VIPP INTERSTIS
VIPP resources Interstis are spread over several African countriesto serve customers based in in Europe. It was therefore essential for the company to adapt a contact center solution reliable and modern. Moreover, present on two continents, 24/7 support and good value for money was paramount.
Exists since 2011
1st employer in Yaoundé
1,600 employees
In order to ensure our growth, we needed a stable and reliable partner who could provide us from the cloud with a leading service for our multiple African sites. The Nixxis teams have always been there to provide us with flawless support and a quality of service that has always been part of our trademark in the management of our outgoing campaigns but also now in digital.
Goals
- Lack of modernity
- A too expensive solution
- Lack of cloud
Vipp Interstis achieves great results with Nixxis Contact Suite
Thanks to Nixxis Contact Suite, VIPP Interstis can count on a stable and reliable solution, suitable for international activity, with the best quality-price ratioix of the market. Additionally, the supervisor has established a perfect coordination of inbound flows with de its agents, thanks in particular to the management of a clear workforcee and efficient or each collaborator can be oriented towards the type of request for which it shows more skill.