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Cloud Solution

Your customized contact center.
Adopt the Nixxis All-in-One Cloud solution and increase the flexibility of your contact center across all communication channels at a lower cost.
Improve your customer interactions

Thanks to its powerful technology, the Nixxis Cloud solution will allow you to deploy as many seats as you need. This is true whether your agents are on site or teleworking.

Increase your flexibility

The Nixxis All-in-One Cloud solution gives your business greater agility and control. This will allow you to adjust resources more quickly to meet seasonality and growth needs.

Rapid Deployment

Operational in maximum 24 hours on our shared instances.

Reduce your costs

Nixxis Cloud gives you access to rich features with a limited down payment. Spend smarter and pay as you go.

Several functionalities

The different features of our contact center software Nixxis Cloud make your campaigns more effective. Here are just a few of them:

CRM Integration

You can integrate Nixxis Cloud with your CRM or ERP. Your agents will have a 360 degree view of the history of customer interactions.

Intelligent Routing

Connect your customers with the best agents for their requests. Our routing uses specific rules based on language, skills, media and priorities.

Quality Management

Improve the quality of service in your contact center with several tools: phone call recording, chat, screen, etc.

 

Do you have any questions? Get in touch with one of our experts! 

 

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Ask for your personalized demonstration now

We will contact you to schedule a personalized demonstration at a date and time that is convenient for you.

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