Your telecom operator at the best price
Talk global, pay local.
Optimize your communication costs with a telecom offering designed for demanding businesses. Transparent rates, flexible options, and performance always at the end of the line!
Nixxis' Telecom Offer
At Nixxis, we offer more than just a telecommunications service. We support businesses with solutions designed to adapt to their specific needs, whether it’s contact centers, multilingual customer service, or remote teams. While many operators offer generic solutions, Nixxis stands out with an approach focused on performance, flexibility, and ease of integration.
Our goal: to enable you to communicate effectively, both locally and internationally, while controlling your costs. Thanks to our expertise and an infrastructure designed for demanding professional environments, we help our clients meet their most complex communication challenges every day.
Why choose us
International reach
Communicate globally in over 100 countries with local DIDs to anchor your global presence.
Our local numbers instantly create a sense of closeness with your international customers, eliminating the hesitation associated with foreign calls.
Thanks to our direct partnerships with leading operators in each region, you benefit from the same voice quality , whether the call comes from Paris, New York or Tokyo.
Guaranteed premium routing
All your calls automatically benefit from our premium routing, at no extra cost.
We establish direct connections with major operators, guaranteeing consistent HD voice quality and minimized latency on all your communications.
This premium infrastructure eliminates dropouts, echoes, and delays that can hamper your business conversations, giving your customers the seamless experience they deserve.
Complete telecom infrastructure
Our professional telecom infrastructure includes SIP trunks, guaranteed SLAs and international numbers to meet all your communication needs.
Configuration is done automatically with your Nixxis platform , without any technical manipulation on your part.
Your telecom service is operational in less than 48 hours , with unfailing reliability to secure your business.
Advantageous rates
Benefit from some of the most competitive rates on the European market , with total transparency and no hidden costs.
Our business model offers you better than traditional operators… for less , while maintaining guaranteed professional quality of service.
Every euro spent is justified and predictable, giving you perfect control over your telecom budgets.
Our offer adapts to your needs
For outbound call centers
Boost your performance with our intelligent predictive dialer, designed to maximize your contact rates while complying with regulatory constraints. It adjusts call rates in real time based on answer rates, maintaining an optimal balance between productivity and compliance. The result: your agents remain active, without the risk of exceeding authorized thresholds.
Using local numbers makes all the difference: our customers see an average of 40% more connections when they use geolocated DIDs rather than national or international numbers.
What about your large volumes? Our automatic sliding scale rates save you money with each level you reach: the more you call, the lower your costs. Simple, transparent, and efficient.
For customer service
Optimize customer service and guidance with dedicated numbers for each product, service, or support level. Your contacts are routed directly to the right department, reducing unnecessary transfers and improving the overall experience. This organization also allows for precise performance analysis by department and detailed billing.
Our adaptive SIP trunks automatically absorb peaks in activity (launch events, sales periods, emergencies, etc.), while limiting costs during off-peak periods. You only pay for what you actually use.
And because reliability is non-negotiable, our automatic failover system takes over in the event of an incident, without interruption or impact for your customers. Your communications remain active, your image remains intact.
For international
Expand your presence abroad without local infrastructure thanks to our geographic numbers available in over 100 countries. Your customers perceive you as a local business, which improves response rates and eliminates the barriers associated with international calls.
Each geographic area is managed in strict compliance with local regulations: opt-out lists, authorized time slots, caller identification, etc. Our expertise protects you against any legal risk.
Finally, our global technical support covers all time zones. No matter where you work or where your customers are located, assistance is always available to ensure your business continues 24/7.
FAQs - Telecommunications
This is our telecom infrastructure dedicated to customer service professionals, natively integrated into your Nixxis platform. It guarantees preferential rates, premium quality, and automatic configuration for all your communication needs.
Unlike general-purpose carriers, we specialize in the needs of contact centers. This allows us to offer lower rates, optimized quality for professional voice, and technical support that understands your business challenges. If you’d like to contact technical support, you can email support@nixxis.com or visit the Support Center .
We exclusively use premium routing with direct connections to major carriers. No middlemen to degrade quality: your calls take the best available routes, ensuring consistent HD clarity and minimal latency.
Absolutely. Our cloud infrastructure allows your teams to make and receive calls from any location, with the same call center quality. All you need is a stable internet connection and a headset.
We offer transparent pricing based on your actual usage, with no hidden fees or mandatory minimums. DIDs are billed at a fixed monthly rate, while outgoing calls are billed based on actual volume, with decreasing tier levels that are automatically activated based on your usage.
No special telecom equipment is required. Your agents use the softphone integrated into their Nixxis interface. All you need is a computer, a modern browser, and a USB headset to get started.
We automatically integrate the regulatory constraints of each country: opt-out lists (like Bloctel), authorized calling hours, mandatory identification of call centers. Our infrastructure fully complies with the GDPR with certified European data centers, as well as regulations regarding the Number Authentication Mechanism and the Naegelen Law in France.
Ready to move your call center to
higher speed?
Improve your performance and offer your customers the quality of service they deserve.