CRM integration
You can integrate Nixxis Contact Suite with your CRM or software package. This will give you an overview of all your customer interactions.
Dialer
Nixxis has implemented a very effective dialer. Recognised as best in class by the entire industry. You can choose from 10 dialling modes: progressive, predictive, reverse IVR, etc.
Call recording
Support your agents and improve the quality of your calls thanks to our conversation recording tool.
Reporting
Analyse your results, get better results by improving your service with our reporting tool.
Script Editor
Assist your agents with the best script editor on the market and reinforce your speeches.
Track your performance
Monitor and improve the performance of your campaigns and those of your agents in real time. This will make it easier for you to boost your sales.
