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Cloud Contact Center Software

We help you maximize your customer loyalty.

For your Customer
Relations, Sales, Support, Collection, Conversations

Nixxis Stability & Reliability
Reliable
Leading Telecom, Energy and Finance players trust us to take care of their most important asset: their customer relations.
Nixxis Functionality
Powerful
Our A.I. is embedded in order to automate repetitive tasks and give your customers a seamless experience.
Nixxis Scalability
Ingenious
Voice, chat, email, SMS, WhatsApp, social media, appstores, forms, blogs, etc. We also integrate your bespoke softwares.

Nixxis Solutions

Optimize your Customer Experience with our omnichannel contact center solutions
Omnichannel Agent
Seamless agent job
An intuitive interface with integrated softphone and simple access to all customer-related information.
Priority Based Routing
Get what must be done first
We manage in function of your client's identity and history, SLA and the best skilled agent available.
CRM integration
Salesforce, Dynamics, Zendesk
Sync with your CRM and answer via the most appropriate channel.
Predictive outbound
Less agent waiting
The dialer will predict when to dial the next call and only give connected customers to your agents.
Monitoring & Reporting
All-in-one software
Coach, record and analyze customer interactions to guide your performance.
Cloud Based or On-Premise
From 2 to 20,000 Agents
Whatever your requirements, we have a solution to meet your needs.
Easy To Set-Up
Start in 5 minutes
Our integrated assistants will get you in production in no time.
Affordable
Get more for less
Pay one small monthly fee. to access to all the modules.
Telecom
Connected at all times
Best telecom inbound and outbound to 70 countries and 12.000 cities.

Loved and Trusted by our Customers