Telemarketing software
Generate more sales with a powerful telesales solution
Our telephony solution is designed to help your sales teams maximize their productivity, convert leads more effectively, and build customer loyalty. Increase your contact rate, your reachability rate, and boost your results in less than 3 weeks!
Why choose Nixxis for your telemarketing campaigns?
To increase your contact rate
In telesales campaigns, contact rate is a determining factor in estimating your profitability. Nixxis integrates the best predictive dialer on the market, as well as numerous other dialing methods so you can efficiently dial your call sheets. Our solution can anticipate agent availability and automatically initiate calls at the optimal time.
Our dialer allows you to eliminate:
Calls to invalid numbers
Waiting times between two calls
Answering machines and busy lines
The result: your agents spend up to three times more time in “useful” conversations with real prospects. This is an immediate performance boost for all your telemarketing teams.
To structure your sales pitch with dynamic sales scripts
An objection? An expressed interest? A refusal from the prospect?
Our agent interface editor (script and action engine) automatically adapts to prospect behavior in real time. Designed like a sales GPS, it guides your agents step by step, allowing them to:
Follow a fluid and personalized argument
Adapt to each customer type (VIP, first contact, follow-up context)
Reduce speech errors or hesitations
Comply with legal obligations (opt-out, consent, GDPR and all other sector-specific regulations)
With Nixxis, you standardize call quality, while giving your telesales agents controlled freedom to effectively close their sales.
To manage your telesales campaigns with ease
Centralize all your telemarketing operations from an intuitive interface. Nixxis allows you to:
Create and plan campaigns in just a few clicks (remember, multi-campaigns are available from the Essential edition)
Import and segment your contact files
Prioritize calls based on multiple variables
Manage the reminder strategy, follow-ups, etc.
Our tool gives you a global, real-time view of all your campaigns, so you can adjust actions as soon as an indicator flashes.
To connect your telesales software to your CRM ecosystem
A good telesales agent needs a 360° view of the customer. Thanks to Nixxis’ native integrations (HubSpot, Salesforce, etc.), your agents have instant access to all the relevant data:
Interaction history (calls, emails, chats)
Latest purchases or subscriptions
Billing or contract information
Behavioral or scoring data
When it comes to tailor-made integrations with your business tools, the Enterprise edition is the best choice for your company.
To track your performance with advanced dashboards
Performance analysis is at the heart of any sales strategy. With Nixxis, you have access to a large library of standard reports and can even create your own dashboards that will allow you to track:
The number of calls made per hour / per agent
The rate of useful contacts vs. total calls
First Call Resolution Rate (FCR)
Average conversation length (ACL)
The average treatment duration (ATD)…
This data can be filtered in real time, exported, or integrated into your BI systems to refine your decision-making. This way, you can drive by data, not instinct.
Ready to optimize your outbound calling campaigns?
Telemarketing Software Features
#1 Dialer on the Market
With up to 10 dialing modes for the highest editions, our software adapts to all your teleprospecting scenarios, from lead qualification to direct sales thanks to power, progressive, preview modes… or even with our predictive mode recognized as the most powerful among all available solutions.
Silent listening
Monitor calls without being overheard, to train your agents in real-life situations, ensure the quality of interactions and intervene discreetly if necessary via a dedicated chat space.
International numbers
Call your customers in over 100 countries with local or international numbers and telecommunications at preferential rates.
Call routing
Ensure intelligent distribution of outbound calls based on skills, availability, or custom rules to maximize the performance of each campaign.
Click-to-call numbers
Call with one click from a customer file, website or CRM thanks to the click-to-call functionality, which speeds up lead processing and avoids dialing errors.
Card pop-up
Automatically display the contact card on screen as soon as a call is made or received, allowing the agent to personalize their speech with maximum information at hand.
Managing numbering rules
Finely control your call strategy: time slots, zones, callback attempts, regulatory compliance… each rule automatically adapts to your needs.
Blacklist
Easily manage your exclusion lists: contacts opposed to prospecting, errors, duplicates, or sensitive numbers. You remain compliant with legal obligations (e.g., Bloctel).
Integrated Softphone
Work without additional hardware thanks to our 100% integrated softphone, accessible directly from the agent interface, for greater flexibility and fluidity.
They use our telemarketing software
FAQs - Telemarketing Software
It is a tool designed to facilitate and optimize outbound sales calls, allowing agents to manage their campaigns, track leads and close sales more efficiently.
Telemarketing aims to qualify prospects or promote an offer, while telesales has the ultimate goal of closing a sale over the phone.
It automates dialing and connects agents only to completed calls, reducing downtime and significantly increasing productivity.
Yes, training is included, as well as personalized support for quick start-up and optimal use of the solution.
Nixxis is more than just telesales software: it’s a comprehensive platform designed to optimize every customer interaction and maximize the performance of your outbound campaigns. Our solution adapts to all environments—VSEs, SMEs, and large accounts—thanks to a secure, modular cloud architecture that’s compatible with the tools you already use (CRM, ERP, etc.).
We offer the most powerful predictive dialer on the market, with up to 10 dialing modes, advanced automation tools, dynamic scripts, intelligent call management, and real-time monitoring. All with an intuitive interface for both agents and managers.
But what really makes the difference is our personalized support: from the moment you deploy, you benefit from strategic advice from industry-expert consultants and technicians, dedicated training, and responsive support. With Nixxis, you’re choosing a solution designed for concrete, sustainable, and measurable results. To more easily compare Nixxis to other competing solutions, don’t hesitate to consult our comparison.
Yes, our cloud solution allows agents to connect from anywhere, with just a web browser and a headset.
Absolutely. We offer native integrations with major CRMs (Salesforce, Hubspot), as well as open APIs starting with the Enterprise edition for maximum compatibility.
No heavy installation is required: a computer, an up-to-date web browser, and a good internet connection are all you need. Please note that our solution is not currently compatible with Mac computers.
Yes, our solution is fully GDPR compliant, with consent management, traceability and data security tools.
We charge per concurrent license (i.e., based on the number of available seats). Our offering is diverse and tailored to the size of your team and your specific needs. To learn more, please visit our pricing page.