Your new GenAI conversational assistant! 🤖 is a generative AI that combines the best of ChatGPT and the expertise of Nixxis to create an intelligent tool dedicated to customer services.

It addresses 3 issues

Too long a wait

Customers wait tens of minutes to get a simple response to their request. It’s even worse outside of office hours.

A loss of efficiency

The first call resolution rate (FCR) is generally too low and requires a large number of calls to get feedback from the contact.

Customer dissatisfaction

Current customer service still generates too much customer dissatisfaction (high churn rate, bad reputation, etc.).


A waste of time and motivation...

80% of responses to repetitive questions are done by your agents using standard scripts and manual “copy and paste”, which makes them look like robots.

Give them the tool they need to position them on actions with high added value!

With, combine a powerful algorithm and fair use of data

Nixxis AI in 7 steps


Hosting on Azure ISO27001 infra with data encryption and maximum compliance with regulations (HIPAA, GDPR, etc.).


Definition of platforms to integrate: Web, Mobile, Social...
Our APIs and SDKs reduce implementation costs.


Sensitive user data is anonymized or deleted before transmitting initial training data to the AI.


The AI ​​model is trained to recognize its limitations and ask users for clarification.


The AI ​​transfers requests that it considers too complex to human agents.


AI ensures the relevance and accuracy of content generated by complementary human review.


The initial configuration and an adaptation of the script are planned to ensure the continuous updating of the AI.

An AI that adapts to you

Have a question about pricing or features?

Contact us now and benefit from a personalized quote based on the desired features.

Want to test for yourself? It’s possible, all you need to do is create a trial session at the link below!

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