Your new GenAI conversational assistant! 🤖
Dialogg.ai is a generative AI that combines the best of ChatGPT and the expertise of Nixxis to create an intelligent tool dedicated to customer services.
It addresses 3 issues
Too long a wait
Customers wait tens of minutes to get a simple response to their request. It’s even worse outside of office hours.
A loss of efficiency
The first call resolution rate (FCR) is generally too low and requires a large number of calls to get feedback from the contact.
Nixxis AI in 7 steps
Hosting on Azure ISO27001 infra with data encryption and maximum compliance with regulations (HIPAA, GDPR, etc.).
Definition of platforms to integrate: Web, Mobile, Social...
Our APIs and SDKs reduce implementation costs.
Sensitive user data is anonymized or deleted before transmitting initial training data to the AI.
The AI model is trained to recognize its limitations and ask users for clarification.
The AI transfers requests that it considers too complex to human agents.
AI ensures the relevance and accuracy of content generated by complementary human review.
The initial configuration and an adaptation of the script are planned to ensure the continuous updating of the AI.
An AI that adapts to you
Have a question about pricing or features?
Contact us now and benefit from a personalized quote based on the desired features.
Want to test Dialogg.ai for yourself? It’s possible, all you need to do is create a trial session at the link below!