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+25% Contact Center Productivity”We wanted a powerful and reliable solution that was open enough to adapt to the needs of our various clients. Whether in customer service or debt collection, Nixxis allows Webhelp to maintain its reputation as a market leader”How Webhelp skyrocketed its Productivity +18% Outbound Sales”In order to ensure our growth, we needed a stable and reliable partner able to provide us from the cloud with a leading service for our multiple sites. The Nixxis teams have always been there to provide us with flawless quality of service that has always been part of our trademark in the management of our outgoing campaigns.”How VIPP increased its outbound sales+49% First-Contact Resolution”We needed a solution that would increase our global reactivity and handling of claims. Thanks to Nixxis Contact Suite and its omnichannel configuration, we now have a 360-dregree view of our clients interactions and could raise our brand’s global perception.”How Europ Assistance increased its KPIs
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+25%

Call Center Productivity

“We wanted a powerful and reliable solution that was open enough to adapt to the needs of our various clients. Whether in customer service or debt collection, Nixxis allows Webhelp to maintain its reputation as a market leader”



HOW WEBHELP SKYROCKETED ITS PRODUCTIVITY

+18%

Outbound Sales

“In order to ensure our growth, we needed a stable and reliable partner able to provide us from the cloud with a leading service for our multiple sites. The Nixxis teams have always been there to provide us with flawless quality of service that has always been part of our trademark in the management of our outgoing campaigns.”

VIPP

HOW VIPP INCREASED ITS OUTBOUND SALES

+49%

First-Contact Resolution

“We needed a solution that would increase our global reactivity and handling of claims. Thanks to Nixxis Contact Suite and its omnichannel configuration, we now have a 360-dregree view of our clients interactions and could raise our brand’s global perception.”



HOW EUROP ASSISTANCE INCREASED ITS KPIs

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Discover Nixxis in less than 10 minutes

Easy. Intuitive. Cutting-Edge


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A Call Center Solution tailored to your Business Goals

Sales

Maximize sales with our cutting-edge call center solution. Seamlessly coordinate inbound & outbound activities for optimized results. Benefit from intelligent call lists and predictive dialer technology for a competitive edge

Customer Service

Streamline customer interactions with Nixxis all-in-one platform. Benefit from powerful ACD & omnichannel capabilities for top-notch service & support. Customize our IVR to meet your unique needs & measure customer satisfaction.

Debt Collection

Boost debt collection efficiency with our call center solution. Seamlessly streamline inbound & outbound interactions. Reach debtors via advanced omnichannel capabilities. Benefit from ACD & custom-made IVR for easy customer interactions. Experience streamlined & effective debt collection.


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