Do you know Nixxis: the best alternative to Aircall?
Choose the best telephony solution for your business.
Discover the differences between Nixxis and Aircall solutions and which one is best suited to your needs.
What are the feedbacks regarding Aircall?
Founded in 2014, Aircall offers a cloud telephony solution primarily aimed at SMEs. Aircall’s solution integrates essential features for managing phone calls and focuses on certain aspects such as:
✅ Attractive call price
Starting at $30 per user per month, with unlimited calling plans.
✅Intuitive user interface
Designed to be simple and suitable for every user, regardless of technical skill level.
✅ Easy to use
A wide range of quick configurations for optimized deployment.
✅ Extensive ecosystem
Integrated with over 100 tools.
However, despite its strengths, Aircall isn’t right for every business. In some cases, other solutions may be more suitable. Depending on the size and specific needs of your business, these factors can be decisive. Here are the main drawbacks of Aircall:
❌Call quality
Often affected by latency, interference and dropouts when advisors pick up.
❌ Value for money
The features offered remain quite basic given the price of the solution.
❌Customer Support
Customer service sometimes has response times of several days. The lack of a dedicated customer success manager and largely automated communication can impact user support.
❌ Limited customization
Customization options for features and integrations remain limited.
Top 10 Best Aircall alternatives
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Properties
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Nixxis
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Aircall
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Ringover
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Diabolocom
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Vocalcom
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Talkdesk
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Cloudtalk
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NICE
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Kiamo
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RingCentral
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True predictive dialer
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Multi-session interface
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Automatic abandonments reminder
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VIP queues
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Management of digital channels (including WhatsApp)
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Custom reports
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Responder detection
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Sentiment analysis
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Adapted to the legal framework
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Reminder rules by activity
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Power dialer
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ACD
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Assigning multiple campaigns
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Speech-to-text transcription
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IVR
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Click-to-call
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Do you know Nixxis, the best Aircall alternative?
Nixxis, the publisher of a telephony solution particularly appreciated for its robustness and scalability, is also recognized for its dialer, considered the most efficient on the market. Thanks to its truly predictive capabilities, it maximizes the reachability and occupancy rate of your advisors while limiting disruption to your prospects.
With our solution, our clients are able to manage all their interactions on a single platform. Nixxis stands out for its ability to adapt to the specific needs of businesses of all sizes.
Unfailing stability
Our software stands out for its exceptional stability, with a reliability rate of 99.9%. A robust architecture ensures smooth, uninterrupted operation. Additionally, our 24/7 customer support team can answer your questions and quickly resolve any issues.
Impeccable voice quality
Our software boasts unparalleled voice quality, delivering exceptional clarity in every conversation. Using advanced audio processing technologies, we ensure clear, interference-free conversations that allow for optimal understanding. This superior sound quality is a crucial asset for maximizing the customer experience and ensuring effective communications, far surpassing what can be found on other platforms.
A solution tailored to your needs and budgets
Our software is available in four distinct offerings, suitable for all types of businesses, with a customer service-oriented telephony solution starting with the Starter edition. Depending on the edition chosen, our solution offers increasingly precise configuration, allowing users to scale according to the complexity of their operations and the desired performance. The Enterprise edition, meanwhile, provides a tailor-made solution, fully integrated into the company’s IT ecosystem.
Each feature can be tailored to perfectly fit the company’s workflow, creating a unique experience for each user. This flexibility not only maximizes your call center’s efficiency, but also allows you to create a solution that truly reflects the organization’s requirements and culture. With our software, you don’t adapt to the technology; the technology adapts to you.
AI-boosted performance
Our solution, enhanced by artificial intelligence, allows you to increase productivity and maximize your service quality. Thanks to AI, Nixxis offers features such as speech-to-text transcription, conversation summarization, sentiment analysis, and even keyword-based conversation searches. This advancement significantly simplifies quality management and team coaching.
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