Customer relations
at the heart of our identity
At Nixxis, we put our expertise at the service of your customer experience.
And this since 2005! Discover the story of a Belgian publisher whose voice platform has established itself as an essential solution in Europe.
It all started in Belgium...
Our story begins in Brussels in 2005. Our desire was and still is to revolutionize contact centers and offer an unforgettable customer experience. Over the years, we have continually evolved our solution offering to meet the growing needs of businesses that want to stand out through exceptional customer service.
Faced with the advent of new technologies, Nixxis has embraced digital advances to push the boundaries of customer experience. Through the integration of artificial intelligence, automation and personalization of interactions, we have created our call center software, a voice platform that transforms the management of calls, both inbound and outbound.
Nixxis is distinguished by an efficient, powerful and reliable tool, supported by investments in R&D and highly qualified teams, offering the best possible service to our customers.
Discover us on video!
Our 6 fundamental values
Innovation
Customer Satisfaction
Transparency
Engagement
Kindness
Quality
Expertise in several sectors
Outsourcers
Outsourcers
Nixxis helps BPOs maximize the performance of their call centers. Customer service activities, support, telemarketing, sales… our telephony solution allows you to manage all incoming or outgoing customer interactions.
Health / Medical-social
Health / Medical-social
Nixxis equips healthcare establishments, laboratories, medical telesecretarial companies… all these players for whom reachability is essential. Health is our most precious asset. It must be managed with the best tools.
Telcos
Telcos
Nixxis supports telecom operators in managing their customer service and implementing effective acquisition campaigns.
Banks and Insurance
Banks and Insurance
Nixxis equips financial services companies (banks, insurance companies, brokers, credit organizations, etc.) and allows them to optimize the monitoring of their customers and strengthen the relationship they maintain with them on a daily basis.
Recovery
Recovery
Nixxis facilitates debt collection thanks to omnichannel communication with debtor customers and automation of relaunch processes.
Computing
Computing
Many companies have chosen Nixxis to facilitate the organization of their IT support and the management of customer requests.
Utilities
Utilities
The Nixxis solution equips energy (gas, electricity, fuel, etc.) and water suppliers and allows them to manage all of their customer interactions: from prospecting to collection.
Logistics
Logistics
Nixxis allows transport and logistics companies to manage customer requests smoothly and quickly.
Fundraising
Fundraising
Nixxis equips donation collection companies and allows them to maximize their productivity while ensuring an exceptional customer experience and near-zero nuisance.
Why you should choose US!
At Nixxis, we have been reconciling customer satisfaction and productivity without compromise for over 15 years. We understand that it is sometimes difficult to choose between the two, but with our solution, why choose? What’s more, thanks to the integration of our solution into your IT ecosystem, your business software interacts easily with the software. Finally, the unrivaled level of configuration of the software allows us to respond to all your problems, which we know are complex. Discover our telephony software now to improve your call center!
