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AI-powered
call center software

Optimize customer interactions,
boost the productivity of your teams
and build customer loyalty.

AI-powered
call center software

Optimize customer interactions,
boost the productivity of your teams
and build customer loyalty.

Discover Nixxis!
Telephony software for call centers
which maximizes your profits at every level!

Discover Nixxis!
Telephony software for call centers
which maximizes your profits at every level!

Do you have to constantly juggle between inbound and outbound activity?

  • Gain productivity by managing these two activities in just one click!
  • Distribute calls to the most qualified teams and improve your once & done rate.
  • Simplify your processes and ensure an optimal customer experience.

Do your support teams have to manage emails, calls and tickets at the same time?

  • Ease the interactions with your customers.
  • Reach your customers on their preferred channels with intelligent automation.
  • Configure your voice server to guide your customers in a targeted manner.

Is your low reachability rate affecting your commercial efficiency?

  • Benefit from an intelligent dialer to preserve your productivity.
  • Make your calls easier to manage by ensuring you’re compliant with the law.
  • Identify the best agent profile based on the contact file to be processed.

What about choosing Nixxis for managing your customer interactions?

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Nixxis opens the DIALOGUE
with your customers

Nixxis opens DIALOGUE with your customers

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Speech-to-text
Transcription

Speech-to-text
Transcription

Automatically converts speech from conversations to text, making it easier to analyze and search for specific keywords or phrases.

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Conversation Summary

Conversation Summary

Generates a sentence summarizing the gist of the conversation, providing a quick overview.

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Next best actions

Next best actions

Analyzes the commitments made by the agent or the client and proposes the best action to take next.

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Automatic tagging

Automatic tagging

Automatically assigns tags or labels to conversations based on certain predefined criteria.

Join a large network of users!