One-clic report generation
All of your reports are available at the click of a mouse to make sure you can get the information you need in a powerful and efficient way. These can then be provided in pdf, xls, word, Powerpoint, tiff, xml and various other formats.
Hundreds of templates available
We’ve prepared the work for you by offering hundreds of possible templates including all industry standards both for productivity and quality parameters. You can of course add your own customized reports & exports and combine them with existing ones.
Embedded publishing scheduler
Reports can be processed periodically in an automatic way and then sent to your own distribution list via email or even better, be published on an intranet or standard website. Further to that part or all of the data can also be made available on external FTP servers for furthe r processing.
Speech-to-text algorithms can extract not only the words but also the intents and emotions expressed by your customers in order to pilot your Quality Monitoring solution for automatic filling of your evaluation grids.