AXXELERATE YOUR CUSTOMER INTERACTIONS

Take your business to the next level with our customer relation & Omni channel solution

Reliable

A trusted contact center solution tested under all conditions by our users

Powerful

A smooth experience whether it be inbound or outbound with the best predictive dialer

Intelligent

Automated contact management  to seamlessly integrate with your work methods and industry

Our solutions

Inbound
Interactive Voice Responder (IVR)
Automatic Call Distributor (ACD)

Outbound
The best predictive dialer
on the market

Omnichannel
Multimedia contact center agent interface

AI Automation & Chatbot
Unique problem solving AI algorithms

Analytics & Reporting
Hundreds of predefined options or customizable reports

Workforce Management
Supervision, listening, recording & monitoring

Optimize your customer experience with our omnichannel contact center solutions which will improve your contact center efficiency by at least 25%

Our trusted customers

Nixxis Contact Suite, our contact center solution platform has proven to increase the productivity of your agents and improves customer experience

Our products and services

NCS Cloud
The all-in-one cloud solution to increase the flexibility of your contact center

Nixxis Telecom
With NCS Cloud, enjoy some of the lowest Telecom rates in the industry

Consultancy
Achieve improvements that deliver demonstrable, reportable returns

Project Management
We help you succeed through our industry experience and strategies

Support & Maintenance
Maximize usage of our software with quality & proactive support

customer cases

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