+25% Agent Productivity with our Contact Center Solution
Get in touch to discover Nixxis Contact Suite and get 30 days Free.
Stable. Flexible. Open.
Available in the cloud or on premise
+25% Agent Productivity with our Contact Center Solution
Get in touch to discover Nixxis Contact Suite and get 30 days Free.
Stable. Flexible. Open.
Available in the cloud or on premise
+150 call centers trust us
Opt for a new vision of the call center
Voice, Social Networks, Chatbot, SMS, manage all your channels from a single intuitive platform. Assign flows to your agents based on their skills and keep an overview in real time of your most important metrics
Encompass 15+ channels and improve operational efficiency by 30%
Voice, Social Networks, Chatbot, SMS, manage all your channels from a single intuitive platform. Assign flows to your agents based on their skills and keep an overview in real time of your most important metrics
Cut by 80% your average response time
Meet your SLA targets and more. Optimize your inbound and outbound calls with the most advanced features
Raise your CSAT Scores by 20% with actionable insights
Measure all your flows with a complete reporting, easily readable for everyone
Raise outbound sales by 20%
With our powerful predictive dialer, let AI calculate when your agents will be available for another call. Get x3 more calls by agent and drive your outbound sales by 20%
Why Nixxis ?
An all-in-one contact center solution
Nixxis was designed to provide you with the most innovative tools to improve your customer interactions. Through years of iteration, we have developed an innovative and powerful call center solution that meets the needs of all industries
Integration with all your internal business tools
We integrate all your tools and CRM within our solution to make your business more fluid
Visualize your KPI's and optimize your productivity
Measure your key indicators in real time and optimize your productivity without delay
24/7 support
Take advantage of our super reactive support to solve any technical problem
They use Nixxis Contact Suite
In order to ensure our growth, we needed a stable and reliable partner able to provide us from the cloud with a leading service for our multiple African sites. The Nixxis teams have always been there to provide us with flawless support and a quality of service that has always been part of our trademark in the management of our outgoing campaigns but also now in digital
VIPP Interstis
We wanted a powerful and reliable solution that was open enough to adapt to the needs of our various clients. Whether in customer service or debt collection, Nixxis allows us to use a professional tool that allows Webhelp to maintain its reputation as a market leader
Webhelp
Nixxis is a key technological partner in the success of Comearth since its creation. They have enabled us to offer quality “Made in France” customer relations with a profitability that allows us to continuously invest in our activities.
Comearth
Seamless integration with your current tools and solution
Seamless integration with your current tools and solution