{"id":35428,"date":"2025-04-17T14:58:55","date_gmt":"2025-04-17T12:58:55","guid":{"rendered":"https:\/\/www.nixxis.com\/?p=35428"},"modified":"2025-12-18T15:38:54","modified_gmt":"2025-12-18T14:38:54","slug":"le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025","status":"publish","type":"post","link":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/","title":{"rendered":"Le d\u00e9marchage t\u00e9l\u00e9phonique a-t-il encore sa place en 2025 ?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"35428\" class=\"elementor elementor-35428\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2aa4262 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"2aa4262\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c0bb49\" data-id=\"6c0bb49\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dc579b elementor-widget elementor-widget-text-editor\" data-id=\"6dc579b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.nixxis.com\/fr\/blog\/\">&lt; Revenir au blog<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9991824\" data-id=\"9991824\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e56d7f3 elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-post-info\" data-id=\"e56d7f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b43a73c elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>17\/04\/2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b63f48 elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"5b63f48\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6812542\" data-id=\"6812542\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9678b34 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9678b34\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: left;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.nixxis.com\/fr\/blog\/\">&lt; Revenir au blog<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-427f847 elementor-align-right elementor-mobile-align-center elementor-widget-mobile__width-initial elementor-widget elementor-widget-post-info\" data-id=\"427f847\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b43a73c elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>17\/04\/2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e98d9c2\" data-id=\"e98d9c2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e6dcdbe elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"e6dcdbe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a55c0da\" data-id=\"a55c0da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-329bf70 elementor-widget elementor-widget-heading\" data-id=\"329bf70\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Partie1\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Le d\u00e9marchage t\u00e9l\u00e9phonique <br>a-t-il encore sa place en 2025 ?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-52da477 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"52da477\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-58ec3eb e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"58ec3eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a52ff5 elementor-widget elementor-widget-spacer\" data-id=\"6a52ff5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d3516d elementor-widget elementor-widget-text-editor\" data-id=\"3d3516d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li><a href=\"#Partie1\"><span style=\"color: #ffffff;\">Un contexte en mutation<\/span><\/a><\/li><li><a href=\"#Partie2\"><span style=\"color: #ffffff;\">Nouvelles tendances du d\u00e9marchage t\u00e9l\u00e9phonique<\/span><\/a><\/li><li><a href=\"#Partie3\"><span style=\"color: #ffffff;\">D\u00e9fis et perspectives<\/span><\/a><\/li><li><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"#Partie4\">5 conseils cl\u00e9s pour r\u00e9ussir tous vos appels de prospection<\/a><\/span><\/li><li><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"#Partie5\">Conclusion<\/a><\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc51e95 elementor-widget elementor-widget-spacer\" data-id=\"fc51e95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-702f626e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"702f626e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2041bd5e\" data-id=\"2041bd5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e70ba3 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5e70ba3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La prospection t\u00e9l\u00e9phonique reste l\u2019un des meilleurs moyens pour \u00e9tablir une connexion directe avec des clients potentiels, mais son succ\u00e8s repose en partie sur une approche strat\u00e9gique bien \u00e9labor\u00e9e. Posons le contexte\u00a0: aujourd\u2019hui, nous recevons tous de la prospection par email, sur les r\u00e9seaux sociaux ou m\u00eame par SMS. La m\u00e9fiance est donc de rigueur d\u00e8s lors que nous recevons un appel dont le num\u00e9ro nous est inconnu. La prospection t\u00e9l\u00e9phonique, m\u00e9thode ancestrale pour vendre ses produits et services, devient alors encore plus complexe \u00e0 mettre en place. Il ne s\u2019agit pas d\u2019aller droit au but sans pr\u00e9paration pr\u00e9alable, auquel cas ce serait un \u00e9chec cuisant. Dans cet article, nous vous pr\u00e9sentons les \u00e9l\u00e9ments cruciaux pour transformer votre prospection t\u00e9l\u00e9phonique en une strat\u00e9gie r\u00e9ussie ax\u00e9e sur des r\u00e9sultats concrets.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce9c59c wpr-stt-btn-align-fixed wpr-stt-btn-align-fixed-right elementor-widget elementor-widget-wpr-back-to-top\" data-id=\"ce9c59c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-back-to-top.default\">\n\t\t\t\t\t<div class=\"wpr-stt-wrapper\"><div class='wpr-stt-btn' data-settings='{&quot;animation&quot;:&quot;slide&quot;,&quot;animationOffset&quot;:&quot;0&quot;,&quot;animationDuration&quot;:&quot;200&quot;,&quot;fixed&quot;:&quot;fixed&quot;,&quot;scrolAnim&quot;:&quot;800&quot;}'><span class=\"wpr-stt-icon\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61a925f elementor-widget elementor-widget-heading\" data-id=\"61a925f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1.\tUn contexte en mutation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d122b7f elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d122b7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le d\u00e9marchage t\u00e9l\u00e9phonique, omnipr\u00e9sent dans notre paysage commercial, n&rsquo;a jamais cess\u00e9 de susciter des controverses. En 2025, son \u00e9volution se dessine sous des formes nouvelles et complexes, profond\u00e9ment influenc\u00e9e par trois moteurs :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e881567 elementor-widget elementor-widget-heading\" data-id=\"e881567\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">a) L'essor du num\u00e9rique<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9f18a8 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c9f18a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;explosion des canaux de communication num\u00e9riques, tels que les emails, les SMS, les chatbots et les r\u00e9seaux sociaux, redistribue les cartes du d\u00e9marchage. Les entreprises s&rsquo;adaptent en int\u00e9grant ces nouveaux outils pour toucher leur cible de mani\u00e8re plus efficace et cibl\u00e9e. Cette diversification des points de contact offre une multitude d&rsquo;options pour interagir avec les clients potentiels, mais soul\u00e8ve \u00e9galement des questions \u00e9thiques et l\u00e9gales quant \u00e0 l&rsquo;utilisation des donn\u00e9es personnelles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6b1ead elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"d6b1ead\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">b) Une r\u00e9glementation plus stricte<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a2eb2b elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8a2eb2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Face aux abus et \u00e0 l&rsquo;exasp\u00e9ration des consommateurs, les gouvernements adoptent des l\u00e9gislations plus strictes pour encadrer le d\u00e9marchage t\u00e9l\u00e9phonique. Le D\u00e9cret Fr\u00e9quences \/ Horaires de 2023 (Loi Naegelen) en est un exemple parmi tant d\u2019autres, limitant entre autres les plages horaires d&rsquo;appels, le nombre de sollicitations sur une p\u00e9riode donn\u00e9e et renfor\u00e7ant les sanctions en cas de non-respect. Cette tendance vise \u00e0 prot\u00e9ger les consommateurs contre les pratiques intrusives et abusives, tout en encourageant une utilisation responsable du d\u00e9marchage t\u00e9l\u00e9phonique.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df908f9 elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"df908f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">c) Des consommateurs avertis et exigeants<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f66657b elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f66657b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les consommateurs, sursollicit\u00e9s, sont de plus en plus m\u00e9fiants. Ils attendent des interactions personnalis\u00e9es, respectueuses de leurs besoins et de leurs donn\u00e9es personnelles. C\u2019est un constat, le d\u00e9marchage t\u00e9l\u00e9phonique n\u2019est plus aussi efficace qu\u2019il ne l\u2019\u00e9tait par le pass\u00e9 et cette \u00e9volution exige des entreprises une adaptation de leur approche pour proposer une exp\u00e9rience client plus fluide et pertinente. La transparence et le respect du consentement deviennent des \u00e9l\u00e9ments cl\u00e9s pour gagner la confiance des clients et garantir le succ\u00e8s du d\u00e9marchage t\u00e9l\u00e9phonique.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c8cb5b elementor-widget elementor-widget-heading\" data-id=\"2c8cb5b\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Partie2\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2.\tNouvelles tendances du d\u00e9marchage t\u00e9l\u00e9phonique<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9efdd77 elementor-widget elementor-widget-heading\" data-id=\"9efdd77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">a) Ciblage affin\u00e9 et personnalisation de l\u2019\u00e9change <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-237c90a elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"237c90a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;intelligence artificielle permet d&rsquo;affiner le ciblage des appels en analysant les comportements et les donn\u00e9es des prospects. Les entreprises peuvent ainsi identifier les clients potentiels les plus susceptibles d&rsquo;\u00eatre int\u00e9ress\u00e9s par leurs produits ou services, et adapter leurs discours de vente en fonction de leurs besoins et attentes. Cette approche permet d&rsquo;am\u00e9liorer l&rsquo;efficacit\u00e9 du d\u00e9marchage et de maximiser les chances de conversion.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c34f1c elementor-widget elementor-widget-heading\" data-id=\"7c34f1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">b) Omnicanalit\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b884c93 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b884c93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le d\u00e9marchage t\u00e9l\u00e9phonique ne se r\u00e9sume plus \u00e0 de simples appels. Il s&rsquo;int\u00e8gre dans une strat\u00e9gie marketing globale utilisant diff\u00e9rents canaux, comme les emails, les SMS, les chatbots et les r\u00e9seaux sociaux, pour maximiser l&rsquo;impact et cr\u00e9er une synergie entre les points de contact. Cette approche omnicanale am\u00e9liore grandement l&rsquo;exp\u00e9rience client et permet d&rsquo;augmenter la reconnaissance de la marque.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0440aa0 elementor-widget elementor-widget-heading\" data-id=\"0440aa0\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Partie3\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. D\u00e9fis et perspectives<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ea31ca elementor-widget elementor-widget-heading\" data-id=\"9ea31ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">a) Lutte contre les abus et respect des r\u00e9glementations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-def2cb1 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"def2cb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le respect des r\u00e9glementations et la protection des donn\u00e9es personnelles restent des d\u00e9fis majeurs pour le d\u00e9marchage t\u00e9l\u00e9phonique. Les entreprises doivent s&rsquo;adapter aux nouvelles l\u00e9gislations et mettre en place des pratiques transparentes et \u00e9thiques pour \u00e9viter les sanctions et pr\u00e9server la confiance des consommateurs. La mise en place de proc\u00e9dures de contr\u00f4le et de suivi est essentielle pour garantir le respect des r\u00e8gles et pr\u00e9venir les pratiques abusives. Malheureusement aujourd\u2019hui, beaucoup de centres de contact ou d\u2019entreprises ayant recours au d\u00e9marchage t\u00e9l\u00e9phonique n\u2019ont pas les outils ad\u00e9quats pour assurer un respect total de la r\u00e9glementation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6626a2f elementor-widget elementor-widget-heading\" data-id=\"6626a2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">b) Confiance des consommateurs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dadc1e4 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"dadc1e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9velopper une relation de confiance avec les clients est essentiel pour la r\u00e9ussite du d\u00e9marchage t\u00e9l\u00e9phonique. Aujourd\u2019hui, nous devons, en tant que particulier, faire face \u00e0 d\u2019innombrables appels frauduleux, coupl\u00e9s \u00e0 des SMS et des emails malveillants qui vous inciteront \u00e0 cliquer sur de mauvais liens. Les entreprises doivent adopter une approche la plus transparente et respectueuse possible, en s&rsquo;assurant du consentement des clients avant de les contacter et en r\u00e9pondant \u00e0 leurs questions et pr\u00e9occupations. La mise en place d&rsquo;une charte de d\u00e9ontologie et d&rsquo;un syst\u00e8me de traitement des r\u00e9clamations peut contribuer \u00e0 renforcer la confiance des clients et \u00e0 am\u00e9liorer l&rsquo;image de l&rsquo;entreprise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cda5843 elementor-widget elementor-widget-heading\" data-id=\"cda5843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">c) Innovation t\u00e9l\u00e9phonique<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-479025e elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"479025e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;intelligence artificielle continuera de transformer le paysage du d\u00e9marchage t\u00e9l\u00e9phonique. Les entreprises doivent s&rsquo;approprier cette technologie pour optimiser leurs performances, personnaliser les interactions et am\u00e9liorer l&rsquo;exp\u00e9rience client. L&rsquo;utilisation de chatbots intelligents, d&rsquo;outils d&rsquo;analyse pr\u00e9dictive et de syst\u00e8mes de reconnaissance vocale peut contribuer \u00e0 accro\u00eetre l&rsquo;efficacit\u00e9 et la pertinence du d\u00e9marchage t\u00e9l\u00e9phonique.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71ebff5 elementor-widget elementor-widget-heading\" data-id=\"71ebff5\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Partie4\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. 5 conseils cl\u00e9s pour r\u00e9ussir tous vos appels de prospection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40fb158 elementor-widget elementor-widget-heading\" data-id=\"40fb158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">a) Construction d'un argumentaire solide<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1940c71 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1940c71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Un argumentaire pr\u00e9construit ne consiste pas simplement \u00e0 \u00e9num\u00e9rer les caract\u00e9ristiques de votre produit ou service. Il doit anticiper les objections potentielles et mettre en avant les avantages sp\u00e9cifiques qui r\u00e9pondent aux besoins du prospect. La connaissance approfondie de votre offre est essentielle, tout comme la structuration d&rsquo;un discours persuasif. En pr\u00e9parant ces \u00e9l\u00e9ments en amont, vous serez mieux arm\u00e9 pour g\u00e9rer l&rsquo;appel avec assurance, r\u00e9duire le stress inutile, et r\u00e9pondre de mani\u00e8re convaincante aux questions du prospect.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bf9125 elementor-widget elementor-widget-heading\" data-id=\"1bf9125\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">b) Personnalisation de l'\u00e9change<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4d226f elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e4d226f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La personnalisation de l&rsquo;\u00e9change va au-del\u00e0 du simple usage du pr\u00e9nom du prospect. Cela implique d&rsquo;utiliser un CRM pour acc\u00e9der \u00e0 des informations pr\u00e9alables sur le prospect. En comprenant ses besoins sp\u00e9cifiques, vous pouvez adapter votre discours de mani\u00e8re \u00e0 susciter son int\u00e9r\u00eat. Par exemple, si vous savez qu\u2019il est int\u00e9ress\u00e9 par des solutions rapides \u00e0 mettre en place, mettez l&rsquo;accent sur la rapidit\u00e9 d&rsquo;impl\u00e9mentation de votre produit ou service. Un appel personnalis\u00e9 aura plus de chance de retenir son attention, ouvrant ainsi la voie \u00e0 un \u00e9change argument\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51ec39b elementor-widget elementor-widget-heading\" data-id=\"51ec39b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">c) Utilisez un CRM !<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b532f7b elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b532f7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Appeler c\u2019est bien, mais r\u00e9aliser le suivi post-appel, c\u2019est encore mieux\u00a0! Pour ce faire, chacun a sa m\u00e9thode\u00a0: un fichier Excel, simple, traditionnel&#8230; ou un v\u00e9ritable outil CRM (Customer Relationship Management). Ce dernier vous permet en un coup d\u2019\u0153il d\u2019avoir une vue d&rsquo;ensemble de l&rsquo;historique des \u00e9changes avec un prospect. Des commentaires sp\u00e9cifiques aux pr\u00e9f\u00e9rences du contact et aux horaires de rappel souhait\u00e9s, un CRM bien utilis\u00e9 offre une compr\u00e9hension approfondie de chaque prospect. Int\u00e9gr\u00e9 \u00e0 votre solution de t\u00e9l\u00e9phonie, les CRM les plus performants permettent de mettre en place des tableaux de bords statistiques et d\u2019analyse pouss\u00e9s. L\u2019utilisation d\u2019un tel outil est donc plus que conseill\u00e9 pour avoir une r\u00e9elle vision sur le fichier de contacts \u00e0 appeler et rester organis\u00e9 dans le suivi des prospects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd7d180 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"cd7d180\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8de44c5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"8de44c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-131a610 elementor-widget-laptop__width-initial elementor-widget elementor-widget-heading\" data-id=\"131a610\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bonne nouvelle : notre solution s'int\u00e8gre parfaitement <br>avec tous les CRM, notamment Salesforce !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f901d1 elementor-widget elementor-widget-image\" data-id=\"6f901d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/comment-construire-une-base-de-donnees-clients\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"999\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/01\/CRM-1536x999.webp\" class=\"attachment-1536x1536 size-1536x1536 wp-image-33369 not-transparent\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/01\/CRM-1536x999.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/01\/CRM-300x195.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/01\/CRM-1024x666.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/01\/CRM-768x499.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/01\/CRM-2048x1332.webp 2048w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" data-has-transparency=\"false\" data-dominant-color=\"c7bdb9\" style=\"--dominant-color: #c7bdb9\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c39acb7 elementor-align-center elementor-hidden-tablet elementor-hidden-mobile elementor-mobile-align-right elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"c39acb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.nixxis.com\/fr\/comment-construire-une-base-de-donnees-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Comment puis-je optimiser ma base de donn\u00e9es ?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa2b10 elementor-align-left elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-mobile-align-center elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"2fa2b10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.nixxis.com\/fr\/comment-construire-une-base-de-donnees-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Comment puis-je optimiser <br>ma base de donn\u00e9es ?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-239f7c3 elementor-widget elementor-widget-heading\" data-id=\"239f7c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">d) Pour vendre, il faut savoir \u00e9couter<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-778f022 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"778f022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;\u00e9coute active est la cl\u00e9 d&rsquo;une prospection t\u00e9l\u00e9phonique r\u00e9ussie. Posez des questions ouvertes pour comprendre les besoins du prospect. Soyez attentif aux signaux verbaux et non verbaux. Un vendeur qui \u00e9coute d\u00e9montre de l&#8217;empathie, renforce la relation avec le contact et peut ajuster son discours pour r\u00e9pondre de mani\u00e8re plus pr\u00e9cise \u00e0 ses besoins. En r\u00e9sum\u00e9, \u00e9couter contribue \u00e0 forger une image de marque positive et durable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48f4976 elementor-widget elementor-widget-heading\" data-id=\"48f4976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">e) Planification des rappels<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-149fb9a elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"149fb9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nous vous en parlions lors de l\u2019utilisation recommand\u00e9e d\u2019un CRM. Cela peut para\u00eetre une action machinale et classique, mais veiller \u00e0 demander au prospect quand il souhaite \u00eatre rappel\u00e9, est une \u00e9tape strat\u00e9gique cruciale. Demander au prospect quand il souhaite \u00eatre rappel\u00e9 d\u00e9montre ainsi votre engagement et votre respect de son emploi du temps. Cette d\u00e9marche professionnelle renforce la transparence dans la transmission d&rsquo;informations et montre que vous \u00eates pr\u00eat \u00e0 l\u2019accompagner tout au long de son projet. Cela instaure par ailleurs une relation de confiance et augmente les chances d&rsquo;une collaboration future.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cdc3ee elementor-widget elementor-widget-heading\" data-id=\"9cdc3ee\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Partie5\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Conclusion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a53ac0c elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a53ac0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le d\u00e9marchage t\u00e9l\u00e9phonique en 2025 se caract\u00e9rise par sa mutation profonde vers des formes plus personnalis\u00e9es, cibl\u00e9es et omnicanales. La r\u00e9ussite de cette pratique d\u00e9pendra de la capacit\u00e9 des entreprises \u00e0 relever les d\u00e9fis li\u00e9s \u00e0 la r\u00e9glementation, \u00e0 la confiance des consommateurs et \u00e0 l&rsquo;innovation technologique. facteurs cl\u00e9s du succ\u00e8s du d\u00e9marchage t\u00e9l\u00e9phonique en 2025.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c80dc1a elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"c80dc1a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c598e74\" data-id=\"c598e74\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a37cb68 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"a37cb68\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c1891ad e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c1891ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38d2145 elementor-widget-laptop__width-initial elementor-widget elementor-widget-heading\" data-id=\"38d2145\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrez 6 astuces suppl\u00e9mentaires pour booster <br>les performances de vos campagnes d'appels sortants !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d586968 elementor-widget elementor-widget-image\" data-id=\"d586968\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-service-client\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"337\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2021\/06\/Definir-une-strategie-dappel-768x337.webp\" class=\"attachment-medium_large size-medium_large wp-image-32958 not-transparent\" alt=\"pratiques\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2021\/06\/Definir-une-strategie-dappel-768x337.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2021\/06\/Definir-une-strategie-dappel-300x132.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2021\/06\/Definir-une-strategie-dappel.webp 860w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"aba49c\" style=\"--dominant-color: #aba49c\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9beb6ee elementor-align-center elementor-hidden-tablet elementor-hidden-mobile elementor-mobile-align-right elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"9beb6ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-service-client\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9finissez vos strat\u00e9gies d'appels<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d3416e elementor-align-left elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-mobile-align-center elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"3d3416e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.nixxis.com\/fr\/vos-besoins\/logiciel-service-client\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9finissez vos strat\u00e9gies d'appels <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12b5163 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"12b5163\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-ffbf295 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"ffbf295\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9754fab e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"9754fab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4636625 elementor-widget elementor-widget-image\" data-id=\"4636625\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png.webp\" class=\"attachment-large size-large wp-image-56053 not-transparent\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png.webp 400w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png-300x300.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png-150x150.webp 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" data-has-transparency=\"false\" data-dominant-color=\"88a4b5\" style=\"--dominant-color: #88a4b5\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3c766c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"b3c766c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-982552d elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"982552d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:a.verbrugghe@nixxis.com\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17.webp\" class=\"attachment-large size-large wp-image-56054 has-transparency\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17.webp 938w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-300x300.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-150x150.webp 150w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" data-has-transparency=\"true\" data-dominant-color=\"5d8ee2\" style=\"--dominant-color: #5d8ee2\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1c943f elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"d1c943f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fr.linkedin.com\/in\/andrew-verbrugghe\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"786\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16.webp\" class=\"attachment-large size-large wp-image-56055 has-transparency\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16.webp 966w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16-300x295.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16-768x754.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" data-has-transparency=\"true\" data-dominant-color=\"3e8bd5\" style=\"--dominant-color: #3e8bd5\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67f8685 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"67f8685\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8660a86 elementor-widget elementor-widget-heading\" data-id=\"8660a86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A propos de l'auteur<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a4c94f elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9a4c94f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Responsable Marketing &amp; Communication chez Nixxis France, Andrew Verbrugghe conjugue vision strat\u00e9gique et curiosit\u00e9 insatiable pour les innovations digitales. Passionn\u00e9 par l&rsquo;\u00e9volution des pratiques marketing, il s&rsquo;int\u00e9resse particuli\u00e8rement \u00e0 l&rsquo;impact de l&rsquo;intelligence artificielle sur l&rsquo;exp\u00e9rience client et la communication d&rsquo;entreprise. \u00c0 travers ses articles, il d\u00e9crypte les tendances \u00e9mergentes et partage une expertise forg\u00e9e au c\u0153ur des transformations num\u00e9riques actuelles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df7ffb0 elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"df7ffb0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ac8f9ff e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"ac8f9ff\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-77e18e7 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"77e18e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f655b0 elementor-widget elementor-widget-image\" data-id=\"5f655b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png.webp\" class=\"attachment-large size-large wp-image-56053 not-transparent\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png.webp 400w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png-300x300.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/Photo-Nixxis-Andrew-png-150x150.webp 150w\" sizes=\"(max-width: 400px) 100vw, 400px\" data-has-transparency=\"false\" data-dominant-color=\"88a4b5\" style=\"--dominant-color: #88a4b5\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1d6ddd e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c1d6ddd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8930882 elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"8930882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:a.verbrugghe@nixxis.com\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17.webp\" class=\"attachment-large size-large wp-image-56054 has-transparency\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17.webp 938w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-300x300.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-150x150.webp 150w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-17-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" data-has-transparency=\"true\" data-dominant-color=\"5d8ee2\" style=\"--dominant-color: #5d8ee2\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33f216f elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"33f216f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/fr.linkedin.com\/in\/andrew-verbrugghe\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"786\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16.webp\" class=\"attachment-large size-large wp-image-56055 has-transparency\" alt=\"\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16.webp 966w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16-300x295.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/12\/ICONES-16-768x754.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" data-has-transparency=\"true\" data-dominant-color=\"3e8bd5\" style=\"--dominant-color: #3e8bd5\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc3c0a8 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"fc3c0a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbcbbc6 elementor-widget elementor-widget-heading\" data-id=\"fbcbbc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A propos de l'auteur<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3385046 elementor-widget-laptop__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3385046\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Responsable Marketing &amp; Communication chez Nixxis France, Andrew Verbrugghe conjugue vision strat\u00e9gique et curiosit\u00e9 insatiable pour les innovations digitales. Passionn\u00e9 par l&rsquo;\u00e9volution des pratiques marketing, il s&rsquo;int\u00e9resse particuli\u00e8rement \u00e0 l&rsquo;impact de l&rsquo;intelligence artificielle sur l&rsquo;exp\u00e9rience client et la communication d&rsquo;entreprise. \u00c0 travers ses articles, il d\u00e9crypte les tendances \u00e9mergentes et partage une expertise forg\u00e9e au c\u0153ur des transformations num\u00e9riques actuelles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-741d17d elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"741d17d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cae9228\" data-id=\"cae9228\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-739e046 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"739e046\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-95e979b\" data-id=\"95e979b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-970343c elementor-widget elementor-widget-heading\" data-id=\"970343c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Partagez ce contenu sur vos r\u00e9seaux favoris !<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a54262 elementor-share-buttons--shape-rounded elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"8a54262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tFacebook\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Partager sur linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e160dd8 elementor-widget elementor-widget-heading\" data-id=\"e160dd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Int\u00e9ress\u00e9 par nos solutions ?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a178dce elementor-align-center elementor-mobile-align-center elementor-widget-laptop__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"a178dce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.nixxis.com\/fr\/contacter\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-6017032 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6017032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76acef3 uppercase elementor-widget elementor-widget-heading\" data-id=\"76acef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Articles r\u00e9cents<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48cd108 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-posts--show-avatar elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"48cd108\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;cards_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-57063 post type-post status-publish format-standard has-post-thumbnail hentry category-actualite-sectorielle category-call-contact-center-news category-cx-news tag-call-center tag-centre-dappels tag-centre-de-contact tag-demarchage-telephonique tag-experience-client tag-prospection-telephonique tag-relation-client\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/demarchage-telephonique-ce-que-changera-la-loi-du-11-aout-2026-pour-les-centres-dappels\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-768x512.webp\" class=\"attachment-medium_large size-medium_large wp-image-57065 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-768x512.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-300x200.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-1024x682.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-1536x1023.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/02\/Loi-Teleprospection-2048x1364.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"5b5663\" style=\"--dominant-color: #5b5663;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/demarchage-telephonique-ce-que-changera-la-loi-du-11-aout-2026-pour-les-centres-dappels\/\" >\n\t\t\t\tD\u00e9marchage t\u00e9l\u00e9phonique :\u00a0ce\u00a0que\u00a0changera la Loi du 11 ao\u00fbt 2026 pour les centres d&rsquo;appels\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/demarchage-telephonique-ce-que-changera-la-loi-du-11-aout-2026-pour-les-centres-dappels\/\" aria-label=\"En savoir plus sur D\u00e9marchage t\u00e9l\u00e9phonique :\u00a0ce\u00a0que\u00a0changera la Loi du 11 ao\u00fbt 2026 pour les centres d&rsquo;appels\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t13 f\u00e9vrier 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-57006 post type-post status-publish format-standard has-post-thumbnail hentry category-actualite-sectorielle category-call-contact-center-news category-cx-news category-ia category-intelligence-artificielle tag-call-center tag-centre-dappels tag-centre-de-contact tag-experience-client tag-hyperpersonnalisation tag-ia tag-intelligence-artificielle tag-relation-client tag-service-client\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/relation-client-2026-les-grandes-tendances-qui-redessinent-les-frontieres-du-secteur\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/01\/Chosen-visual-for-2026-trends-768x512.webp\" class=\"attachment-medium_large size-medium_large wp-image-57033 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/01\/Chosen-visual-for-2026-trends-768x512.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/01\/Chosen-visual-for-2026-trends-300x200.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/01\/Chosen-visual-for-2026-trends-1024x683.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2026\/01\/Chosen-visual-for-2026-trends.webp 1536w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"7e9db0\" style=\"--dominant-color: #7e9db0;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/relation-client-2026-les-grandes-tendances-qui-redessinent-les-frontieres-du-secteur\/\" >\n\t\t\t\tRelation client 2026 : les grandes tendances qui redessinent les fronti\u00e8res du secteur\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/relation-client-2026-les-grandes-tendances-qui-redessinent-les-frontieres-du-secteur\/\" aria-label=\"En savoir plus sur Relation client 2026 : les grandes tendances qui redessinent les fronti\u00e8res du secteur\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t3 f\u00e9vrier 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-55173 post type-post status-publish format-standard has-post-thumbnail hentry category-call-contact-center-news-3 category-product-features tag-call-center tag-dialer tag-numerotation tag-power-dialer tag-predictive-dialer tag-relation-client\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/du-predictif-au-power-comment-le-dialer-de-nixxis-ameliore-t-il-vos-performances\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"513\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-768x513.webp\" class=\"attachment-medium_large size-medium_large wp-image-55202 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-768x513.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-300x200.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-1024x683.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-1536x1025.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/11\/Pourquoi-le-dialer-de-Nixxis-est-la-meilleure-solution-sur-le-marche-2-2048x1367.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"9d9f9a\" style=\"--dominant-color: #9d9f9a;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/du-predictif-au-power-comment-le-dialer-de-nixxis-ameliore-t-il-vos-performances\/\" >\n\t\t\t\tDu pr\u00e9dictif au power, comment le dialer de Nixxis am\u00e9liore-t-il vos performances\u00a0?\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/du-predictif-au-power-comment-le-dialer-de-nixxis-ameliore-t-il-vos-performances\/\" aria-label=\"En savoir plus sur Du pr\u00e9dictif au power, comment le dialer de Nixxis am\u00e9liore-t-il vos performances\u00a0?\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t12 novembre 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-52559 post type-post status-publish format-standard has-post-thumbnail hentry category-call-contact-center-news-3 category-sector-news tag-etablissements-de-sante tag-hopitaux tag-laboratoires tag-medico-social tag-relation-client tag-sante tag-standard-telephonique\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/pourquoi-nixxis-est-la-solution-de-standard-telephonique-preferee-des-acteurs-de-la-sante\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"511\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-768x511.webp\" class=\"attachment-medium_large size-medium_large wp-image-52561 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-768x511.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-300x199.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-1024x681.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-1536x1021.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/09\/Standard-telephonique-medical-2048x1362.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"969b92\" style=\"--dominant-color: #969b92;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/pourquoi-nixxis-est-la-solution-de-standard-telephonique-preferee-des-acteurs-de-la-sante\/\" >\n\t\t\t\tPourquoi Nixxis est la solution de standard t\u00e9l\u00e9phonique pr\u00e9f\u00e9r\u00e9e des acteurs de la sant\u00e9 ?\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/pourquoi-nixxis-est-la-solution-de-standard-telephonique-preferee-des-acteurs-de-la-sante\/\" aria-label=\"En savoir plus sur Pourquoi Nixxis est la solution de standard t\u00e9l\u00e9phonique pr\u00e9f\u00e9r\u00e9e des acteurs de la sant\u00e9 ?\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t23 septembre 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-47589 post type-post status-publish format-standard has-post-thumbnail hentry category-call-contact-center-news category-ia category-intelligence-artificielle tag-analyse-de-sentiments tag-analyse-par-mot-cle tag-centre-de-contact tag-ia tag-intelligence-artificielle tag-relation-client tag-resume-de-la-conversation tag-transcription-speech-to-text\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/transcription-speech-to-text-optimisez-votre-relation-client-avec-lia-integree-a-nixxis\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-768x512.webp\" class=\"attachment-medium_large size-medium_large wp-image-47614 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-768x512.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-300x200.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-1024x683.webp 1024w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-1536x1024.webp 1536w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/06\/IA-et-transcription-speech-to-text-2048x1365.webp 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"5b5653\" style=\"--dominant-color: #5b5653;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/transcription-speech-to-text-optimisez-votre-relation-client-avec-lia-integree-a-nixxis\/\" >\n\t\t\t\tTranscription speech-to-text : optimisez votre relation client avec l\u2019IA int\u00e9gr\u00e9e \u00e0 Nixxis\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/transcription-speech-to-text-optimisez-votre-relation-client-avec-lia-integree-a-nixxis\/\" aria-label=\"En savoir plus sur Transcription speech-to-text : optimisez votre relation client avec l\u2019IA int\u00e9gr\u00e9e \u00e0 Nixxis\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t12 juin 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-47514 post type-post status-publish format-standard has-post-thumbnail hentry category-artificial-intelligence category-call-contact-center-news-3 category-cx-news-3 category-event-2 tag-agora-groupe tag-agora-news-experience-client tag-cx tag-experience-client tag-gala tag-relation-client\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.nixxis.com\/fr\/nixxis-au-gala-des-directeurs-de-lexperience-client-un-engagement-au-service-de-lexcellence\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/05\/Agora-Club-Gala-2024-768x432.webp\" class=\"attachment-medium_large size-medium_large wp-image-47516 not-transparent\" alt=\"&quot;&quot;\" srcset=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/05\/Agora-Club-Gala-2024-768x432.webp 768w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/05\/Agora-Club-Gala-2024-300x169.webp 300w, https:\/\/www.nixxis.com\/wp-content\/uploads\/2025\/05\/Agora-Club-Gala-2024.webp 1024w\" sizes=\"(max-width: 768px) 100vw, 768px\" data-has-transparency=\"false\" data-dominant-color=\"3f386c\" style=\"--dominant-color: #3f386c;\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__avatar\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.nixxis.com\/fr\/nixxis-au-gala-des-directeurs-de-lexperience-client-un-engagement-au-service-de-lexcellence\/\" >\n\t\t\t\tNixxis au Gala des Directeurs de l&rsquo;Exp\u00e9rience Client : Un engagement au service de l&rsquo;excellence\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.nixxis.com\/fr\/nixxis-au-gala-des-directeurs-de-lexperience-client-un-engagement-au-service-de-lexcellence\/\" aria-label=\"En savoir plus sur Nixxis au Gala des Directeurs de l&rsquo;Exp\u00e9rience Client : Un engagement au service de l&rsquo;excellence\" tabindex=\"-1\" >\n\t\t\tLire l'article \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t20 mai 2025\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&lt; Revenir au blog &lt; Revenir au blog Le d\u00e9marchage t\u00e9l\u00e9phonique a-t-il encore sa place en 2025 ? Un contexte en mutation Nouvelles tendances du<\/p>\n","protected":false},"author":12,"featured_media":40946,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[101,97],"tags":[49,137,136,56,66],"class_list":["post-35428","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-contact-center-news","category-master-the-basics","tag-centre-de-contact","tag-demarchage-telephonique","tag-prospection-telephonique","tag-relation-client","tag-service-client"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Le d\u00e9marchage t\u00e9l\u00e9phonique a-t-il encore sa place en 2025 ?<\/title>\n<meta name=\"description\" content=\"Bilan sur la situation du d\u00e9marchage t\u00e9l\u00e9phonique en 2025 : nouvelles r\u00e8gles, nouvelles technologies\u2026 et de meilleures opportunit\u00e9s qu\u2019en 2024 ?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Le d\u00e9marchage t\u00e9l\u00e9phonique a-t-il encore sa place en 2025 ?\" \/>\n<meta property=\"og:description\" content=\"Bilan sur la situation du d\u00e9marchage t\u00e9l\u00e9phonique en 2025 : nouvelles r\u00e8gles, nouvelles technologies\u2026 et de meilleures opportunit\u00e9s qu\u2019en 2024 ?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"Nixxis | Omnichannel Call Center Solution\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NixxisContactSuite\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-17T12:58:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-18T14:38:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/03\/Le-demarchage-doit-se-reinventer.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1944\" \/>\n\t<meta property=\"og:image:height\" content=\"1295\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Andrew Verbrugghe\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andrew Verbrugghe\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\\\/\"},\"author\":{\"name\":\"Andrew Verbrugghe\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#\\\/schema\\\/person\\\/5e4f18b42148f0146e1c99e1e554e3b6\"},\"headline\":\"Le d\u00e9marchage t\u00e9l\u00e9phonique a-t-il encore sa place en 2025 ?\",\"datePublished\":\"2025-04-17T12:58:55+00:00\",\"dateModified\":\"2025-12-18T14:38:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\\\/\"},\"wordCount\":1891,\"publisher\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Le-demarchage-doit-se-reinventer.webp\",\"keywords\":[\"Centre de Contact\",\"D\u00e9marchage t\u00e9l\u00e9phonique\",\"Prospection t\u00e9l\u00e9phonique\",\"relation client\",\"service client\"],\"articleSection\":[\"Call &amp; Contact Center News\",\"Master The Basics\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\\\/\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\\\/\",\"name\":\"Le d\u00e9marchage t\u00e9l\u00e9phonique a-t-il encore sa place en 2025 ?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Le-demarchage-doit-se-reinventer.webp\",\"datePublished\":\"2025-04-17T12:58:55+00:00\",\"dateModified\":\"2025-12-18T14:38:54+00:00\",\"description\":\"Bilan sur la situation du d\u00e9marchage t\u00e9l\u00e9phonique en 2025 : nouvelles r\u00e8gles, nouvelles technologies\u2026 et de meilleures opportunit\u00e9s qu\u2019en 2024 ?\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Le-demarchage-doit-se-reinventer.webp\",\"contentUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Le-demarchage-doit-se-reinventer.webp\",\"width\":1944,\"height\":1295,\"caption\":\"Bilan sur le d\u00e9marchage t\u00e9l\u00e9phonique en France\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/\",\"name\":\"Nixxis | Omnichannel Call Center Solution\",\"description\":\"Turn your Contact Center into a Productivity Machine\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#organization\",\"name\":\"Nixxis\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Nixxis_Logotype_RGB.webp\",\"contentUrl\":\"https:\\\/\\\/www.nixxis.com\\\/wp-content\\\/uploads\\\/2022\\\/03\\\/Nixxis_Logotype_RGB.webp\",\"width\":1236,\"height\":212,\"caption\":\"Nixxis\"},\"image\":{\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/NixxisContactSuite\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/nixxis\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.nixxis.com\\\/fr\\\/#\\\/schema\\\/person\\\/5e4f18b42148f0146e1c99e1e554e3b6\",\"name\":\"Andrew Verbrugghe\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Le d\u00e9marchage t\u00e9l\u00e9phonique a-t-il encore sa place en 2025 ?","description":"Bilan sur la situation du d\u00e9marchage t\u00e9l\u00e9phonique en 2025 : nouvelles r\u00e8gles, nouvelles technologies\u2026 et de meilleures opportunit\u00e9s qu\u2019en 2024 ?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/","og_locale":"fr_FR","og_type":"article","og_title":"Le d\u00e9marchage t\u00e9l\u00e9phonique a-t-il encore sa place en 2025 ?","og_description":"Bilan sur la situation du d\u00e9marchage t\u00e9l\u00e9phonique en 2025 : nouvelles r\u00e8gles, nouvelles technologies\u2026 et de meilleures opportunit\u00e9s qu\u2019en 2024 ?","og_url":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/","og_site_name":"Nixxis | Omnichannel Call Center Solution","article_publisher":"https:\/\/www.facebook.com\/NixxisContactSuite","article_published_time":"2025-04-17T12:58:55+00:00","article_modified_time":"2025-12-18T14:38:54+00:00","og_image":[{"width":1944,"height":1295,"url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/03\/Le-demarchage-doit-se-reinventer.webp","type":"image\/jpeg"}],"author":"Andrew Verbrugghe","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Andrew Verbrugghe","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/#article","isPartOf":{"@id":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/"},"author":{"name":"Andrew Verbrugghe","@id":"https:\/\/www.nixxis.com\/fr\/#\/schema\/person\/5e4f18b42148f0146e1c99e1e554e3b6"},"headline":"Le d\u00e9marchage t\u00e9l\u00e9phonique a-t-il encore sa place en 2025 ?","datePublished":"2025-04-17T12:58:55+00:00","dateModified":"2025-12-18T14:38:54+00:00","mainEntityOfPage":{"@id":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/"},"wordCount":1891,"publisher":{"@id":"https:\/\/www.nixxis.com\/fr\/#organization"},"image":{"@id":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/#primaryimage"},"thumbnailUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/03\/Le-demarchage-doit-se-reinventer.webp","keywords":["Centre de Contact","D\u00e9marchage t\u00e9l\u00e9phonique","Prospection t\u00e9l\u00e9phonique","relation client","service client"],"articleSection":["Call &amp; Contact Center News","Master The Basics"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/","url":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/","name":"Le d\u00e9marchage t\u00e9l\u00e9phonique a-t-il encore sa place en 2025 ?","isPartOf":{"@id":"https:\/\/www.nixxis.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/#primaryimage"},"image":{"@id":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/#primaryimage"},"thumbnailUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/03\/Le-demarchage-doit-se-reinventer.webp","datePublished":"2025-04-17T12:58:55+00:00","dateModified":"2025-12-18T14:38:54+00:00","description":"Bilan sur la situation du d\u00e9marchage t\u00e9l\u00e9phonique en 2025 : nouvelles r\u00e8gles, nouvelles technologies\u2026 et de meilleures opportunit\u00e9s qu\u2019en 2024 ?","inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.nixxis.com\/fr\/le-demarchage-telephonique-a-t-il-encore-sa-place-en-2025\/#primaryimage","url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/03\/Le-demarchage-doit-se-reinventer.webp","contentUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2024\/03\/Le-demarchage-doit-se-reinventer.webp","width":1944,"height":1295,"caption":"Bilan sur le d\u00e9marchage t\u00e9l\u00e9phonique en France"},{"@type":"WebSite","@id":"https:\/\/www.nixxis.com\/fr\/#website","url":"https:\/\/www.nixxis.com\/fr\/","name":"Nixxis | Omnichannel Call Center Solution","description":"Turn your Contact Center into a Productivity Machine","publisher":{"@id":"https:\/\/www.nixxis.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.nixxis.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.nixxis.com\/fr\/#organization","name":"Nixxis","url":"https:\/\/www.nixxis.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.nixxis.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/03\/Nixxis_Logotype_RGB.webp","contentUrl":"https:\/\/www.nixxis.com\/wp-content\/uploads\/2022\/03\/Nixxis_Logotype_RGB.webp","width":1236,"height":212,"caption":"Nixxis"},"image":{"@id":"https:\/\/www.nixxis.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/NixxisContactSuite","https:\/\/www.linkedin.com\/company\/nixxis\/"]},{"@type":"Person","@id":"https:\/\/www.nixxis.com\/fr\/#\/schema\/person\/5e4f18b42148f0146e1c99e1e554e3b6","name":"Andrew Verbrugghe"}]}},"_links":{"self":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/posts\/35428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/comments?post=35428"}],"version-history":[{"count":7,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/posts\/35428\/revisions"}],"predecessor-version":[{"id":56433,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/posts\/35428\/revisions\/56433"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/media\/40946"}],"wp:attachment":[{"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/media?parent=35428"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/categories?post=35428"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nixxis.com\/fr\/wp-json\/wp\/v2\/tags?post=35428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}