Nixxis announce today the opening of a new office in Ho Chi Minh.
The new location enables Nixxis to broaden its international presence and supports the company’s growth strategy.
Vietnam is currently still undergoing strong economic development and the contact center industry is one of the most dynamic sectors in the country. By establishing a new office in Ho Chi Minh, Nixxis will contribute to the development of the local outsourcing business and give an exceptional competitive advantage to its customers.
“With our new facility located in Ho Chi Minh business district, we are perfectly equipped to offer regional contact centers the support they need to delight their customers”, says Nixxis CEO Luc F. Jacobs. “Over the past 5 years, Nixxis has been operating in Asia and thereby built a close partnership with a number of leading telecom and business process outsourcing companies. This is an exciting opportunity for Nixxis to expand to a market that will certainly benefit from the targeted solutions we are proud to provide.”
Nixxis has already a highly skilled team in place; Khanh NGUYEN is a Founding Partner of Nixxis Vietnam. “I am very glad to welcome Khanh to the Nixxis family”, says Luc F. Jacobs. “With Khanh we have gained a great professional who has a very valuable experience and a proven track record in the B2B Software industry.”
Nixxis solutions are outstandingly well-suited to meet the high demands of modern contact centers worldwide and particularly those which are based in Vietnam and Singapore. By using Nixxis Contact Suite cloud-based solutions, companies can improve the quality of every customer’s interaction, increase operational efficiency and over-achieve their business goals.
“Nixxis Contact Suite is a unified customer engagement solution that provides contact centers with the tools they need to maximize their potential and earn ever growing customer satisfaction”, commented Nixxis Vietnam Founding Partner, Khanh Nguyen. “Nixxis Contact Suite is a complete solution for companies in our region which enables them to align to rapidly changing business environment in real time.”
Adding an Ho Chi Minh location is a strategic move that allows Nixxis to continue providing superior customer service and support existing customers in the country.
Nixxis is your partner of choice to improve your customer relations. Do not hesitate to ask for a demonstration of our omnichannel solution.
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