It’s no secret that customer experience has become the top priority for companies. And to stay competitive, they need to harness the potential of artificial

Customer service plays a major role in resolving customer problems. But that’s not all! Indeed, your customer service is now the main lever that will

Today, knowing your customers well is becoming a necessity! This is why it is important to have a good customer and prospect database. Indeed, it

It is always beneficial for a company to build customer loyalty. Indeed, the more senior a customer, the greater its turnover will be. In other