+45% Customer Satisfaction with our Call Center Solution

Get in touch to discover Nixxis Contact Suite our omnichannel Call Center solution and get 30 days Free.
Stable. Flexible. Open. 

Available in the cloud or on premise

+45% Customer Satisfaction with our Call Center Solution

Get in touch to discover Nixxis Contact Suite our omnichannel Call Center solution and get 30 days Free.
Stable. Flexible. Open. 

Available in the cloud or on premise

More than 150 call centers trust us

Save time, money and gain flexibility

EQUIPE HYBRIDE-ORANGE

Meet your customers where they are and raise by 20% your CSAT Scores

Combine all your communication channels on a unique interface. Voice, Social Networks, Chatbot, Email, synchronize all your contact points to ensure the fastest response and easily meet your SLA targets 

MINIMISE-ORANGE

A customized reporting system for 25% more productivity

Increase your agents’ productivity by at least 25% with global and customizable reporting. Take a look at all your most important metrics in no time and react to improve your results quickly

AUGMENTE-ORANGE

Raise Customer retention by 80% with our advanced features

Set up personalized campaigns on Whatsapp, Signal or by SMS without limits or extra costs. Personalize messages for simple requests and optimize your agents’ time and reduce your customers’ waiting time

Why Nixxis ?

All-in-one omnichannel contact center software

We designed Nixxis to be simple, powerful and stable. Through years of iterations we have developed an omnichannel software that allows you to control all your communication channels on a single interface

Integration with all your business tools

We integrate all your business and CRM tools within our interface to make your activity more fluid

Visualize your KPI's and optimize your productivity

Measure your KPIS in real time to optimize your productivity and customer interactions

24/7 support

Take advantage of our super reactive support to solve your problems

They use Nixxis Contact Suite

We wanted to increase the level of customer satisfaction and needed an optimized software to ensure an even more responsive customer support service. Thanks to Nixxis, we were able to have a 360° view of our customers and, ultimately, improve the company's image. Nixxis provided a stable solution that met all of our requirements and automated operations to maintain a competitive advantage.

Axa Assistance

web

We wanted a powerful and reliable solution that was open enough to adapt to the needs of our various clients. Whether in customer service or debt collection, Nixxis allows us to use a professional tool that allows Webhelp to maintain its reputation as a market leader

WebHelp

EUROP ASISSTANCE

We wanted to increase our customer satisfaction at all costs. When you know that it can make or break a brand, we needed a solution that would increase our global reactivity and handling of claims. Thanks to Nixxis Contact Suite and its omnichannel configuration, we now have a 360-dregree view of our clients interactions and could raise our brand’s global perception. Nixxis provided us with a stable and automated solution

Europ Assistance

Seamless integration with your current tools and solution

Seamless integration with your current tools and solution

Ready to adopt the Call Center software that will transform your business?

Ready to adopt the Call Center software that will transform your business? 

Sign up! 🗒️