Founded in 1999, B-Connected is a belgian contact center working with Belgian & international clients.
Three core principles: “Yes we can” – “Yes we want to”– “Yes we want to do and achieve more” drive the enthusiastic team to a customer oriented approach and investments in technological progress leading to a sustainable growth and success. Throughout the organization, B-Connected nurtures four values and inspires employees to do the same: human connection, customer relationship, efficiency and evolution.
B-Connected has a multidimensional customer base including partnerships with telecommunication providers, financial institutions, entities in the energy sector, printing press corporations, information technology and governmental institutions. The offices are based in Aalst, Brussels, SintNiklaas or inhouse, or offshore.
We’re not your traditional contact center. We are your goto if you’re looking for a flexible, proactive and professional team. We always go the extra mile to create the best approach specifically for you. Fully dedicated. So, what is it we do? The elephant in the room is growing. So we might as well address it right away: B-Connected offers great service and yes, it is affordable. Without cutting back on quality, we always look for smart ways to work as cost efficient as possible. Smart solutions is what we call them.