Contact Suite

Customizable call center software for optimal customer experience

Discover Contact Suite, customizable call center software that adapts perfectly to your company’s needs. Offer your customers a seamless experience thanks to our intuitive interface and advanced features, while maximizing the productivity of your advisors.

Contact Suite

Customizable call center software for optimal customer experience

Discover Contact Suite, customizable call center software that adapts perfectly to your company’s needs. Offer your customers a seamless experience thanks to our intuitive interface and advanced features, while maximizing the productivity of your advisors.

Contact Suite
in 4 steps

Intelligent contact distribution

Are you tired of being transferred 10 times before you can connect with the right person? Your customers too! Be sure to forward the contact to the best advisor from the start.

How ? The solution offers intelligent distribution of flows via advanced parameters: skills and expertise of your agents, availability at the time of the call, AHT, preferred agent, etc.

Compliance with new legislative provisions in France

Telephone canvassing is increasingly regulated: times, call frequencies, etc.

If this new regulation forces you to change your habits, it should not penalize your results. With our Contact Suite solution, plan effective outbound calling campaigns. The advanced features of the software will allow you to restrict calls to authorized time slots and to precisely manage your attempts.

Voice, chat, email, social media management...

No longer fear omnichannel! Our solutions cover all channels to ensure a 360° customer experience. Efficient in voice management (inbound and outbound), but also emails, chat and other digital channels, they allow your agents to manage all customer interactions on a single interface.

Most powerful predictive dialer on the market

No, we’re not lying to you. Take advantage of the most powerful dialer on the market and choose between 10 dialing modes to adapt your strategy to your activity and your targets: manual, preview, search, progressive, power, limited power, predictive, callback, reverse IVR, workflow.

+ Over 150 call centers place their trust in us
Why not you ?

Nixxis Contact Suite

Call center software
customizable for an optimal customer experience

Discover Nixxis Contact Suite, customizable call center software that adapts perfectly to your company’s needs. Offer your customers a seamless experience thanks to our intuitive interface and advanced features, while maximizing the productivity of your advisors.

Perfect integration with your favorite software

Optimize your productivity with a fully open contact center solution that integrates with your CRM or any other tool to facilitate the work of your advisors and improve customer satisfaction.

Perfect integration

Optimize your productivity with a fully open contact center solution that integrates with your CRM or any other tool to facilitate the work of your advisors and improve customer satisfaction.

Discover Nixxis Contact Suite in 10 minutes

Easy. Intuitive. At the cutting edge of technology.
Adapted to your objectives.

Read our customer testimonials

You don’t have to take our word for it – trust our customers!

Ready to take your call center to the next level?

Improve your performance and offer your customers the quality of service they deserve.

Sign up! 🗒️