Nixxis: The key to an unforgettable customer experience.
Together, we can make your contact center an engine of productivity!
Together, we can make your contact center an engine of productivity!
Our history
Customer experience as the DNA of our group
Founded in 2005, Nixxis was born to revolutionize contact centers and deliver an unforgettable customer experience. Over the years, we’ve been able to evolve and adapt to the needs of companies seeking to set themselves apart through exceptional customer service.
Faced with the advent of new technologies, Nixxis has embraced the potential of digital advances to push back the frontiers of customer experience. We have been able to take advantage of artificial intelligence, automation and personalization of interactions, thus creating Nixxis Contact Suite, one of the solutions that are revolutionizing the world of customer relations today.
At the heart of Nixxis are fundamental values that guide every decision and action. Excellence, continuous innovation and close collaboration with our customers are key pillars.
In a highly competitive environment, Nixxis stands out for its high-performance, powerful and reliable tool. We have invested huge amounts in R&D and trained highly qualified teams to provide our customers with the best possible service.
Discover us on video!
Powerful technology partners for a powerful customer experience
Nixxis has found innovative, high-performance and reliable technology partners to power Nixxis Contact Suite and create unique CX paths for end-customers.
Customers are becoming more and more demanding while the number of communication channels is growing. In addition, the underlying technology is evolving rapidly and organizations are asking for new and innovative approaches. Interaction Force helps your brand to make a difference by creating the perfect customer experience.
Speakylink is a visual assistance solution for contact centers (after-sales service, ADV, customer service, complaints service, etc.). From a traditional telephone call in progress, received or made, Speakylink allows customer advisors to offer in addition to their calls; video, co-browsing, photos, chat and files… to allow them to better contextualize the customer’s problem.
Become a Nixxis partner!
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