Comearth
Our strategy is always to create the best approach for the client with the best smart solutions.
As a center for outsourcing cB2B and B2C relations, Comearth serves both small businesses than large groups. Its solution must therefore be reliable and adapt to all customer relationship needs. It was also essential that the chosen solution be scalable in order to integrate all the company’s existing and future channels.
Exists since 2004
Turnover of €17.6 million
236 employees
Nixxis has been a key technology partner in the success of Coearth since its inception. They have allowed us to offer quality “Made in France” customer relations with profitability that allows us to continually invest in our activities.
Problems encountered
- A lack of reliability
- Lack of modernity
- abandoned channels
Comearth achieves excellent results with Nixxis Contact Suite
Comearth placed particular importance on ensuring that the customer relationship management software was robust and reliable. NixxisContact Suite enabled the company to better manage its workforce and maintain the excellence of its services.. In addition, the value for money of the solution makes it easier to conclude many expansion projects to encompass as many specific channels as possible.
Better Agent Blending
Ultra-fast adoption of the solution
A 24/7 support line
Global reporting
Comearth achieves excellent results with Nixxis Contact Suite
Comearth placed particular importance on ensuring that the customer relationship management software was robust and reliable. NixxisContact Suite enabled the company to better manage its workforce and maintain the excellence of its services.. In addition, the value for money of the solution makes it easier to conclude many expansion projects to encompass as many specific channels as possible.