It turns out that the most effective way to get answers from consumers still passes through the good old phone. Indeed, many consumers miss out

Brussels like any other capital in the world is a busy and overcrowded city. Of course such a metropolis requires a good transportation system and

Telecom service provider are facing some of their most challenging times ahead. Is it in mobile or fixed telephony, internet access or multimedia service provisioning,

Health care organizations face a significant number of interactions, some of which are emergencies. This is why we must be able to respond quickly and

Companies are more and more confronted to delays in payments and many persons don’t respect contractual delays. However it seems that business often pay these

Founded in 1968, Giphar is one of the largest pharmaceutical groups in France. Under the brand Pharmacien Giphar, this leading retail pharmacy chain operates more

Founded in 1999, B-Connected is a belgian contact center working with Belgian & international clients. Three core principles: “Yes we can” – “Yes we want

Since 1989, Inter Partner Assistance Turkey, with its international experience, has been providing assistance solutions to its corporate customers. An AXA Group entity, with the