+45% Customer Satisfaction with our Call Center Solution
Get in touch to discover Nixxis Contact Suite our omnichannel Call Center solution and get 30 days Free.
Stable. Flexible. Open.
Available in the cloud or on premise
+45% Customer Satisfaction with our Call Center Solution
Get in touch to discover Nixxis Contact Suite our omnichannel Call Center solution and get 30 days Free.
Stable. Flexible. Open.
Available in the cloud or on premise
More than 150 call centers trust us
Save time, money and gain flexibility
Meet your customers where they are and raise by 20% your CSAT Scores
Combine all your communication channels on a unique interface. Voice, Social Networks, Chatbot, Email, synchronize all your contact points to ensure the fastest response and easily meet your SLA targets
A customized reporting system for 25% more productivity
Increase your agents’ productivity by at least 25% with global and customizable reporting. Take a look at all your most important metrics in no time and react to improve your results quickly
Raise Customer retention by 80% with our advanced features
Set up personalized campaigns on Whatsapp, Signal or by SMS without limits or extra costs. Personalize messages for simple requests and optimize your agents’ time and reduce your customers’ waiting time
Why Nixxis ?
All-in-one omnichannel contact center software
We designed Nixxis to be simple, powerful and stable. Through years of iterations we have developed an omnichannel software that allows you to control all your communication channels on a single interface
Integration with all your business tools
We integrate all your business and CRM tools within our interface to make your activity more fluid
Visualize your KPI's and optimize your productivity
Measure your KPIS in real time to optimize your productivity and customer interactions
24/7 support
Take advantage of our super reactive support to solve your problems
They use Nixxis Contact Suite
We wanted to increase the level of customer satisfaction and needed an optimized software to ensure an even more responsive customer support service. Thanks to Nixxis, we were able to have a 360° view of our customers and, ultimately, improve the company's image. Nixxis provided a stable solution that met all of our requirements and automated operations to maintain a competitive advantage.
Axa Assistance
We wanted a powerful and reliable solution that was open enough to adapt to the needs of our various clients. Whether in customer service or debt collection, Nixxis allows us to use a professional tool that allows Webhelp to maintain its reputation as a market leader
WebHelp
We wanted to increase our customer satisfaction at all costs. When you know that it can make or break a brand, we needed a solution that would increase our global reactivity and handling of claims. Thanks to Nixxis Contact Suite and its omnichannel configuration, we now have a 360-dregree view of our clients interactions and could raise our brand’s global perception. Nixxis provided us with a stable and automated solution
Europ Assistance
Seamless integration with your current tools and solution
Seamless integration with your current tools and solution