Telephony software
that
gives back to your customers
the desire to respond
Telephony software that gives back to your customers the desire to respond
Optimize productivity and profitability
of your call center while ensuring
an exceptional customer experience
Make your customers want to pick up the phone !
Optimize productivity and profitability
of your teams while guaranteeing
a qualitative customer experience.
Optimize the productivity and the profitability of your teams while guaranteeing a high-quality customer experience.
Discover Nixxis!
Telephony software that maximizes
your profits at all levels!
You have to constantly juggle between
inbound and outbound activity?
- Gain productivity by managing these two activities in just one click!
- Distribute calls to the most qualified teams and improve your once & done rate.
- Simplify your processes and ensure an optimal customer experience
Do your support teams have to manage emails, calls and tickets at the same time?
- Ease the interactions with your customers.
- Reach your customers on their preferred channels with intelligent automation.
- Configure your voice server to guide your customers in a targeted manner.
Your low rate of argumentative contacts is detrimental to your commercial efficiency
- Benefit from an intelligent dialer to preserve your productivity.
- Make your calls easier to manage by ensuring you’re compliant with the law.
- Identify the best agent profile based on the contact file to be processed.
You are just one click away from making your dream come true!
In short
At Nixxis, we help you to
✅ Streamline your customer service by optimizing the number of advisors to handle requests
✅ Integrate the ticketing tool to distribute tickets in the same way as calls to increase productivity
✅ Implement an effective process so that the right people are mobilized at the right time
✅ Intelligently segment your campaigns to gain commercial efficiency
✅ Analyze advanced statistical reports in real time to adapt campaigns
Why you should choose US!
At Nixxis, we have been concilating customer satisfaction and productivity without compromise for over 15 years.
We understand that it is sometimes difficult to choose between the two, but with our solution, why choose?
What’s more, thanks to the integration of our solution into your IT ecosystem, your business software interacts easily with the software.
Finally, the unrivaled level of configuration of the software allows us to respond to all your problems, which we know are complex.
Discover our telephony software now to improve your call center!
Perfect integration with your favorite software
+ Over 150 clients place their trust in us!
