Nixxis: The key to an unforgettable customer experience.
Together, we can make your contact center an engine of productivity!

Together, we can make your contact center an engine of productivity!

Our history

Customer experience as the DNA of our group

Founded in 2005, Nixxis was born to revolutionize contact centers and deliver an unforgettable customer experience. Over the years, we’ve been able to evolve and adapt to the needs of companies seeking to set themselves apart through exceptional customer service.

Faced with the advent of new technologies, Nixxis has embraced the potential of digital advances to push back the frontiers of customer experience. We have been able to take advantage of artificial intelligence, automation and personalization of interactions, thus creating Nixxis Contact Suite, one of the solutions that are revolutionizing the world of customer relations today.

At the heart of Nixxis are fundamental values that guide every decision and action. Excellence, continuous innovation and close collaboration with our customers are key pillars.

In a highly competitive environment, Nixxis stands out for its high-performance, powerful and reliable tool. We have invested huge amounts in R&D and trained highly qualified teams to provide our customers with the best possible service.

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More than 150 brands trust us with their CX - why shouldn't you?

Powerful technology partners for a powerful customer experience

Nixxis has found innovative, high-performance and reliable technology partners to power Nixxis Contact Suite and create unique CX paths for end-customers.

Assono Hungary is a customer-oriented company offering comprehensive solutions for the communication needs of national and multinational companies..

Axtel produces high-quality business communication solutions for organizations where communication is central to their business.

Byphone can replace or complement your existing telephone system. It consolidates all your telephone numbers and devices, both personal and business, into a single management system.

CallScripters’ intuitive scripts will guide your agents through every interaction, making sure they have all the information they need in one place.

CCmath was founded in 2005 with a commitment to making call center mathematics accessible to all in order to significantly improve the efficiency of their WFM processes.

Centurion & Co facilitates and provides investment advisory services covering private equity through to direct investments.

CommBox has developed an advanced AI-powered omnichannel customer communication platform that enables any organization to manage seamless communication with customers across all channels.

DataOne Asia is the leading independent provider of managed technology services for businesses in the Philippines. Our aim is to provide information technology as a service, with guaranteed performance and cost.

Footprint Africa Business Solutions offers you integrated business solutions, encompassing all IT services and more than 6,000 solutions from around the world.

Hermes Informatica specializes in management solutions for debt collection and telephone collection, designed for an increasingly modern and advanced market, and capable of adapting to any type of business.

Our software platform (SaaS or on Premise) allows you to create schedules and track your employees’ counters in compliance with legal regulations.

iAgility, telecom operator for call centers, licensed L33-1 by the ARCEP authority since 2016.

Plug & Tel is a French VoIP (Voice Over Internet Protocol) telecommunications operator.

Specializing in the creation of web applications dedicated to contact centers, SeeaSoftware™ finally gives you the means to create your craziest interfaces.

Sestek is a global technology company that uses conversational solutions to help organizations become data-driven, increase efficiency and deliver better customer experiences.

PcIpal provides businesses with secure cloud payment and data protection solutions.

NSI specializes in importing IT, TELECOMS, ELECTRONICS, TOOLS and SOFTWARE technology products.

OrcaGroup provides easy-to-use, reliable and efficient software for alarms and accessibility.

Pan Cyber provides software solutions that help companies manage, improve and strengthen their customer interactions.

Lexound is a leading manufacturer of dynamic audio headsets, specially designed to meet the demanding requirements of call centers. Lexound supplies thousands of companies worldwide.

A provider of advanced quality control services, MyQM transforms your customers into ambassadors for your brand.

Since 2009, Telsi has supported the quality and performance objectives of customer relations centers by offering them value-added solutions, adapted to their objectives and their budget.

Manifone is the leading Telecom operator in the contact center market, specialist in Voice Channel and expert in Outbound Calls.

At Network Associates, we pride ourselves on going the extra mile and providing proactive service to our clients.

The Intuate group of companies provides technology and talent management solutions, including digital transformation, customer experience management, contact centers, data centers and recruitment services.

STEPONE is the trusted partner in the field of new technologies and audiovisual. They offer a complete range of solutions to meet the technological needs and improve the audiovisual experience of their customers

SOFNORTECH is a company specializing in digital technologies. Created for more than ten years, it offers a wide range of solutions, services and technological products to public and private companies wishing to optimize their activities.

Their diverse areas of expertise in IT and Telecoms place them in a unique position to support you in using the right technology. They support you to meet your most complex and critical challenges

Customers are becoming more and more demanding while the number of communication channels is growing. In addition, the underlying technology is evolving rapidly and organizations are asking for new and innovative approaches. Interaction Force helps your brand to make a difference by creating the perfect customer experience.

Speakylink is a visual assistance solution for contact centers (after-sales service, ADV, customer service, complaints service, etc.). From a traditional telephone call in progress, received or made, Speakylink allows customer advisors to offer in addition to their calls; video, co-browsing, photos, chat and files… to allow them to better contextualize the customer’s problem.

SOFNORTECH is a company specializing in digital technologies. Created for more than ten years, it offers a wide range of solutions, services and technological products to public and private companies wishing to optimize their activities.

Their diverse areas of expertise in IT and Telecoms place them in a unique position to support you in using the right technology. They support you to meet your most complex and critical challenges

Become a Nixxis partner!

*the questions followed by an asterisk are mandatory to best answer your request. The information collected by SPRL Nixxis as data controller is subject to computerized processing intended to process your request. The recipients of your data are the personnel authorized to respond to your request. Your personal data is kept for a period of two years from the last contact with you. Your data may be subject to a longer retention period in order to comply with the applicable legal provisions. Otherwise, they are deleted. In accordance with the law “Informatique et Libertés” of January 6, 1978 as amended and the General Data Protection Regulations (RGPD) of April 27, 2016, you have the right to access, rectify, delete, limit, portability (when applicable) and opposition to information that concerns you. You can exercise these rights by contacting the DPO department at the head office at the following contact details: 54 Avenue Louise, B-1050 Brussels, Belgium or at the address dpo(at)nixxis.com. For more information, you can consult our privacy policy