\u00e9 est not\u00e9 pour la maintenance.\u00a0\u00a0<\/p>\n<ul>\n<li><strong>Plus de responsabilit\u00e9 en interne<\/strong>\u00a0\u00a0\u00a0<\/li>\n<\/ul>\n<p>Le cloud hybride vous oblige \u00e0 exploiter et \u00e0 maintenir les donn\u00e9es de votre propre entreprise, et de g\u00e9rer vos protocoles de s\u00e9curit\u00e9 et de conformit\u00e9.\u00a0<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8106217 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"8106217\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Partie4\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Conclusion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68b6893 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"68b6893\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En voil\u00e0 beaucoup d\u2019infos en tr\u00e8s peu de temps. Et si nous faisions un petit r\u00e9sum\u00e9 de tout \u00e7a\u202f? Voici un tableau r\u00e9capitulatif des principales diff\u00e9rences entre le stockage on-premise, cloud et hybride\u202f:\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef7cd6c elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"ef7cd6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<table><tbody><tr><td>\u00a0<\/td><td>Cloud\u00a0<\/td><td>On-premise\u00a0<\/td><td>Hybride\u00a0<\/td><\/tr><tr><td>D\u00e9ploiement\u00a0<\/td><td>Les ressources sont h\u00e9berg\u00e9es sur des serveurs partag\u00e9s, priv\u00e9s ou publics. Facile et d\u00e9ploiement rapide.<\/td><td>Les ressources sont en interne et utilisent l&rsquo;infrastructure de l&rsquo;entreprise. Serveur et logiciel.<\/td><td>Les ressources ou les volumes de travail sont h\u00e9berg\u00e9s sur un serveur priv\u00e9 appartenant \u00e0 l&rsquo;entreprise et sur un serveur cloud public. Larges options de d\u00e9ploiement des donn\u00e9es.<\/td><\/tr><tr><td>Co\u00fbts\u00a0<\/td><td>Faible investissement initial. Les co\u00fbts sont maintenus dans le temps.\u00a0<\/td><td>Investissement initial \u00e9lev\u00e9, mais les co\u00fbts sont r\u00e9partis au fil du temps. Frais de maintenance.<\/td><td>Les utilisateurs du cloud hybride peuvent choisir de faire fonctionner leur solution sur l&rsquo;environnement le plus rentable en fonction de leurs besoins.\u00a0<\/td><\/tr><tr><td>Contr\u00f4le\u00a0<\/td><td>Contr\u00f4le limit\u00e9 du stockage des donn\u00e9es, sauf dans le cas d&rsquo;un cloud priv\u00e9. Peut pr\u00e9senter des risques de fuite de donn\u00e9es. Aucun risque de perte de donn\u00e9es d\u00e9finitives.\u00a0<\/td><td>Contr\u00f4le total du stockage des donn\u00e9es par le client. Id\u00e9al si vous avez des donn\u00e9es sensibles. Risque de perte de donn\u00e9es en cas de panne.\u00a0\u00a0<\/td><td>Les d\u00e9sastres peuvent \u00eatre \u00e9vit\u00e9s ! Les donn\u00e9es peuvent \u00eatre sauvegard\u00e9es en plusieurs endroits et d\u00e9plac\u00e9es facilement.\u00a0<\/td><\/tr><tr><td>S\u00e9curit\u00e9\u202f\u00a0<\/td><td>Les protocoles de s\u00e9curit\u00e9 sont inclus au sein des serveurs cloud et ne n\u00e9cessitent pas de personnel interne comp\u00e9tent. Vous devez v\u00e9rifier que le prestataire de services cloud poss\u00e8de les informations d&rsquo;identification et les protocoles de s\u00e9curit\u00e9 de transmission des donn\u00e9es appropri\u00e9s. Des d\u00e9faillances de s\u00e9curit\u00e9 peuvent se produire.\u00a0<\/td><td>N\u00e9cessite du personnel informatique comp\u00e9tent. S\u00e9curit\u00e9 totale des donn\u00e9es. N\u00e9cessite un r\u00e9seau fiable et s\u00e9curis\u00e9.<\/td><td>S\u00e9curit\u00e9 soutenue, car les donn\u00e9es peuvent \u00eatre stock\u00e9es soit dans le cloud priv\u00e9 avec le protocole de l&rsquo;entreprise, soit dans le cloud public o\u00f9 le fournisseur assure la s\u00e9curit\u00e9 de son environnement.\u00a0<\/td><\/tr><tr><td>Conformit\u00e9 \u202f\u00a0<\/td><td>Implique des serveurs tiers dans son syst\u00e8me de conformit\u00e9.\u00a0<\/td><td>Les donn\u00e9es sont stock\u00e9es et trait\u00e9es en interne et suivent les protocoles de conformit\u00e9 de l&rsquo;entreprise.\u00a0<\/td><td>Les donn\u00e9es peuvent \u00eatre d\u00e9plac\u00e9es facilement, ce qui signifie une conformit\u00e9 \u00e9lev\u00e9e quant \u00e0 l&#8217;emplacement des donn\u00e9es.\u00a0\u00a0\u00a0<\/td><\/tr><tr><td>Flexibilit\u00e9\u00a0<\/td><td>Co\u00fbt initial minimal et co\u00fbt mensuel r\u00e9duit par utilisateur. Haute \u00e9volutivit\u00e9.\u00a0 \u00a0<\/td><td>Les agents sont limit\u00e9s \u00e0 l&#8217;emplacement physique du syst\u00e8me. Pas facilement extensible.<\/td><td>La migration des donn\u00e9es peut se faire facilement puisqu&rsquo;elles sont stock\u00e9es dans des endroits diff\u00e9rents.\u00a0<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-172512f elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"172512f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58dc2a0\" data-id=\"58dc2a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48c15f5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"48c15f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-386bae6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"386bae6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de70c44 elementor-widget-laptop__width-initial elementor-widget elementor-widget-heading\" data-id=\"de70c44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour aller plus loin, acc\u00e9dez au replay du webinaire d\u00e9di\u00e9 !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3163ce elementor-widget elementor-widget-image\" data-id=\"f3163ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.youtube.com\/watch?v=Tt0Cgmid04I\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/05\/Webinaire-hebergement-2-768x432.webp\" class=\"attachment-medium_large size-medium_large wp-image-37282 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/05\/Webinaire-hebergement-2-768x432.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/05\/Webinaire-hebergement-2-300x169.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/05\/Webinaire-hebergement-2-1024x576.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/05\/Webinaire-hebergement-2-1536x864.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/05\/Webinaire-hebergement-2.webp 1800w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"d4dce0\" style=\"--dominant-color: #d4dce0\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-564245b elementor-align-center elementor-hidden-tablet elementor-hidden-mobile elementor-mobile-align-right elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"564245b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.youtube.com\/watch?v=Tt0Cgmid04I\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">J'acc\u00e8de au replay<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bccac9d elementor-align-left elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-mobile-align-center elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"bccac9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.youtube.com\/watch?v=Tt0Cgmid04I\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">J'acc\u00e8de au replay<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-8ae9333 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"8ae9333\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-074cb63 wpr-stt-btn-align-fixed wpr-stt-btn-align-fixed-right elementor-widget elementor-widget-wpr-back-to-top\" data-id=\"074cb63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-back-to-top.default\">\n\t\t\t\t\t<div class=\"wpr-stt-wrapper\"><div class='wpr-stt-btn' data-settings='{&quot;animation&quot;:&quot;slide&quot;,&quot;animationOffset&quot;:&quot;0&quot;,&quot;animationDuration&quot;:&quot;200&quot;,&quot;fixed&quot;:&quot;fixed&quot;,&quot;scrolAnim&quot;:&quot;800&quot;}'><span class=\"wpr-stt-icon\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c142e5 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"2c142e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-778bd5c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"778bd5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0728f39 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"0728f39\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-471cf7f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"471cf7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7306fa6 elementor-widget elementor-widget-image\" data-id=\"7306fa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png.webp\" class=\"attachment-large size-large wp-image-58040 not-transparent\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png.webp 400w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png-300x300.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png-150x150.webp 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" data-has-transparency=\"false\" data-dominant-color=\"88a4b5\" style=\"--dominant-color: #88a4b5\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c45a83e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c45a83e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b7dbe7 elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"8b7dbe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:a.verbrugghe@nixxis.com\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17.webp\" class=\"attachment-large size-large wp-image-58041 has-transparency\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17.webp 938w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-300x300.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-150x150.webp 150w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" data-has-transparency=\"true\" data-dominant-color=\"5d8ee2\" style=\"--dominant-color: #5d8ee2\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a462f8 elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"8a462f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fr.linkedin.com\/in\/andrew-verbrugghe\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"786\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16.webp\" class=\"attachment-large size-large wp-image-58042 has-transparency\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16.webp 966w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16-300x295.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16-768x754.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" data-has-transparency=\"true\" data-dominant-color=\"3e8bd5\" style=\"--dominant-color: #3e8bd5\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-050d6e0 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"050d6e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c272689 elementor-widget elementor-widget-heading\" data-id=\"c272689\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A propos de l'auteur<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ab27eb elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9ab27eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Responsable Marketing &amp; Communication chez Nixxis France, Andrew Verbrugghe conjugue vision strat\u00e9gique et curiosit\u00e9 insatiable pour les innovations digitales. Passionn\u00e9 par l&rsquo;\u00e9volution des pratiques marketing, il s&rsquo;int\u00e9resse particuli\u00e8rement \u00e0 l&rsquo;impact de l&rsquo;intelligence artificielle sur l&rsquo;exp\u00e9rience client et la communication d&rsquo;entreprise. \u00c0 travers ses articles, il d\u00e9crypte les tendances \u00e9mergentes et partage une expertise forg\u00e9e au c\u0153ur des transformations num\u00e9riques actuelles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d949474 elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"d949474\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9ee2a94 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"9ee2a94\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-74f9106 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"74f9106\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee66960 elementor-widget elementor-widget-image\" data-id=\"ee66960\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png.webp\" class=\"attachment-large size-large wp-image-58040 not-transparent\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png.webp 400w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png-300x300.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png-150x150.webp 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" data-has-transparency=\"false\" data-dominant-color=\"88a4b5\" style=\"--dominant-color: #88a4b5\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e30698f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"e30698f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30a20e7 elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"30a20e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:a.verbrugghe@nixxis.com\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17.webp\" class=\"attachment-large size-large wp-image-58041 has-transparency\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17.webp 938w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-300x300.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-150x150.webp 150w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" data-has-transparency=\"true\" data-dominant-color=\"5d8ee2\" style=\"--dominant-color: #5d8ee2\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3903ec elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"b3903ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fr.linkedin.com\/in\/andrew-verbrugghe\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"786\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16.webp\" class=\"attachment-large size-large wp-image-58042 has-transparency\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16.webp 966w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16-300x295.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16-768x754.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" data-has-transparency=\"true\" data-dominant-color=\"3e8bd5\" style=\"--dominant-color: #3e8bd5\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e10c72c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"e10c72c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a50f35e elementor-widget elementor-widget-heading\" data-id=\"a50f35e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A propos de l'auteur<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45de500 elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"45de500\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Responsable Marketing &amp; Communication chez Nixxis France, Andrew Verbrugghe conjugue vision strat\u00e9gique et curiosit\u00e9 insatiable pour les innovations digitales. Passionn\u00e9 par l&rsquo;\u00e9volution des pratiques marketing, il s&rsquo;int\u00e9resse particuli\u00e8rement \u00e0 l&rsquo;impact de l&rsquo;intelligence artificielle sur l&rsquo;exp\u00e9rience client et la communication d&rsquo;entreprise. \u00c0 travers ses articles, il d\u00e9crypte les tendances \u00e9mergentes et partage une expertise forg\u00e9e au c\u0153ur des transformations num\u00e9riques actuelles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76fe7bb elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"76fe7bb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-195f499\" data-id=\"195f499\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be390da elementor-widget elementor-widget-heading\" data-id=\"be390da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Partagez ce contenu sur vos r\u00e9seaux favoris !<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5768c5e elementor-share-buttons--shape-rounded elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"5768c5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tFacebook\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-078d01d elementor-widget elementor-widget-heading\" data-id=\"078d01d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Int\u00e9ress\u00e9 par nos solutions ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e3cb0b elementor-align-center elementor-mobile-align-center elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"0e3cb0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.nixxis.com\/fr\/contacter\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c4a2ca elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5c4a2ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5a9bbc uppercase elementor-widget elementor-widget-heading\" data-id=\"b5a9bbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Articles r\u00e9cents<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61afad1 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-posts--show-avatar elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"61afad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-57971 post type-post status-publish format-standard has-post-thumbnail hentry category-actualite-sectorielle category-call-contact-center-news category-cx-news tag-call-center tag-centre-dappels tag-centre-de-contact tag-demarchage-telephonique tag-experience-client tag-prospection-telephonique tag-relation-client\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/le-bon-moment-pour-numeroter-vos-contacts-et-reussir-vos-campagnes-outbound\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"561\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/08\/Teleprospection-1-1-768x561.webp\" class=\"attachment-medium_large size-medium_large wp-image-57972 not-transparent\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/08\/Teleprospection-1-1-768x561.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/08\/Teleprospection-1-1-300x219.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/08\/Teleprospection-1-1-1024x749.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/08\/Teleprospection-1-1-1536x1123.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/08\/Teleprospection-1-1.webp 2026w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"a59d98\" style=\"--dominant-color: #a59d98;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/le-bon-moment-pour-numeroter-vos-contacts-et-reussir-vos-campagnes-outbound\/\" >\n\t\t\t\tLe bon moment pour num\u00e9roter vos contacts et r\u00e9ussir vos campagnes outbound\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/le-bon-moment-pour-numeroter-vos-contacts-et-reussir-vos-campagnes-outbound\/\" aria-label=\"En savoir plus sur Le bon moment pour num\u00e9roter vos contacts et r\u00e9ussir vos campagnes outbound\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t3 septembre 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-57063 post type-post status-publish format-standard has-post-thumbnail hentry category-actualite-sectorielle category-call-contact-center-news category-cx-news tag-call-center tag-centre-dappels tag-centre-de-contact tag-demarchage-telephonique tag-experience-client tag-prospection-telephonique tag-relation-client\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/demarchage-telephonique-ce-que-changera-la-loi-du-11-aout-2026-pour-les-centres-dappels\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-768x512.webp\" class=\"attachment-medium_large size-medium_large wp-image-57065 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-768x512.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-300x200.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-1024x682.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-1536x1023.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-2048x1364.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"5b5663\" style=\"--dominant-color: #5b5663;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/demarchage-telephonique-ce-que-changera-la-loi-du-11-aout-2026-pour-les-centres-dappels\/\" >\n\t\t\t\tD\u00e9marchage t\u00e9l\u00e9phonique :\u00a0ce\u00a0que\u00a0changera la Loi du 11 ao\u00fbt 2026 pour les centres d&rsquo;appels\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/demarchage-telephonique-ce-que-changera-la-loi-du-11-aout-2026-pour-les-centres-dappels\/\" aria-label=\"En savoir plus sur D\u00e9marchage t\u00e9l\u00e9phonique :\u00a0ce\u00a0que\u00a0changera la Loi du 11 ao\u00fbt 2026 pour les centres d&rsquo;appels\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t10 ao\u00fbt 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-57006 post type-post status-publish format-standard has-post-thumbnail hentry category-actualite-sectorielle category-call-contact-center-news category-cx-news category-ia category-intelligence-artificielle tag-call-center tag-centre-dappels tag-centre-de-contact tag-experience-client tag-hyperpersonnalisation tag-ia tag-intelligence-artificielle tag-relation-client tag-service-client\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/relation-client-2026-les-grandes-tendances-qui-redessinent-les-frontieres-du-secteur\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/01\/Chosen-visual-for-2026-trends-768x512.webp\" class=\"attachment-medium_large size-medium_large wp-image-57033 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/01\/Chosen-visual-for-2026-trends-768x512.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/01\/Chosen-visual-for-2026-trends-300x200.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/01\/Chosen-visual-for-2026-trends-1024x683.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/01\/Chosen-visual-for-2026-trends.webp 1536w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"7e9db0\" style=\"--dominant-color: #7e9db0;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/relation-client-2026-les-grandes-tendances-qui-redessinent-les-frontieres-du-secteur\/\" >\n\t\t\t\tRelation client 2026 : les grandes tendances qui redessinent les fronti\u00e8res du secteur\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/relation-client-2026-les-grandes-tendances-qui-redessinent-les-frontieres-du-secteur\/\" aria-label=\"En savoir plus sur Relation client 2026 : les grandes tendances qui redessinent les fronti\u00e8res du secteur\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t3 f\u00e9vrier 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-55173 post type-post status-publish format-standard has-post-thumbnail hentry category-call-contact-center-news-3 category-product-features tag-call-center tag-dialer tag-numerotation tag-power-dialer tag-predictive-dialer tag-relation-client\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/du-predictif-au-power-comment-le-dialer-de-nixxis-ameliore-t-il-vos-performances\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"513\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-768x513.webp\" class=\"attachment-medium_large size-medium_large wp-image-55202 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-768x513.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-300x200.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-1024x683.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-1536x1025.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-2048x1367.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"9d9f9a\" style=\"--dominant-color: #9d9f9a;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/du-predictif-au-power-comment-le-dialer-de-nixxis-ameliore-t-il-vos-performances\/\" >\n\t\t\t\tDu pr\u00e9dictif au power, comment le dialer de Nixxis am\u00e9liore-t-il vos performances\u00a0?\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/du-predictif-au-power-comment-le-dialer-de-nixxis-ameliore-t-il-vos-performances\/\" aria-label=\"En savoir plus sur Du pr\u00e9dictif au power, comment le dialer de Nixxis am\u00e9liore-t-il vos performances\u00a0?\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t12 novembre 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-52559 post type-post status-publish format-standard has-post-thumbnail hentry category-call-contact-center-news-3 category-sector-news tag-etablissements-de-sante tag-hopitaux tag-laboratoires tag-medico-social tag-relation-client tag-sante tag-standard-telephonique\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/pourquoi-nixxis-est-la-solution-de-standard-telephonique-preferee-des-acteurs-de-la-sante\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"511\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-768x511.webp\" class=\"attachment-medium_large size-medium_large wp-image-52561 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-768x511.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-300x199.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-1024x681.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-1536x1021.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-2048x1362.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"969b92\" style=\"--dominant-color: #969b92;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/pourquoi-nixxis-est-la-solution-de-standard-telephonique-preferee-des-acteurs-de-la-sante\/\" >\n\t\t\t\tPourquoi Nixxis est la solution de standard t\u00e9l\u00e9phonique pr\u00e9f\u00e9r\u00e9e des acteurs de la sant\u00e9 ?\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/pourquoi-nixxis-est-la-solution-de-standard-telephonique-preferee-des-acteurs-de-la-sante\/\" aria-label=\"En savoir plus sur Pourquoi Nixxis est la solution de standard t\u00e9l\u00e9phonique pr\u00e9f\u00e9r\u00e9e des acteurs de la sant\u00e9 ?\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t23 septembre 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-47589 post type-post status-publish format-standard has-post-thumbnail hentry category-call-contact-center-news category-ia category-intelligence-artificielle tag-analyse-de-sentiments tag-analyse-par-mot-cle tag-centre-de-contact tag-ia tag-intelligence-artificielle tag-relation-client tag-resume-de-la-conversation tag-transcription-speech-to-text\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/transcription-speech-to-text-optimisez-votre-relation-client-avec-lia-integree-a-nixxis\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-768x512.webp\" class=\"attachment-medium_large size-medium_large wp-image-47614 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-768x512.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-300x200.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-1024x683.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-1536x1024.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-2048x1365.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"5b5653\" style=\"--dominant-color: #5b5653;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/transcription-speech-to-text-optimisez-votre-relation-client-avec-lia-integree-a-nixxis\/\" >\n\t\t\t\tTranscription speech-to-text : optimisez votre relation client avec l\u2019IA int\u00e9gr\u00e9e \u00e0 Nixxis\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/transcription-speech-to-text-optimisez-votre-relation-client-avec-lia-integree-a-nixxis\/\" aria-label=\"En savoir plus sur Transcription speech-to-text : optimisez votre relation client avec l\u2019IA int\u00e9gr\u00e9e \u00e0 Nixxis\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t12 juin 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&lt; Revenir au blog &lt; Revenir au blog H\u00e9bergement Cloud VS on premise VS Cloud hybride : Faites le meilleur choix ! Le cloud :<\/p>\n","protected":false},"author":1,"featured_media":37591,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[101],"tags":[71,49,189,52,66],"class_list":["post-21087","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-contact-center-news","tag-base-dans-le-cloud","tag-centre-de-contact","tag-hebergement","tag-on-premise","tag-service-client"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Nixxis | H\u00e9bergement Cloud VS On premise VS Cloud hybride<\/title>\n<meta name=\"description\" content=\"Explorez les avantages, inconv\u00e9nients et cas d&#039;utilisation sp\u00e9cifiques pour chaque mod\u00e8le d&#039;infrastructure informatique.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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