30 Days Free – Book a demo to enjoy Nixxis Contact Suite free for 30 days

Omnichannel Contact Center Solution for Enterprises

Enjoy seamless CX and axxelerate your customer interactions with Nixxis Contact Suite – flexible omnichannel contact center software. Connect with your customers at any time, through any channel and get a 360 degree view of your customer interactions.

AXXELERATE YOUR CUSTOMER INTERACTIONS

Enjoy seamless CX with Nixxis Contact Suite – flexible omnichannel contact center software. Connect with your customers at any time, through any channel and get a 360 degree view of your customer interactions.

Migrate from Avaya to Nixxis easily.  Read More

RELIABLE-ORANGE

Reliable

A trusted contact center solution tested under all conditions by our users

POWERFUL ICON - ORANGE

Powerful

A smooth experience whether iit be inbound or outbound with the best predictive dialer

INTELLIGENT ICON-ORANGE

Intelligent

Automated contact management to seamlessly integrate with your work methods & industry

Nixxis Contact Suite 3.0

Powerful software with all the features your business needs. 

With Nixxis Contact Suite interact with your customers on all channels (voice, social media, Whatsapp, email, sms) within one platform and regroup data to get a 360-degree view of your customers

Nixxis Contact Suite 3.0

Powerful software with all the features your business needs. 

With Nixxis Contact Suite interact with your customers on all channels (voice, social media, Whatsapp, email, sms) within one platform and regroup data to get a 360-degree view of your customers

Trusted by 150+ Global Brands

Trusted by 150+ Global Brands

Features designed to enhance your customer experience

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Inbound Calling

Interactive Voice Responder (IVR)

Automatic Call Distributor (ACD)

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Outbound Calling

The best predictive dialer on the market

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Omnichannel Capabilities

Multimedia contact center agent interface

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AI Automation & Chatbot

Unique problem solving AI algorithms

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Analytics & Reporting

Hundreds of predefined options or customizable reports

MicrosoftTeams-image (68)

Workforce Mangement

Supervision, listening, recording and monitoring

Features designed to enhance your customer experience

MicrosoftTeams-image (58)

Inbound Calling

Interactive Voice Responder (IVR)

Automatic Call Distributor (ACD)

MicrosoftTeams-image (60)

Outbound Calling

The best predictive dialer on the market

MicrosoftTeams-image (59)

Omnichannel Capabilities

Multimedia contact center agent interface

MicrosoftTeams-image (54)

AI Automation & Chatbot

Unique problem solving AI algorithms

MicrosoftTeams-image (55)

Analytics & Reporting

Hundreds of predefined options or customizable reports

MicrosoftTeams-image (56)

Workforce Mangement

Supervision, listening, recording and monitoring

Products that deliver

Nixxis Contact Suite (NCS)

A powerful software with all the capabilities your business needs to succeed

Nixxis Digital

The all-in-one AI-powered solution to reach your customers anywhere

Nixxis Telecom

With NCS Cloud, enjoy some of the lowest Telecom rates in the industry

Seamless integration with leading CRMs

Seamless integration with leading CRMs

Our customers achieve great results

27%

15%

49%

18%

Customer Story
Decrease average handling time by 27% – Worldline

Customer Story
Increase number of calls handled by agents per day by 15% – Europ Assistance

Customer Story
Increase first-call resolutions by 49% – Salt

Customer Story
Increase number of sales per hour by 18% – Vipp Interstis

Our customers achieve great results

27%

15%

Customer Story
Deacrese avarage handling time by 27% – Worldline
Customer Story
Increase number of calls handled by agents per day by 15% – Europ Assistance

49%

18%

Customer Story
Increase resolution in single calls by 49% – Salt
Customer Story
Increase number of sales per hour by 18% – Vipp Interstis