Nixxis is a member of the AFRC
In an effort to improve our solutions and better understand your needs, we committed to joining the French Customer Relations Association more than 4 years ago.
A recognized member of the AFRC, Nixxis presents itself as the specialist in the development of telephony software intended for call centers and customer services.
Discover our different communications and content for the AFRC
As part of our AFRC membership, we regularly participate in collaborative events where we exchange feedback and best practices with supervisors, customer relationship directors, as well as IT and CIO managers from various sectors . These discussions allow us to stay informed about the evolving customer relationship landscape and the challenges you face.
Being a member of the AFRC is also an opportunity to strengthen our commitments and contribute to raising industry standards thanks to our expertise and our vision of a customer relationship enriched by AI.
Each year, you will be able to discover Nixxis communications published in the AFRC magazine. We will not only present developments in our call center software, but also industry trends and how our company is responding to them.
March 2023
Discover the exclusive interview with Linda Delacroix, Director of Nixxis France, who addresses current issues and the company’s development prospects.
October 2023
Consult the exclusive interview with Linda Delacroix, Director of Nixxis France and discover how a well-designed contact center can revive employee motivation.