Comearth

Our strategy is always to create the best approach
for the client with the best smart solutions.

As a center for outsourcing B2B and B2C relations, Comearth serves both small businesses and large groups. Its solution must therefore be reliable and adapted to all customer relationship needs. It was also essential that the chosen solution would be scalable in order to integrate all the company’s existing and future channels.

Exists since 2004

Turnover of €17.6 million

236 employees

Nixxis has been a key technology partner in the success of Coearth since its inception. They have allowed us to offer quality “Made in France” customer relations with profitability that allows us to continually invest in our activities.

Problems encountered

Comearth achieves excellent results with Nixxis Contact Suite

Comearth placed particular importance on ensuring that the customer relationship management software was robust and reliable. Nixxis Contact Suite enabled the company to better manage its workforce and maintain the excellence of its services. In addition, the value for money of the solution makes it easier to conclude many expansion projects to encompass as many specific channels as possible.

Better Agent Blending

Ultra-fast adoption of the solution

A 24/7 support line

Global reporting

Comearth achieves excellent results with Nixxis Contact Suite

Comearth placed particular importance on ensuring that the customer relationship management software was robust and reliable. Nixxis Contact Suite enabled the company to better manage its workforce and maintain the excellence of its services. In addition, the value for money of the solution makes it easier to conclude many expansion projects to encompass as many specific channels as possible.

Better Agent Blending

Une adoption ultra rapide de la solution

A 24/7 support line

Global reporting

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