Sylam Technologies Group, a new Nixxis partner for West Africa, based in Dakar, Senegal.
“We have always been convinced of Africa’s potential in the area of customer relations. This partnership is a further step in the right direction for us. “ Declares Luc Francis Jacobs, CEO of Nixxis Groupe. “Our goal is to offer a local presence to all pan-African economic players in the fields of customer relations, finance, energy and telecommunications, areas which are developing at interstellar speed. We must not forget that Africa will have 2 billion inhabitants by 2030, which is to say tomorrow “.
Sylam Technologies Group has been active since 2014 in the video conferencing, IP telephony, video access and security, data centers and networks. Businesses of all sizes can find reliable hosted or on-premise Unified Communications (UC) systems with advanced and innovative features at affordable terms.
Sylam Technologies Groupe’s African footprint already extends to several hundred customers in more than 8 West African countries (including Mali, Togo and Burkina Faso) who rely on Sangoma, Yeastar, Beronet technologies. for their critical communications infrastructure.
Sylam Technologies Groupe can therefore now offer a complete portfolio of next-generation IP solutions including Nixxis Contact Suite, Nixxis’ omnichannel contact center solution at prices that maximize customer return on investment.
Mactar Sy, Managing Director of Sylam Technologies Group to conclude : “Africa is still relatively virgin territory when it comes to IP communications. With major partners like Nixxis, we have the tools and knowledge to truly play a leadership role in our market. ” SylamTech Group brings together the best engineers in the industry to help customers of all sizes facing the challenges of the digital transition of VoIP.