Reliable
Leading Telecom, Energy and Finance players trust us to take care of their most important asset: their customer relations.
Powerful
Our A.I. is embedded in order to automate repetitive tasks and give your customers a seamless experience.
Ingenious
Voice, chat, email, SMS, WhatsApp, social media, appstores, forms, blogs, etc. We also integrate your bespoke softwares.
Nixxis Solutions
Optimize your Customer Experience with our omnichannel contact center solutions
Omnichannel Agent
Seamless agent job
An intuitive interface with integrated softphone and simple access to all customer-related information.
Priority Based Routing
Get what must be done first
We manage in function of your client's identity and history, SLA and the best skilled agent available.
CRM integration
Salesforce, Dynamics, Zendesk, Efficy
Sync with your CRM and answer via the most appropriate channel.
Predictive outbound
Less agent waiting
The dialer will predict when to dial the next call and only give connected customers to your agents.
Monitoring & Reporting
All-in-one software
Coach, record and analyze customer interactions to guide your performance.
Cloud Based or On-Premise
From 2 to 20,000 Agents
Whatever your requirements, we have a solution to meet your needs.
Easy To Set-Up
Start in 5 minutes
Our integrated assistants will get you in production in no time.
Affordable
Get more for less
Pay one small monthly fee. to access to all the modules.
Telecom
Connected at all times
Best telecom inbound and outbound to 70 countries and 12.000 cities.
Look at our demonstration video
"Our solutions will improve your contact center efficiency by 25% on average."
Nixxis News
All Our Latest News & Events
We publish articles regularly. Stay up to date on our latest news, events, white papers and business insights. View all Nixxis posts.
October 1, 2021
Loved and Trusted by our Customers
With Nixxis we were able to gain 360° customer view and ultimately improve our company's image.
François Leclercq, Giphar Group Chief Project Manager
Read Full Case Study
Nixxis is the best in boosting contact center productivity!
Michel Pêtre, Taxis Verts Chief Executive Officer
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