Nixxis – The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

AXXELERATE YOUR CUSTOMER INTERACTIONS

Take your business to the next level with our customer relation & Omni channel solution

Reliable

A trusted contact center solution tested under all conditions by our users

Powerful

A smooth experience whether it be inbound or outbound with the best predictive dialer

Intelligent

Automated contact management to seamlessly integrate with your work methods and industry

Our solutions

Inbound
Interactive Voice Responder (IVR)
Automatic Call Distributor (ACD)

Outbound
The best predictive dialer
on the market

Omnichannel
Multimedia contact center agent interface

AI Automation & Chatbot
Unique problem solving AI algorithms

Analytics & Reporting
Hundreds of predefined options or customizable reports

Workforce Management
Supervision, listening, recording & monitoring

Optimize your customer experience with our omnichannel contact center solutions which will improve your contact center efficiency by at least 25%

Our trusted customers

Nixxis Contact Suite, our contact center solution platform has proven to increase the productivity of your agents and improves customer experience

Our products and services

Nixxis Contact Suite (NCS)
A powerful software with all the capabilities your business needs to succeed

NCS Cloud
The all-in-one cloud solution to increase the flexibility of your contact center

Nixxis Telecom
With NCS Cloud, enjoy some of the lowest Telecom rates in the industry

Consultancy
Achieve improvements that deliver demonstrable, reportable returns

Project Management
We help you succeed through our industry experience and strategies

Support & Maintenance
Maximize usage of our software with quality & proactive support

customer cases

An AXA Group entity, with the advantage of more than 25 year experience, Inter Partner Assistance provides assistance solutions on auto, travel, health and home business lines. Inter Partner Assistance also follows the market and developments around the world closely to redesign its products or solutions and integrates them with the most current technological solutions regarding to customers’ needs and expectations."

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"Founded in 1999, B-Connected is a belgian contact center working with Belgian & international clients. Three core principles: “Yes we can” – “Yes we want to”– “Yes we want to do and achieve more” drive the enthusiastic team to a customer oriented approach and investments in technological progress leading to a sustainable growth and success."

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Founded in 1968, Giphar is one of the largest pharmaceutical groups in France. Under the brand Pharmacien Giphar, this leading retail pharmacy chain operates more than 1300 pharmacies. The company is divided into 7 inter-regional and 130 local groups with a total of 400 employees."

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"Companies are more and more confronted to delays in payments and many persons don’t respect contractual delays. However it seems that business often pay these gaps too much. Credit collection is a key strategic element for the survival of companies.."

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"Facing the increasing number of incoming calls, much of which should be treated in the emergency room, Hospitals Iris South soon found themselves engorged and with the physical inability to handle these calls."

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