Nixxis Contact Suite

Outbound contact center software

Engage your customers like nobody else

With Nixxis outbound contact center features, take advantage of the best dialing modes available on the market. Segment and target your call lists to create a unique relationship with your customers and increase your conversion rate by at least 20%.

Nixxis Contact Suite

Outbound contact center software

Engage your customers like nobody else

With Nixxis’ outbound contact center, take advantage of the best dialing modes available on the market. Segment and target your call lists to create a unique relationship with your customers and increase your conversion rate by at least 20%.

Create high-converting outbound campaigns and boost your sales

With Nixxis’ comprehensive outbound contact center software, your company can achieve better results while increasing agent productivity, across multiple campaigns. Available in the cloud or on a server.

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Multi-wave campaigns

Multi-wave campaigns are based on several operations (inbound calls, emails, social media or any other outbound activity) that interact with each otherThey have an impact on the next operation to be carried out by the agents, in real time.

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Intelligent call lists

This intelligent management uses Nixxis’ patented call list functionality, and dynamically assigns other campaigns to agents when they reach the end of a listing. Profiling with our dynamic filters improves the efficiency of your outbound activities and avoids “burning” your precious call lists. All this will increase the productivity of your outbound call campaigns by 20 to 25%.

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Predictive Dialer

Allocate calls via a best-in-class algorithm, which continuously calculates when the agent is free based on multiple proprietary parameters, maximizing your agents’ time.

Give a helping hand to
agent productivity

With its ergonomic, intuitive interface, Nixxis contact center software has been designed so that agents can manage everything seamlessly from a single interface.

Interface de Nixxis Contact Suite présentant les principales métriques dédiées aux centre de contact

Give a helping hand to
agent productivity

With its ergonomic, intuitive interface, Nixxis contact center software has been designed so that agents can manage everything seamlessly from a single interface.

Interface de Nixxis Contact Suite présentant les principales métriques dédiées aux centre de contact

Achieving customer satisfaction

Get real-time data and optimize contact center productivity, even on the move. See live which agents are available, which calls are being answered, completed, queued and much more. Take advantage of our advanced speech-to-text technology, and reduce recordings to specific words or even emotional intentions!

Achieving customer satisfaction

Get real-time data and optimize contact center productivity, even on the move. See live which agents are available, which calls are being answered, completed, queued and much more. Take advantage of our advanced speech-to-text technology, and reduce recordings to specific words or even emotional intentions!

Join a large network of users!

Seamless integration with your current tools and solution

Personalize your customer interaction process with a call center solution that integrates with your customer relationship management software to best meet customer expectations.

Furthermore, Nixxis can be integrated with your other favorite software!

Seamless integration with your current tools and solution

Personalize your customer interaction process with a call center solution that integrates with your customer relationship management software to best meet customer expectations.

Furthermore, Nixxis can be integrated with your other favorite software!

Seamless integration with your current tools and solution

Personalize your customer interaction process with a call center solution that integrates with your customer relationship management software to best meet customer expectations.

Furthermore, Nixxis can be integrated with your other favorite software!

They use Nixxis Contact Suite