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Webinar: Cloud / On-Premise, which is the best call center hosting?

21 May 2024 No Comments

< Return to blog < Return to blog 🌟 Why participate? This webinar is a unique opportunity for call center managers, directors, and managers to understand the differences between Cloud and On-Premise hosting solutions. You will discover the advantages and disadvantages of each option, as well as the criteria to take into account to make the best choice for your call center. Join us with Ron Spiering, CIO at Amicio, another surprise CIO and Luc Jacobs, CEO of Nixxis, to share their experiences and provide you with valuable insights. 📅 Event Details Guests: Ron Spiering, CIO at Amicio, will provide his expertise on Nixxis Cloud solutions. Sébastien Rivière, CIO at Sogedi, will provide his expertise on Nixxis’ On-Premise solutions. Luc Jacobs, CEO of Nixxis, will compare the two solutions and discuss their impact on costs and security of your call center. Duration: 45 minutes 🕒   📝 Program Cloud vs. On-Premise Solutions: Definition, Features and Key Comparisons. Customer Testimonials: Real experiences and feedback from our Cloud and On-Premise customers. Discussion with the CEO of Nixxis: Comparison of costs, security and advantages of the 2 solutions Q&A session: Answers to your questions live. ℹ️ Practical information When? June 4 at 12 p.m.⏰. Replay: Accessible to registered participants from June 4 🔄. Cost: Free, upon prior registration 🆓. Language : French  Don’t miss this opportunity to make the best choice for your call center hosting! Register now to reserve your place and benefit from expert advice from Nixxis.   ❓ FAQs The replay will be sent by email to all registrants the day after the webinar 📧. Your questions are welcome and encouraged; send them live in the comments. Do not miss this event ! Register for free You would like to consult the scheduling of our next webinars? Discover our conferences Share this content on your favorite networks! Facebook Email LinkedIn Interested in our solutions? Contact us for more information! Recent articles

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Interview with Linda Delacroix, France Director at Nixxis

8 March 2024 No Comments

< Return to blog < Return to blog Nixxis shone during its participation in the Western Customer Relations Fair, held at the Cité des Congrès in Nantes on February 13. This major event was an opportunity for us to unveil our latest innovation: a revolutionary artificial intelligence solution, called dialogg.ai. But beyond this landmark presentation, we reaffirmed our position as a publisher of solutions for contact centers and customer services. During this event, Linda Delacroix, our France Director, took part in a fascinating interview. Not only did she showcase Nixxis’ innovative solutions, she also highlighted our unwavering commitment to supporting our customers end-to-end. This interview was a real opportunity to reveal the essence of Nixxis, our core values ​​and our aspirations. Linda enthusiastically shared our company’s significant evolution, highlighting our determination to deliver the best possible solutions to meet our customers’ evolving needs. At the heart of this discussion, we highlighted our commitment to being with our customers every step of the way. From design to implementation to ongoing support, Nixxis is committed to delivering an exceptional and innovative customer experience through tailored solutions and a proactive approach. Check out the interview here We will also be present at the All4Customer show! Join us ! Share this content on your favorite networks! Facebook Email LinkedIn Interested in our solutions? Contact us for more information! Recent articles

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Nixxis was at All4Customer!

21 February 2024 No Comments

< Return to blog < Return to blog This is the meeting not to be missed for customer relations professionals. Like every year, the Nixxis teams were present at the show to introduce you to our telephony and customer interaction management solutions. A little novelty for this year 2024, we had the opportunity to introduce you to dialogg.ai, our new offering of AI solutions which allows you to support your advisors in their activity by identifying, for example, the satisfaction or feeling of the contact in order to propose a speech adapted to the advisor, or even the commitment of actions that the advisor may have to carry out post-call, as well as speech-to-text transcription, useful for monitoring the exchange and recorded directly in the history of the customer file… Luc Jacobs, our CEO, was able to present live our vision of the future of call centers through AI and the Ai-senhower Matrix during a Masterclass. In front of a packed room, we took great pleasure in presenting this theme which particularly interests us. If you were unable to attend, you can access the replay of our last webinar which includes some elements from the Masterclass. Rediscover in pictures our participation in the All4Customer show https://www.nixxis.com/wp-content/uploads/2024/02/Retour-en-images-All4Customer.mp4 Did you know that we also participated at the Western Customer Relations Show? Relive the highlights in pictures Share this content on your favorite networks! Facebook Email LinkedIn Interested in our solutions? Contact us for more information! Recent articles

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