+25% Overall Efficiency with our Call Center Solution
Get in touch to discover Nixxis Contact Suite our omnichannel Call Center solution and get 30 days Free.
Stable. Flexible. Open.
Available in the cloud or on premise
+25% Overall Efficiency with our Call Center Solution
Get in touch to discover Nixxis Contact Suite our omnichannel Call Center solution and get 30 days Free.
Stable. Flexible. Open.
Available in the cloud or on premise
More than 150 call centers trust us
Unify 15+ interactions channels and drive your operational efficiency up by 30%
Voice, Social Networks, Chatbot, SMS, manage all your channels from a single intuitive platform. Assign flows to your agents based on their skills and keep an overview in real time of your most important metrics.
Cut by 80% your average response time
Meet your SLA targets and more. Optimize your inbound calls with the most advanced IVR and routing system available on the market
Raise outbound sales by 20%
With our powerful predictive dialer, let AI calculate when your agents will be available for another call. Get x3 more calls by agent and drive your outbound sales by 20%
Raise your agents’ productivity by 25%
Boost the productivity of your agents with automated and personalized recording and support them in their progress
Why Nixxis ?
An all-in-one contact center solution
Nixxis was designed to provide you with the most innovative tools to improve your customer interactions. Through years of iteration, we have developed an innovative and powerful call center solution that meets the needs of all industries
Integration with all your internal business tools
We integrate all your tools and CRM within our solution to make your business more fluid
Visualize your KPI's and optimize your productivity
Measure your key indicators in real time and optimize your productivity without delay
24/7 support
Take advantage of our super reactive support to solve any technical problem
They use Nixxis Contact Suite
We wanted to increase the level of customer satisfaction and needed an optimized software to ensure an even more responsive customer support service. Thanks to Nixxis, we were able to have a 360° view of our customers and, ultimately, improve the company’s image. Nixxis provided a stable solution that met all of our requirements and automated operations to maintain a competitive advantage.
Axa Assistance
We wanted a powerful and reliable solution that was open enough to adapt to the needs of our various clients. Whether in customer service or debt collection, Nixxis allows us to use a professional tool that allows Webhelp to maintain its reputation as a market leader
Webhelp
Nixxis is a key technological partner in the success of Comearth since its creation. They have enabled us to offer quality “Made in France” customer relations with a profitability that allows us to continuously invest in our activities.
Comearth
Seamless integration with your current tools and solution
Seamless integration with your current tools and solution