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Contact Center Solution

Boost your sales with our powerful predictive calling technology.
Adopt the Nixxis Contact Suite contact center solution and increase the productivity of your telemarketing and telesales campaigns by 20%.
Make your company successful

Thanks to the features of the contact center software, Nixxis Contact Suite, your agents will be more productive.

Boost the efficiency of your Contact Center

Our contact center software reduces the waiting time for your agents. In outbound calls, thanks to the power of our predictive calling technology. Inbound calls, because our technology allows your agents to work on different channels at the same time.

Improve your customer experience

Nixxis Contact Suite gives agents a 360-degree view of customer interactions. Your agents respond quickly and efficiently to queries. Your customers benefit from a consistent and “seamless” customer experience.

Track your performance

Monitor and improve the performance of your campaigns and those of your agents in real time. This will make it easier for you to boost your sales.

Several functionalities

The various functionalities of our contact center software Nixxis Contact Suite make your campaigns more effective. Here are just a few of them:

CRM integration

You can integrate Nixxis Contact Suite with your CRM or software package. This will give you an overview of all your customer interactions.

Dialer

Nixxis has implemented a very effective dialer. Recognised as best in class by the entire industry. You can choose from 10 dialling modes: progressive, predictive, reverse IVR, etc.

Reporting

Analyse your results, get better results by improving your service with our reporting tool.

Script Editor

Assist your agents with the best script editor on the market and reinforce your speeches.

Call recording

Support your agents and improve the quality of your calls thanks to our conversation recording tool.

 

Do you have any questions? Get in touch with one of our experts! 

 

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